Quick Facts About Central Nails & Spa
Central Nails & Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses of the place. In this analysis, we will evaluate these strengths and weaknesses in detail.
One of the strengths mentioned by a customer is the convenient location. They mentioned that the salon is only minutes away from their home, which saves them time compared to their previous salon located in Pennsauken, NJ. This indicates that Central Nails & Spa is strategically located, making it easily accessible for customers in the area.
Another strength highlighted is the pricing. One customer mentioned that the prices at Central Nails & Spa are cheaper compared to their previous salon, which had recently increased prices due to the COVID-19 pandemic. This affordability factor can attract customers who are conscious of their budget and looking for cost-effective options for their nail services.
Additionally, a few customers praised the service provided by Central Nails & Spa. They mentioned that the staff was nice and did a good job cleaning and making their nails look pretty. This indicates that the salon has skilled and friendly staff members who can provide excellent service to customers, creating a positive experience.
However, there are also several weaknesses mentioned in the comments that need to be addressed. One customer had a negative experience when their nail lifted only after five days, and the salon failed to address their request for a fix. Additionally, the customer mentioned that the salon was not sanitary with their pedicures. These issues raise concerns about the salon's quality control and hygiene practices, which can significantly impact customer satisfaction and trust.
Another weakness mentioned is the decline in the salon's overall quality. A customer mentioned that the place looks like it needs to be shut down and that their recent eyebrow waxing experience was subpar. The customer also mentioned that the presence of the staff's entire family in the salon can negatively impact the customer experience, as not all family members may possess the required skills. This suggests a decline in professionalism and competence within the salon.
Furthermore, another customer mentioned that the prices at Central Nails & Spa were expensive, specifically citing an $80 charge for a full set of nails with butterfly decals. This indicates that the salon may not be competitive in terms of pricing compared to other similar establishments in the area, potentially leading to a loss of potential customers who prioritize affordability.
Lastly, a customer mentioned witnessing unsatisfactory customer service where two women got upset with the staff. Although the exact details were not provided, this highlights a potential issue with the salon's customer service and staff management, which can negatively impact the overall customer experience.
In conclusion, Central Nails & Spa has both strengths and weaknesses. The strengths include its convenient location, affordable pricing, and positive customer service experiences. However, the weaknesses include issues related to quality control, hygiene, professionalism, pricing, and customer service. Addressing these weaknesses will be crucial for improving the overall experience at Central Nails & Spa and attracting and retaining customers.
Best TL Reviews
My wife happened to stop here Friday and she loved the service. Unfortunately for her last nail salon was still changing covid prices. Now she has a new nail salon to go to and only minutes from our home. Compared to a 30 minute drive to Pennsauken NJ. Cheaper prices and do good nail ???? service.
Nail lifted 5 days after and they ignored me on my request to fixing it on top I called she hangs up on me and lies and says the girl on vacation told me to wait till she gets back so much money I’ve spent here I won’t be returning at all they’re stingy and they are not sanitary with the pedis.
Great experience for a first timer! People were nice and did a good job cleaning and making my nails look pretty
This place is terrible now. I am a guy and used to come here for eyebrows and they did a fantastic job back in the day. Now the place looks like it needs to be shut down. Got my eyebrows done today and nothing but wax left on my eye lids, etc. They always have there entire family in these places kids aunties uncles and to be honest it’s just bad experience when most of them don’t know what there doing. Find another place.
Beautiful work. And jenny is the BEST!! But,, very expensive. $80.00 for full set of nails with butterfly decals. But my nails look awesome
I decided to go to Central Nails because my normal salon was at a 2 hour plus wait. I have mixed reviews about my visit. I went in and waited about 15 minutes before getting called for my pedicure. Once my feet were in the water I waited about 20 more minutes before my pedicure was started. They were obviously busy so I did not mind. I asked for the stone massage pedicure which was awesome! The reason I will not get another pedicure here is because once the lady next to me finished her pedicure, 10 minutes went by before another customer was started in the same chair with NO CLEANING!! Very unsanitary and gross. Then I witnessed 2 different women getting extremely upset over how they were treated by the staff. I don't know exactly what happened but that was a little off putting. I then got a refill and everything was fine with that. The staff was friendly to me and gave me no issues. I believe the prices were very reasonable. The salon is in need of some cleaning and maintenance. Hope this helps.
-Khadijah, davids girlfriends using his account
This place used to be good. I'm guessing they fell off like a lot of other spots during covid. My nails looked a mess, went back two days later to get fixed and they charged me $20..Never Again!! I don't like loud rude nail salons so I'll never go here again..
Did they a good job on my feet. I took a risk by letting them wax my eyebrows. I wouldn’t advise that they wax anyone eyebrows. My eyebrows look different from one another. It’s frustrating and extremely upsetting.
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Central Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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