Quick Facts About Kaya Threading
Kaya Threading Place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will explore these factors in detail and provide an objective assessment of the business.
One of the strengths mentioned by a customer is the affordability of Kaya Threading Place. They offer eyebrow threading for $4.99, which is considered a great price in comparison to other establishments. This affordability allows customers to save money while still getting their eyebrows done.
Additionally, the business seems to maintain a steady pace to get through the customers. Despite being busy at times, they are able to efficiently provide their services without compromising on quality. This is a positive aspect as customers appreciate not having to wait for a long time to get their eyebrows done.
However, there are several weaknesses that have been highlighted by customers, which may impact the reputation and success of Kaya Threading Place. One recurring complaint is the lack of professionalism exhibited by the employees. One customer mentioned that there are no defined lunch hours or closing times, and the business operates based on their convenience. This lack of structure and inconsistency in operations can be frustrating for customers who expect clear guidelines and reliable service.
Another major weakness mentioned by multiple customers is the poor customer service provided by the owner of the establishment. They have been described as rude and unapologetic, which creates a negative experience for customers. It is crucial for a business to prioritize customer satisfaction and ensure they are treated with respect and professionalism. Unfortunately, this does not appear to be the case at Kaya Threading Place.
Hygiene also seems to be a concern at this establishment. One customer mentioned that the employees did not bother to remove their makeup before threading, which affected the thoroughness of the service. Additionally, the presence of flies was mentioned, which creates an unclean and uncomfortable environment for customers. Maintaining a clean and sanitary space is essential for any business, especially one that provides personal grooming services.
Another weakness highlighted is the lack of professionalism in the waiting area. Having a break room opposing the entrance where employees eat and stare at customers can be perceived as unprofessional. The fact that the TV is always blasting music videos or soap operas can also be distracting and disrupt the waiting experience.
In summary, Kaya Threading Place has some strengths such as affordability and a steady pace of service, but there are several weaknesses that need to be addressed. Issues regarding unprofessionalism, poor customer service, hygiene concerns, and lack of structure and consistency were consistently mentioned by customers. It is crucial for the business to address these weaknesses in order to improve their reputation and provide a better experience for their customers.
Best TL Reviews
Do not go to this place she literally took 3 min on my eyebrows, lip and chin she didn’t even bother to take off my make up off my eyebrows when I told her so she can see the hairs better went home and of course had a lot of hair still I regret spending my money definitely will never go back there and they are not friendly or welcoming
I came get my eyebrows done but had use restroom and said I can't use restroom I'm paying customer but won't let me use restroom
Bad service. This lady station #1 (claims to be owner) did my eyebrows and thinned out one eyebrow so drastic! I never complain when they leave hair after I will just pluck it out myself. But this is thinning out a whole eyebrow and it sucks bc it’s on my face. Once I told her what she did wrong she said I wasn’t welcomed at her store anymore. So disappointed and unsatisfied with my eyebrows. I’ve been coming here since middle school and I never had a problem. She didn’t apologize or nothing all she said that it’s not her fault. that’s not a way to treat a customer. Don’t see how she’s a “owner” of the store. And she wasn’t wearing a mask at any times.
Quick and cheap at 4.99 but the flies are nasty!!! Came here with my wife and I was getting attacked by a gang of flies. So gross!!!
Horrible place. The owner is rude. They don’t care about their clients. There over priced for the horrible service they do. Their sign price outside says a cheaper price but they charge more inside. They barry touch you’re eyebrows. Don’t come here. The owner is extremely rude
Came here today to do my eyebrows today. I've been growing out my eyebrows since the beginning of the epidemic. I've been keeping them trimmed. I simply needed a lil shape. Lady who did my eyebrows was obviously upset but I know me and my eyebrows had nothing to do with that. She left my eye / brow skin red and swollen. I specifically said I didn't want to remove length one was left shorter than the other and there's hairs that were pulled from places they weren't meant to be taken from. Two thumbs down. I'll take my chances and do my own eyebrows until my go to location opens back up.
Not at all professional. No defined times for lunch hours or closing. They do as per their convenience. No etiquettes in attending customers.
I will not recommend this to anyone. I will rather give zero rating if this would have been possible.
I usually never give such negative comments for anyone but this has happened with me most of the times I had been there.
Worst threading place I have ever been
It's okay. 3 stars because of the affordability, $4.99 for eyebrow threading is a great price. Sometimes it can be busy but they keep a steady pace to get through everyone. I don't like that there's no air conditioning though, makes the wait uncomfortable sometimes. There is also a break room opposing the entrance and they never have the break door closed so the employees are just facing you while they eat and stare at the 1 tv they have always blasting music videos or soap operas in the waiting area, a bit unprofessional.
Kaya Threading Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
How to go there
Location
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