Quick Facts About Mon Ami Nails & Spa
Mon Ami Nails & Spa has received a mix of positive and negative reviews from customers. Analyzing the strengths and weaknesses mentioned in the comments, we can get a better understanding of the overall experience at this place.
Starting with the positive comments, many customers had a great experience at Mon Ami Nails & Spa. One individual mentioned having an amazing time from the pedicure to the new set of nails. This highlights the skill and quality of work provided by the technicians. Another person living in a different state appreciated the staff's responsiveness in taking care of their broken nails immediately. This demonstrates good customer service and attention to detail.
Additionally, a customer complimented the salon for opening early and providing fast and efficient service at a fair price. The fact that they were able to accommodate the client's needs and leave them satisfied shows flexibility and a commitment to customer satisfaction.
Another positive aspect mentioned was the longevity of the nail work. Unlike other salons where the nails would frequently break, this individual experienced minimal issues and had been coming to Mon Ami Nails & Spa for months. This speaks to the durability and quality of the products used.
A client who was referred to a specific nail technician, Kelvin, had a great experience and praised his work. This indicates that Mon Ami Nails & Spa has skilled technicians who are known for their expertise and can build a loyal customer base through word-of-mouth referrals.
On the downside, one customer had a negative experience in their initial visit to the salon. They felt that the staff was rude and unwelcoming, despite the fact that the salon did not appear busy. This reflects poorly on the customer service aspect and could be seen as a weakness.
Another negative experience involved a breakout after getting eyebrows waxed at Mon Ami Nails & Spa. The customer suspected a hygiene issue or a problem with the products used. They were disappointed with the lack of apology or discount from the salon. This suggests a weakness in addressing and resolving customer complaints, which is crucial for maintaining a positive reputation.
Lastly, a customer took their daughter for a nail fill but found that the nails were shaped differently and shorter than desired. While the color was good, both the customer and their daughter were unsatisfied. This highlights a discrepancy in meeting customer expectations and could be seen as a weakness in the salon's ability to deliver consistent results.
In conclusion, Mon Ami Nails & Spa has strengths in terms of skilled technicians, quality work, reasonable prices, and positive referrals. However, weaknesses can be identified in terms of customer service, handling complaints, and consistency in meeting customer expectations. By addressing these weaknesses, the salon can work towards further improving their overall customer experience.
Best TL Reviews
Had an amazing time from getting my pedicure till my new set was done, great work ;)
I live in another state... Awesome people there, I had 2 broken nails and she took care of me asap and appreciated they were open right now.
First is the last time. I walked in my first time and they where just so rude. They had one customer and the guy tells me we are very busy well it sure didn't look like it with a 1 hr wait. I'll never step foot in this buisness and ill go to America salon thank you and yes it actually exists in Hemet.
Took wife to get nails done
They were opening early
Fast efficient and priced fair. Wife loves the work and that's all that matterd
Love this place! I've been to a lot of different nail salons and I usually pick off the gel or nails within a week, I've been coming here for months and only broke a nail once!
I was referred to Kelvin on a Facebook post. I was looking for a new nail salon so I thought I would try them out. Kelvin is amazing. I love his work and he is really good at it. I will refer him to all my friends and family when I can
They do nails great. The price is awesome. The only problem is I got a breakout from doing my eyebrows. I think it was fungus or some kind of bacteria. I told them about it and didn't even get a sorry or a discount. I have been to many places and got my eyebrows waxed before with no problems. So something is for sure wrong with there products. I will get my nails done there but never my eyebrows again.
Took my daughter to the nail salon to get a simple fill. Well $30.00 later her nails are shaped different and shorter but the color pops. However my daughter isnt happy and neither am i so i give them 2.5 stars and no we will not be going back.
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Mon Ami Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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