Quick Facts About Boland's Mini Mart
Boland's Mini Mart has several strengths that contribute to its success and popularity among customers.
One major strength is its full-service gas pumps. The fact that Boland's is the only place around with this option gives it a competitive advantage. Customers appreciate the convenience of not having to get out of their cars and can rely on the friendly and courteous staff to pump their gas. This full-service offering sets Boland's apart and attracts customers who prefer this type of service.
Another strength of Boland's is its affordable gas prices. Customers consistently mention that the gas at Boland's is cheaper than anywhere else in Portsmouth or Scioto County. This affordability, combined with the promise of getting more miles per gallon and better fuel efficiency, is a major draw for customers who are conscious of their spending. Boland's ability to offer competitive prices helps retain loyal customers and attract new ones.
The staff at Boland's Mini Mart is frequently praised for their friendliness and kindness. Customers mention that the employees are nice, friendly, and welcoming. This positive customer service experience contributes to the overall positive reputation of Boland's and creates a welcoming atmosphere for customers. The employees' warm smiles and polite interactions play a significant role in the overall customer satisfaction.
Another strength of Boland's is its convenient location. Situated just outside of Portsmouth, it serves as a convenient stop for customers in the area. This location often has the least expensive gas in Scioto County, which adds to its appeal. The convenience of having an ATM and a variety of items available for purchase inside further enhances Boland's appeal. Customers appreciate the convenience of being able to complete all their tasks in one stop, making Boland's their go-to location.
Furthermore, Boland's Mini Mart offers a variety of conveniences inside, such as an ATM, lottery, coffee, and a selection of Pepsi and Coke products. This diversity of offerings caters to a wide range of customer preferences and adds value to the overall customer experience. Additionally, customers appreciate the affordability of the prices and the friendly staff inside the store.
However, Boland's does have a few weaknesses that should be addressed. One weakness is the issue of congested lines due to the full-service option. While the full-service option is appreciated by some customers, the lines for this service often block the other pumps and lines can even extend out to the highway. This can be inconvenient for customers who are in a hurry and need to quickly fill up their tanks. Boland's should work on finding a way to better manage the flow of customers when the full-service pumps are in use.
Moreover, one comment suggests that the staff working as gas pumpers work for tips. This can create an uncomfortable situation for customers who may feel obligated to tip the attendants. Boland's should consider addressing this issue to ensure that customers do not feel pressured or obligated to tip, as it can impact the overall customer experience.
In conclusion, Boland's Mini Mart has several strengths that contribute to its popularity. The full-service gas pumps, affordable gas prices, friendly staff, convenient location, and variety of offerings inside the store all play a role in attracting and retaining customers. However, the issue of congested lines and the potential pressure to tip the gas pumpers are weaknesses that Boland's should address to improve the overall customer experience.
Best TL Reviews
Great bunch of guys that still pump gas. I love it cause you don't have to get out of the car if you don't want to. The gas is cheaper than anywhere in portsmouth. And the plus is you get MORE MILES per gallon. It burns better than most. And the guys are nice, friendly, and courteous.
The best on prices and very friendly with good smiles and warm welcome
Very kind and nice people I'm from Moscow Ohio and working out here and I do stop there almost each time when heading home cheaper than most on their diesel... oh and they're very nice
Only place around with the option of full service gas pumps
Full service gas station with the cheapest price per gallon in town. To me it's worth the drive to have them pump it and not get the gas smell all over me. They attendant is always friendly and if you need to go in they have a decent selection of items and a local bank ATM which is supper convenient. Highly recommend this gas station and it's always a few cents cheaper plus the extra service you can't pass it up.
They have the best chicken tenders!
Convenient location! Located just outside of Portsmouth this location often has the least expensive gas in Scioto County. There are three unleaded pumps as well as a diesel fuel pump located separately. Boland's does offer two full-service pumps so you can stay in your car however the lines for this service often blocks the other pumps and lines can extend out to the highway.
Inside there a variety of conveniences such as an ATM, both Pepsi and Coke products, coffee, lottery, chicken and pizza. Prices are affordable and the staff friendly.
I adore the blonde clerk here. She is a kindred spirit of mine. The beefcake gas pumpers are extra friendly and work for tips, so seriously,... Make then work.