Quick Facts About Snow Nails and Spa
Snow Nails and Spa has both strengths and weaknesses based on the comments provided. Starting with the strengths, one customer mentioned that they love starting their Saturday mornings at Snow Nails and Spa with their daughters. They enjoy the friendly staff and have had positive experiences with their nails and pedicures. This suggests that the salon creates a welcoming and enjoyable environment for customers.
Another positive comment mentions that the prices at Snow Nails and Spa are amazing. This suggests that the salon offers competitive pricing compared to other nail salons in the area. Additionally, the comment mentions that the staff fixed the customer's nails after they were botched elsewhere. This indicates that Snow Nails and Spa has skilled technicians who can correct and improve the appearance of customers' nails.
Another strength highlighted in the comments is that the salon is clean and newly renovated. This is an important factor for customers who value hygiene and aesthetics in a salon. A clean and updated environment can contribute to a positive overall experience for customers.
On the other hand, there are several weaknesses mentioned in the comments. One comment describes the staff at Snow Nails and Spa as rude and unorganized. The customer mentions that they were told the wait would be 40 minutes but ended up waiting for 2 hours. This suggests poor communication and management of customer expectations. Additionally, the customer felt that the painting job done on their nails was terrible. This indicates a lack of attention to detail and perhaps a lack of skill in the nail technicians.
Another negative comment accuses the customers themselves of being the problem rather than the staff. The customer implies that the low ratings are a result of customers being impatient and treating the staff poorly. While it may be true that some customers can be difficult, it is still the responsibility of the staff to provide a satisfactory experience and address any issues that arise.
In terms of weaknesses, there are some mentions of long wait times at Snow Nails and Spa. While one customer appreciated that they were kept updated during the wait, long waits can still be a deterrent for potential customers. Additionally, the comment about being short-staffed suggests that the salon may struggle with providing efficient service due to staffing issues.
In conclusion, Snow Nails and Spa has strengths such as a welcoming environment, competitive pricing, skilled technicians, and a clean, newly renovated space. However, there are weaknesses in terms of rude and unorganized staff, poor communication regarding wait times, issues with the quality of services, and potential staffing challenges. It is important for Snow Nails and Spa to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
TERRIBLE. 9•17•2022 i put 5 star so it can get seen. the pics is 2hrs later they rude and tell people 40 min wait to hold people. it be 2 hours! also they unorganized… and they be mad at you for not knowing things. painting job terrible.
My daughter's and I love starting our Saturday mornings off here. We love laughing and cutting up with the staff. Thank you so much Don for the beautiful set of nails this morning!!! Have pedicures done here to and never had a bad one done.
The whole world is short staffed. I understand that…I think more people need to. I like to read the lowest ratings and I was nervous to go to ANY nail salon. But listening to the customers in the salon I learned it was the customers not the staff.
These services are conveniences, the staff are human, treat them like humans and understand it may take a bit to get to you when they are working all day short staffed and being treated like dirt. Understand that if they close at X time and you come in a little before but they have a ton of people to still help, you may not get in.
My experience was great, long wait but they kept us updated. They smiled and were polite when I showed a picture of what I wanted. My daughter got just polish and she was taken care of and treated well too. Loved our visit and would recommend and go again.
I went after having my nails botched the first time by someone not here and I they mot only fixed my nails but their prices are amazing. I won’t be going anywhere else
I've tried different places around cincy, but snow nails Fairfield is the best, I'm sticking to their business always, and the prices are the best.
I go out with my mom and sister here most Saturday mornings and I have to say I'm always excited and happy to come back, nails are beautiful, pedicures are wonderful and relaxing, the team here is always welcoming and friendly, 10/10. I highly recommend this salon for any of your nail needs! I usually get my nails done by Sophie, she's amazing!!! But really they all do great work ????
The only place I’ll go to get my nails done! Occasionally a wait but normally right in and out. Brittany always does a fantastic job!
Today was my first time at the salon , and it was an amazing experience . I got the pleasure of having tommy do my nails and he did a great job. The nail salon it self was so nice , and very clean ! Also newly renovated !!
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Snow Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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