Quick Facts About V N Nails
VN Nails has received both positive and negative comments, which provide insight into the strengths and weaknesses of their services. In this analysis, we will examine these comments to understand the overall strengths and weaknesses of VN Nails.
One of the strengths mentioned by customers is the longevity of their shellac manicures. One customer, who is a hairstylist, mentioned that their manicure lasted nearly 3 weeks, which is impressive. This indicates that VN Nails is skilled in applying shellac manicures that have good durability.
Another significant strength mentioned by multiple customers is the professionalism and friendliness of the staff. A customer praised Vi and mentioned that all the nail technicians who helped with her service were friendly, professional, and possessed the same great skill sets. This indicates that VN Nails has a team of skilled and courteous staff members, which contributes to a positive overall experience for customers.
Word-of-mouth referrals are another strength mentioned in the comments. A customer stated that they were referred by a nice and sweet lady named Nina, who had her nails done at VN Nails. This indicates that the quality of their service is good enough to generate positive recommendations from satisfied customers like Nina. Referrals are a powerful marketing tool, as they indicate a high level of customer satisfaction and trust in the establishment.
Furthermore, the owner of VN Nails was mentioned as being a great person. This positive perception of the owner can contribute to a favorable perception of the establishment as a whole. Additionally, the owner offers discounts to customers, further enhancing the positive experience for customers.
Despite these strengths, VN Nails also has some weaknesses that were highlighted by customers. One customer had a negative experience, stating that their nails turned out crooked and fat. They also mentioned that the nail technician did not engage in friendly conversation and that the filing process was painful. This indicates that there may be inconsistencies in the quality of service provided by different nail technicians, as not all customers had the same positive experience.
Another weakness mentioned by a customer was the cleanliness of the establishment. They stated that the nail technician did not wash her hands or clean the table during the appointment, raising concerns about hygiene practices. This indicates a potential weakness in their sanitation protocols.
Additionally, one negative review mentioned long wait times and unprofessional behavior by the staff. The customer witnessed a male employee spitting into the customer sink, which is unsanitary and unprofessional. The customer also experienced a prolonged wait time for their eyebrow waxing appointment, with the technician being on the phone. This indicates a lack of efficiency and professionalism in managing appointments and customer service.
Another weakness mentioned by a customer is related to their pedicure service. The customer had an issue with the water temperature during their pedicure, as it became cold due to serving other customers who arrived after them. This indicates a potential problem in time management and prioritizing customer appointments.
In summary, the strengths of VN Nails include the longevity of their shellac manicures, the professionalism and friendliness of the staff, positive word-of-mouth referrals, and a great owner who offers discounts. However, some weaknesses include inconsistencies in service quality, concerns about cleanliness and hygiene practices, unprofessional behavior by staff, and potentially poor time management. VN Nails should address these weaknesses to ensure consistent and high-quality services for their customers.
Best TL Reviews
The longest shellac manicure I've ever received. I'm a hairstylist and my last manicure lasted nearly 3 weeks. Vi is great but the 3 people who helped with my service this last time were all friendly, professional, and all have the same great skill sets.
I was referred by this nice, sweet lady her name is Nina i met her this morning asked who did her nails. She pointed me in the right direction, VN nail. The guy name is Quan after having so many bad experiences. I love Quan. He was nice, and also professional i will be back in 2 wks. Thank. Nina. And thank u so much Quan.
My nails turned out crooked and fat. The nail tech didn’t return my attempts to make friendly conversation AND she didn’t go a good job. I got gel stuck to my fingers and I don’t think the filing is supposed to hurt...but it did...every time she filed each nail down. So I was tense the entire session.
I gave it 3 stars because my boyfriend and I have met the owner and he’s a great guy! He also said if I came by I’d get a discount which I received. But I still think $30 for a bad nail job is too much. But don’t take my word for it. Pics say it all.
"WARNING" please by pass this place. At first I had no problems with this establishment. The ladies here do a really GOOD job just super SLOW. Needless to say that's not why im taking time out to do a review. I witness the only male in the shop who usually collects the money at the end of the service walk up to the sink and REMOVE his teeth, put water in his mouth as if it was mouth wash and spit it out in the customer sink! As the time went on I needed my eyebrows waxed. I requested Lisa. There was nobody but me waiting for that service. I sat in that back room for almost 15 minutes. I walk out to see what the hold up was all to find Lisa on the phone. When they saw I was nolonger interested she begged and pleaded and goes on to say someone called her as if that was the problem of a paying customer. In a nutshell I wouldn't recommend this unsanitary and rude service.
The nail tech did a great job but not once did she was her hands or spray/clean the table. I don't know if before my appointment the table was already cleaned . During the appointment, I did ask her if she was going to clean the area; she acted like she didn't understand me ????
Kim was excellent! I just had a pedicure, it was by far the best one I’ve ever had. I highly recommend you go to see Kim for your next appointment! I am new to the area and I’m so glad I found her!!!!
Quan has been doing my nails for 15 plus years and is excellent at what he does. Never have I or my family left just satisfied!!! I highly recommend him
I am only giving one star because I have no other choice! This place is HORRIBLE!!!!! Do not waste your time!!!!!!! I used to go to VN Nails and I quit going because I went in for a pedicure and they put my feet in water that got cold because they were doing pedicures for people that walked in after me so I asked for a towel, dried my feet and walked out. The day after Thanksgiving I figured that I would give it a try again and the same thing happened. I WILL NEVER GO BACK!!!!!!! NEVER!!!!!!! HORRIBLE, HORRIBLE, HORRIBLE!!!!
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V N Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
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