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Organic Nails & Spa

+1 847-346-8481
114 Randhurst Village Dr, Mt Prospect, IL 60056 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Organic Nails & Spa

Organic Nails & Spa has received a mix of positive and negative reviews. In order to analyze the strengths and weaknesses of the place, we will consider the comments provided.
Starting with the strengths, one recurring theme in the comments is the high quality of the services provided. Many customers mention that they have been coming to Organic Nails & Spa for years and have always had a great experience. They praise the technicians for their attention to detail and their ability to create flawless nails. Additionally, the dip manicures are highly recommended, with one customer mentioning that it lasted for four weeks, even during a vacation overseas. The precision and skill of the technicians in performing this service is praised, making it a standout feature of Organic Nails & Spa.
Cleanliness is another strength mentioned by multiple customers. They highlight the salon's cleanliness as one of the reasons why they keep coming back. This is an important factor for many customers when choosing a nail salon, as they want to ensure that they are receiving services in a hygienic environment.
A friendly and comfortable atmosphere is also mentioned positively by several customers. They feel welcomed and comfortable during their visits, which adds to the overall positive experience. This is important in creating a pleasant environment for customers and encouraging them to return.
There are also specific technicians mentioned in the comments who are recognized for their excellent service. Customers highly recommend Emily and Johnathan for their pedicures and manicures. These technicians are praised for going above and beyond to ensure customer satisfaction, which further adds to the strengths of Organic Nails & Spa.
Moving on to the weaknesses, one common complaint mentioned by a customer is the wait time, despite making appointments in advance. This may be a frustration for some customers who expect their appointments to start on time. This could be an area for improvement for Organic Nails & Spa to better manage their schedule and reduce wait times.
Another issue raised in a negative comment is the rushing through of the nail services. A customer mentions that their nails were done hastily and they will not be returning as a result. This suggests that there may be a lack of attention to detail or time management on some occasions, which could impact the overall customer experience.
One customer also mentioned negative behavior from the owner towards the employees. The comment suggests that the owner can be loud and demanding with the employees in front of customers, which is seen as unacceptable. This creates a negative atmosphere for both employees and customers and may contribute to a less than ideal salon experience.
In summary, the strengths of Organic Nails & Spa include the high quality of services, particularly the dip manicures, the cleanliness of the salon, and the friendly atmosphere. Specific technicians are praised for their exceptional service. However, areas for improvement include reducing wait times, ensuring attention to detail during services, and addressing any negative behavior from the owner towards employees. By addressing these weaknesses, Organic Nails & Spa can further enhance their reputation and customer satisfaction.


Best TL Reviews

I think some of the negative reviews on here are only because their parents didn’t teach them any manners or you can’t always get what you want. I’ve been coming here since they pretty much open and I have had their best and even their worst but never had the need to express my emotions on a review. However I do need you all to see how these negative reviews effect one of the cleanest and best salons around. They will stay open late just to accommodate your schedule.. and since I come from Chicago that means a lot! They have always provided the best of the best services. Today I had one of my favorites, Katrina! Pictures don’t do justice but these are original and just thought of. Be creative with what you want and if you tell them they will do the job. Next I will have my other favorite which is Emily! Johnny and Jenny really care about you. Tee, Paul, Lena and Tommy all have what it takes to give you the service you want. If you don’t like it, they will fix it. You just have to ask is all.
Great nail spot. I usually get dip manicures and they last for 3 weeks. Friendly and comfortable atmosphere. Terrific pedicures too.
I highly recommend Hannah! She provides great services and is always up for trying new colors. She takes her time to ensure the perfect shape and nail color.
Organic nails always does a fabulous job! I have been coming here for years. I highly recommend Johnathan for pedicures and manicures…he goes above and beyond to make sure your nails look great and that you enjoy your experience! And all staff I have had have been great. Highly recommend!
I’ve been coming here for quite a bit. I call and make an appointment each time and they still have me wait 10+ minutes every time, so I’m not sure why they take appointments over the phone. The last 4 or 5 times I have gotten my nails done they rush though as fast as possible. Sadly, I will not be returning!
Did my nails yesterday deep powder they look like i put the play doh on them ???????? they need to learn more about deep powder
Love love love this place. Professional, clean and wonderful service. Looking for amazing service look no further. Emily is your girl! Emily pays amazing attention to detail, and takes the time to build a rapport with her clients. She is kind, creative and honest. My nails are always flawless and envied by all! I can't say enough good things about Organic Nails. Go Go Go!
My hands may not be the most photogenic but my nails always look AMAZING leaving this salon! All of these photos are my own real nails and a dip powder polish. They were all done by Phillip; she is so skilled and sweet! Emily also creates stunning dip nails. Make an appointment in advance to guarantee no wait time. Love the entire environment and crew that works here!
4 stars because it's one of the few places around which does dipped manicure. The manicure itself deserves 5 stars. It lasts 4 weeks (if you don't care about growth). It's done with such precision and it's definitely the best work I've seen. I recently went on vacation overseas and my manicure lasted the entire month! I've come to a point in my life where I care more about the quality of manicure and pedicure versus the experience at the place. If I'm gonna to arrange for child care, take time out of my schedule, and pay top dollar to get my nails done I wanna make sure that they last. I've been to many places where they treat you wonderfully and it's a spa like environment and then 2 days later your no-chip manicure chips. Then what? Sure, they guarantee that they will last 2 weeks but who has time to go back in and fix them?
I deducted one star because the owner sometimes gets very loud with his employees. For example, a girl could be doing my nails then he would come over and demand that she leaves me and goes to another customer. That, when paying a lot of money, is not acceptable. I understand that this could be a high pressure job, but never should you yell at your employees in front of customers.
Bottom line: if you just look at the dipped manicure and you don't really mind about what's going on around you it's a 5 star place. It's VERY clean, technicians are overall happy and pleasant (never have I felt that they are taking about me amongst themselves in a different language). Overall experience, guess I've had better but this is currently my go to salon.

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Organic Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location