Cali Nails & Spa

+1 951-739-0710

161 N McKinley St, Corona, CA 92879 United States of America

Open Today: -

Quick Facts About Cali Nails & Spa

Cali Nails & Spa has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:

Strengths: 1. Good customer service: The employees are described as nice, friendly, patient, and understanding. This contributes to a positive experience for customers and enhances their satisfaction. 2. Cleanliness: The establishment is praised for its cleanliness, which is an important factor in a nail salon. A clean environment is not only visually appealing but also promotes hygiene and safety. 3. Attention to detail: Multiple comments highlight the technicians' ability to take their time and do a great job. This attention to detail is particularly appreciated in services like pedicures and nail art. 4. Flexibility and accommodating: When there was an issue with a broken nail, the salon fixed it for free without any hassle. This demonstrates their willingness to rectify mistakes and ensure customer satisfaction. 5. Variety of services: The salon offers a range of services, including gel acrylics, deluxe pedicures, waxing, and nail art. This variety allows customers to have multiple options to choose from based on their preferences.

Weaknesses: 1. Inconsistent quality: One comment mentions a decline in the quality of services. This inconsistency might lead to dissatisfaction among customers who expect a consistent level of quality each time they visit the salon. 2. Pricing confusion: Another comment highlights the issue of inconsistent pricing for the same service. This can be frustrating for customers who expect transparency regarding costs. Clear pricing policies can help avoid misunderstandings. 3. Nail polish durability: Two comments specifically mention the gel nail polish chipping easily. As gel polish is generally known for its longevity, this issue raises concerns about product quality or application techniques. 4. Poor nail and pedicure quality: Multiple comments express disappointment with the nail and pedicure services. Complaints include crooked nails, nails not lasting long, and unsightly designs. This indicates a lack of skill or attention to detail from certain technicians. 5. Defensive attitude: Some comments suggest that the staff may become defensive when customers point out mistakes. This defensive attitude can create a negative atmosphere for customers and discourage open communication.

In conclusion, Cali Nails & Spa has strengths in terms of good customer service, cleanliness, attention to detail, flexibility, and a variety of services. However, weaknesses exist regarding inconsistent quality, pricing confusion, nail polish durability, poor nail and pedicure quality, and a defensive attitude from some staff members. Improving in these areas can help the salon provide a consistently satisfying experience for their customers.

Best TL Reviews

I had my regular gel acrylics and the deluxe pedicure with gel polish also my brows waxed. I have been here 3 other times and have never had an issue. This time around one of my nails broke the next day so I went in to get it fixed and they fixed it for free with no fuss. Vickie is my favorite of the bunch but all the employees are always so nice.

Very clean did a great job on my pedicure and my daughters full set! They took their time and did everything perfectly! Definitely will be going back! They are all so kind!

So happy with Kelly’s nail art, she’s patient with customers and understands what I’m looking for. Tracy is also great, they’re my two favorite technicians- just need to make appointment because they’re always very busy.

The staff is very friendly… my pedicure was done by an old lady very sweet… but she cut part of my toe and it has been sore since then.. the cleaning part is good but the nails don’t look awesome … I can do a better job myself . I wish I could say something different. I will try again with another member of the team .

Amazing work done on my Fiancée she loved her nails and they even gave her water and a fan because she's pregnant and It's summer. Excellent customer service

I used to love getting my nails done at this place but lately, the quality isn’t there anymore. If I come in for the same thing, it’s always a different price. On top of that, I don’t know what kind of “gel” nail polish they use but I’ve never seen gel nail polish chip as theirs has. This has happened twice. I’m so disappointed. Won’t be coming here again.

The acrylic nails were done horribly. When I pointed out to the technician that my nail was crooked, she stated that my nail itself was crooked. Not only that, the nails did not even last and did not look neat. Within four days one of the nails came off, four were gone in one week and the rest hanging on by a thread. To put the cherry on top, the pedicure they did was ugly, and I paid five extra dollars for an ugly flower with some ugly stripes of polish around it. The nail technicians also made it seem as though I was wrong if I pointed out that they missed a piece of my nail while painting or told them it was crooked. Overall, I had a horrible experience and will not return.

Kind, Clean & On Point! Tracy is a true artist. She nails each style that I have asked for. I love the Lisa Frank Ombre style that I just got. Colors I Picked DD200 & DD211