Quick Facts About Lee Nails
Lee Nails place has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by multiple customers is the friendly staff. Many customers appreciated the kindness and welcoming attitude displayed by the staff members. This indicates that the salon has a positive and customer-oriented atmosphere, which can contribute to a pleasant overall experience for clients.
Another strength highlighted in the comments is the quality of service provided. Several customers reported being satisfied with their pedicures and full sets of nails. The comments specifically mentioned the gentle and careful approach of the technicians, indicating that they take pride in their work and strive to provide a high standard of service.
Cleanliness is also mentioned as a strength of Lee Nails place. A customer specifically praised the cleanliness of the salon, suggesting that hygiene standards are maintained and customers can feel comfortable and safe during their appointment.
The salon's ability to accommodate walk-in customers is noted as a strength. One customer mentioned being able to get a pedicure without an appointment, and another customer was grateful for being squeezed in on short notice. This flexibility can be convenient for customers who may need immediate nail care or are unable to make an appointment in advance.
On the other hand, there are several weaknesses mentioned in the comments that should be addressed by Lee Nails place. One significant weakness is the durability of their acrylic nails. One customer reported that their full set of acrylic nails came off within a week and a half, which is an incredibly short lifespan for acrylics. This suggests that the quality or application technique of the acrylics may need improvement.
There is also a complaint about the lack of skill or knowledge of a specific technician. A customer mentioned being told that acrylic could be applied over UV gel nails, which is not accurate information. This lack of knowledge can result in poor outcomes and dissatisfaction for customers. It is crucial for the salon to ensure that their technicians are well-trained and knowledgeable about different nail techniques and treatments.
Another weakness highlighted in one comment is the customer service response to a complaint. A customer mentioned that when they called to express their dissatisfaction about their acrylic nails, the salon offered no solution and instead blamed the customer for being rough on their nails. This lack of accountability and empathy can leave a negative impression on customers and could result in them not returning to the salon.
Additionally, there is mention of inconsistent service from the perspective of a potential new customer. One person walked into the salon and felt that they were not warmly greeted or given consistent information about appointment availability. In a service-based business, it is important to provide a consistently positive and welcoming experience for all customers.
In conclusion, Lee Nails place has strengths such as friendly staff, quality service, cleanliness, and ability to accommodate walk-in customers. However, there are weaknesses that should be addressed, including the durability of acrylic nails, lack of knowledge or skill in certain technicians, and inconsistent customer service response to complaints. These weaknesses should be addressed by the salon to ensure customer satisfaction and loyalty.
Best TL Reviews
I first went to the salon because I saw that there was good reviews, and I wanted to find a different salon to go to. The service itself was fine but I got a full set of acrylic nails and they came off within a week and a half. I called and there was nothing that they could do about it except for tell me that I should’ve came in earlier and that I was rough on my nails. I’ve had acrylics before and this has never happened which disappoints me. I won’t be coming back unfortunately.
Stopped in without an appointment and they were very kind to get me in on the spot. Everyone is so friendly, and Alba gave me absolutely amazing pedicure. I'm so glad I found them and I will make this my go to place!
Amy did a full set of nails for me while my husband got a pedicure. It was great! I'll be returning. The staff are friendly and it's very clean! Loved it ????
I stopped in there and asked the girl if she did UV gel nails he said no we don’t do UV gel, but I can do acrylic over your UV gel nails absolutely cannot do that and I told her you cannot do that. Never mind I’ll find somewhere she said I can do whatever I want. Let me tell you. This happened before at a different nail shop and then it took 2 1/2 hours to clean my nails up because they screwed them up so if you have UV gel nails and you go to Lee nail salon in Spring Hill you’re gonna have a disaster and I don’t know who the girl was that told me that at the place, but she has no clue made me sick
The lady who did my pedicure was over the top awesome! She was so gentle. I just found a new place for my pedi's!
What is it with these nail salons? Don't they know they make a living off customers? Walked in and finally got a "hello". Was told I could come back today then told I can't come back until tomorrow. I will just leave to work early and go to my usual nail salon on 19.
Decent salon with friendly staff and good service... appointments are not required, but they are very busy so an appointment is definitely recommended.
This place is amazing! Wouldn’t go anywhere else! Linda and Amy are awesome. Always have a blast and ALWAYS love my nails
Lee Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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