L’amour Nail & Spa Lake Mary

+1 407-302-5077

3005 W Lake Mary Blvd, Lake Mary, FL 32746 United States of America

Open Today: -

Quick Facts About L’amour Nail & Spa Lake Mary

L’amour Nail & Spa in Lake Mary has received a mix of positive and negative comments. In order to assess its strengths and weaknesses, we will analyze the comments to determine its overall performance.

One of the strengths of L’amour Nail & Spa is the quality of their service. Multiple comments mention that the nail technicians are quick, efficient, and do a fabulous job. Customers appreciate the professionalism and skill of the staff. Additionally, the salon is always kept clean, indicating a commitment to maintaining a hygienic environment, which is crucial for a nail spa.

Another strength of L’amour Nail & Spa is their friendly and attentive customer service. Several comments highlight the staff's ability to engage in conversations with customers and make them feel welcome. This personal touch is valued by customers, creating a positive and enjoyable experience.

Affordability is another strength of L’amour Nail & Spa. One comment mentions that a pedicure and gel polish cost less than $40, which is reasonably priced compared to other nail spas. This affordability makes their services accessible to a wider range of customers.

Repeat business and customer loyalty is evident in some of the comments. Customers mention their long-standing relationship with L’amour Nail & Spa, with one person even mentioning that they have been going there for almost 10 years. This loyalty speaks to the trust and satisfaction customers have with the salon, which is a testament to their quality of service.

Despite these strengths, there are also some weaknesses mentioned in the comments. One customer had a negative experience where they received an entirely different outcome than what they requested. This indicates a lack of attention to detail and inconsistency in service quality. Additionally, the customer mentions the introduction of new staff members who may not be as skilled or experienced as the previous staff, leading to a decline in service quality.

Another weakness highlighted in one of the comments is the limited availability of appointments. This could indicate that the salon is often busy, making it difficult to secure a convenient time for a visit. This could be a potential drawback for customers who require flexible scheduling.

Overall, L’amour Nail & Spa in Lake Mary seems to excel in customer service, efficiency, and affordability. They have a solid customer base and receive positive feedback for their quality of work. However, there have been some shortcomings in terms of attention to detail and availability of appointments. Addressing these weaknesses could help further improve the customer experience and solidify their reputation in the area.

Best TL Reviews

I have been seeking a good nail spa for months with great disappointment. Due to terrible customer service or lack of basic manicure & pedicure. I took a chance and I finally found a spa with good service, quick, clean and and mature nail technicians.

This place is very quick and efficient. I got a pedi and gel polish for less than $40. Awesome staff. Very friendly

I've read 2 reviews this morning, giving only 1 star to this establishment.

One of them was massively ridiculous!

Who in their right mind would go to a shop for a pedicure 35 minutes before they close (without an appointment) & expect to be provided with a service?

I LOVE this place! It's the ONLY shop I have ever gone to that the staff actually replies to me when I speak them. You know, carry on a conversation . I am totally impressed with this feature alone, & they do a fabulous job!! Making an appointment today for myself, daughter and granddaughters!

I have been going here for years. I’ve never had a bad experience until today. I showed the nail tech what I wanted I received something completely different. My nails are uneven, crooked, and don’t look like anything I have ever had. Now I have to go somewhere else law to get them fixed and spend more money. Sad to say this will be my last time ever going here. They used to be good until they got their new staff and they just don’t know what they are doing.

We love our nails. There were 3 of us in a party and we each got manicures and pedicures. Ann, V, and Twin were super attentive and did a fantastic job. My mother-in-law was laughing the entire week about how her attendee kept joking with her. Thank you, Ladies.

Been going here for years my mom brought me my first time and I've been going back once a month since then. The staff treats you like family and they are always trying to accommodate you. my nails always last at least a month some times longer if I don't get a chance to go back as soon as I like lol. I'm always getting compliments on my nails and always referring them. Everyone I've ever brought or recommended has loved it and i will forever go out of my way to get my nails done with these ladies. almost 10 years with the same nail techs. I've mood hours away and still would make the drive to them when i use to live in Ocala. so happy to be in Sanford now and so close to this amazing team of Ladies

Love getting my nails done here. Always do a great job. Very professional. Walk in or make an appointment they always take you!! Vee, Tina, Hollie, Lily, and Mary are all wonderful!!

Such a wonderful, professional staff. Always go out of their way to make sure clients are pleased with their nails. Salon is always very clean.