Quick Facts About New York Hair & Nails
The New York Hair & Nails place has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment.
Starting with the strengths, several customers have mentioned the quick service provided by the salon. Finley and the staff are commended for their efficiency, making it easy for customers to get their nails done in a timely manner. In addition, Danny is praised for his energetic and sweet demeanor, which enhanced the customer's experience during their first pedicure.
The salon's recent redecoration is another strength mentioned by a satisfied customer. Creating a pleasant and updated atmosphere can contribute to a positive overall experience for customers. Furthermore, fair prices and nice work are appreciated, as stated by a customer who feels well-cared for whenever they visit.
However, there are several weaknesses that have been identified by dissatisfied customers. One recurring issue is the quality of nail services provided. One customer expressed disappointment with the look of their nails, suggesting that the technician may have filed them unevenly. Another customer complained about receiving the "worst pedicure and acrylics" they have ever had, emphasizing that the technician did not meet their expectations. This inconsistency in quality raises concerns about the overall competency and skill level of the technicians at New York Hair & Nails.
Poor customer service is another weakness highlighted by negative comments. One customer mentioned feeling offended by the technician's reaction when they did not tip well. It is important for businesses to provide exceptional customer service to maintain their reputation and ensure customer satisfaction. This incident indicates a failure on the part of the technician to handle customer feedback professionally and courteously.
Furthermore, there were complaints about the lack of attention to detail and rough treatment during services. One customer described a manicure experience where the technician hurt their nails while filing, resulting in an unsatisfactory outcome with uneven tips and visible lumps in the acrylic application. This lack of professionalism and attention to detail can greatly impact the overall quality of services provided at the salon.
On a positive note, the salon has been commended for its ability to cater to the specific needs of customers with thick hair. One customer, who identifies as an Asian American, appreciates the hairstylist's ability to manage their hair and provide a satisfactory haircut, despite it not being exactly as pictured. This demonstrates the salon's inclusivity and ability to adapt to different hair types.
In conclusion, the New York Hair & Nails place has strengths in terms of quick service, friendly staff, and the ability to cater to specific hair types. However, there are notable weaknesses, including inconsistent quality of nail services, poor customer service, and a lack of attention to detail. Addressing these weaknesses could greatly enhance the overall customer experience and reputation of the salon.
Best TL Reviews
Finley have my nails done. I use to come here a lot for my nails. Was quick service. But don't like how my nails look. Lady must have cricket eyes my nails lean to one side filed it too much. $46 I didn't even leave tip. I was thinking back there was a reason why I didn't go there any more. Same incident happened to me back then. Not going back.
Danny done my Pedicure and he was very sweet and full of energy. He made my first Pedicure a memorable one for sure.
I enjoy coming here. They redecorated and it was nice. Fair prices and nice work. I always feel cared for when I come.
The worst pedicure and acrylics I have ever had. I should have complained but was too shy. The sad part is other customers had nice looking nails I just got a horrible tech. She even acted offended when I did not tip well. Save your money. I am going to have to go elsewhere to get this all fixed.
I had an acrylic manicure done here and left feeling I absolutely wasted my money. If I'm going to a salon for a manicure, I don't expect to have to tell the professional how to do their job, but apparently here, you do! The nail tech was so rough with my nails that she hurt me while filing them, none of my tips match (stiletto points are in different directions, some are rounded off), the acrylic is visibly lumpy, doesn't reach the edges of my nailbeds in some cases, and some even got applied UNDER the tips of my nails in huge gobs. It felt incredibly rushed and now every time I look at my hands, I feel disappointed and frustrated. Have to get this fixed somewhere else.
Friendly staff and fast service. As an Asian American it is sometimes hard to find a hairdresser who knows how to manage my thick hair. I came in with a picture of a haircut I wanted. Although my cut wasn't exactly as pictured and was a bit shorter then I wanted, it was still cut and styled well. Also decently priced. If I continue to live in Abq this will be my go to place for haircuts!
They got me in and out and I love my nails with very good prices going back to do my toes later today
RUDE! Wanted a fresh set but was told "no, it's not needed!" Originally had coffin set & wanted fire ❤️???? set of stilleto cut nails. They did a rebase & were rough af! My nails HURT! Be cautious ⚠️ I'll be taking business elsewhere.
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New York Hair & Nails Info
Amenities
Health & safety
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Mask required
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Staff wear masks
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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