Quick Facts About Beauty Lounge
Strengths:
1. Friendly staff: Multiple comments mention how friendly and welcoming the staff at Beauty Lounge are. This creates a positive and comfortable atmosphere for customers.
2. Talented nail technicians: Several comments highlight the expertise and skill of the nail technicians at Beauty Lounge. Customers mention that their designs came out better than expected and that the technicians were attentive and detail-oriented in their work.
3. Clean salon: One comment specifically mentions that the salon is always clean. This indicates that Beauty Lounge prioritizes cleanliness and hygiene, which is important for a nails and pedicure business.
4. Attention to customer satisfaction: Multiple comments express appreciation for the salon's commitment to customer satisfaction. Customers mention that the staff goes above and beyond to ensure their needs are met, and that they take the time to fix any issues or concerns.
5. Additional amenities: One comment mentions that Beauty Lounge offers snacks, fruit fusion water, and even champagne to enhance the overall experience for customers. These additional amenities can make customers feel pampered and well taken care of.
6. Consistency in service: One comment mentions that the service at Beauty Lounge is consistently amazing. This indicates that the salon maintains a high level of service quality over time, giving customers confidence in their experience.
Weaknesses:
1. Inconsistent quality: One comment mentions that the initial nail technician was only "good" and not "amazing," and that they were a little aggressive during the service. While this comment is balanced by the positive experience with Jasmine, it suggests that there may be some inconsistency in the quality of the technicians at Beauty Lounge.
2. Communication issues: No comments directly mention communication issues, but it is not clear whether customers are always able to get their preferred technician or if there are any difficulties in conveying the desired nail design. Improved communication and ensuring that customer preferences are understood can enhance the overall experience.
3. Limited availability: One comment mentions that a specific technician, Lucas, is usually booked. While this may indicate high demand for his services, it may also suggest that customers may have difficulty getting an appointment with their preferred technician during busy times.
4. Lack of diversity in customer reviews: It is worth noting that all the comments provided are positive, which may indicate a lack of diversity in customer experiences. It would be beneficial to have a wider range of reviews to get a more comprehensive understanding of the salon's strengths and weaknesses.
Conclusion:
Overall, Beauty Lounge has several strengths that contribute to a positive customer experience. These include friendly staff, talented technicians, a clean salon, attention to customer satisfaction, and additional amenities. However, there may be some areas for improvement, such as ensuring consistent quality, addressing any communication issues, and managing availability of popular technicians. It is important to note that these weaknesses are based on the limited comments provided and may not fully represent the overall customer experience at Beauty Lounge.
Best TL Reviews
I was very happy to have had my nails and pedicure done by Lucas. All the staff here is very friendly. Lucas really made me feel tended to and made sure my needs were met. He is attentive In his work and very sharp in his designs. He is usually booked and I was glad I came in mid day where he was free. The design came out better than the photo I showed him. I will continue to support this business as they care for customers and their satisfaction.
Four stars because my first nail person was good but just good, not amazing. Small cut on my finger and a little aggressive overall. She asked their front desk hostess Jasmine to finish the design and I was sooo grateful she did. Jasmine is artistically talented, hard-working and SO sweet. I loved meeting her and she made my nails absolutely so cute! Overall, I found it to be a really nice experience. Everyone here is very nice and I would definitely love to come back again.
I’ve been going to Mindy for a gel manicure every two weeks for almost a year now. I also get an occasional gel pedicure as well. I text her the design I want before my appointment with her & she always executes the design flawlessly. She is kind, gentle & punctual. My nails always look & stay perfect until my next appointment. The salon is always clean & everyone is friendly. Cannot recommend her enough. Thank you Mindy!
Lucus did my dip powder manicure and Luxury pedicure. They have snacks and fruit fusion water up front and also offered me champagne while I relaxed. The massage was amazing and my toes and nails look great! I had a bad experience at another salon in the area so trying to get my nails back healthy again. A friend recommend Lucus to me and he will definitely be my go to guy for now on! Thank you for such a great experience ????
I've been putting off getting my nails done for months because I thought they were too short to work with. Tina completely transformed my nails and also understood exactly what I wanted for the style. The fact that it's a beautiful salon and you can get a little drink while you're here is just a bonus!
On Sunday 10.1.22 I had the pleasure to be with Tracy and Jessica. Tracy did my nails and Jessica gave me a pedicure. My nails were a little jacked up and crooked from a previous nail salon. Tracy took the time to fix them and ask if everything looked good on my end. Jessica was super sweet and also made sure I was feeling good. They both took awesome care of me and both super sweet ladies. I’ll definitely be going back to them.
I’ve been coming to this salon for this past few months & the service is consistently amazing. The staff are all welcoming. My visit this time was with Peter who gave me the best pedicure and massage I’ve had in a while. Great attention to detail, funny, & friendly.
Charlene did my gel manicure. She was very gentle and friendly as well. Gave me a good recommendation for my gel color that I hadn’t tried before.
I will definitely be coming back for the foreseeable future :)
Ann is the best. She consistently does a Spectacular job. All the staff are friendly and good. They are generous with their hospitality ie beverages, treats and decorations.
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Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | 10:00 AM - 07:00 PM |
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