Quick Facts About Top Dog Grooming
Top Dog Grooming place has received mostly positive reviews, indicating several strengths that make it a reputable and reliable grooming salon for dogs. However, there is also one negative review pointing out potential weaknesses in their service. Let's analyze these comments and discuss the strengths and weaknesses of Top Dog Grooming place.
Strengths:
1. Skilled and attentive staff: Multiple comments mention that the staff at Top Dog Grooming place is amazing, wonderful, and always does a great job. This demonstrates their expertise and skill in grooming dogs. The customers appreciate the attention to detail and the quality of the cuts provided.
2. Accommodating and friendly service: Customers appreciate that even when the salon is busy, the staff at Top Dog Grooming place goes out of their way to accommodate their pets and provide excellent service. They are praised for their friendliness and for taking good care of the dogs. This demonstrates a customer-centric approach and a commitment to delivering a positive experience.
3. Handling difficult or skittish dogs: The salon has received compliments for handling dogs that are skittish or have behavioral issues. Their ability to approach and groom these dogs successfully without causing distress is commendable. This indicates their patience, expertise, and ability to handle a variety of dogs.
4. Communication and attention to customer needs: Customers appreciate the staff's willingness to listen and communicate effectively. They confirm the customers' requirements and make sure they are satisfied with the grooming requests. This level of communication fosters trust between the salon and its customers.
5. Affordable pricing: Some customers mention the affordability of the salon's services, particularly for nail trims. This is seen as a positive aspect for pet owners who want essential grooming services at a reasonable cost.
Weaknesses:
1. Inconsistent service and pricing issues: One negative review points out an issue with inconsistent service and pricing. The customer claims that their dog was not groomed as requested on a previous visit and that the pricing was unexpectedly increased without prior notice. This suggests a lack of consistency and potentially poor communication regarding pricing changes.
Overall, these comments indicate that Top Dog Grooming place has several strengths. Their skilled and attentive staff, accommodating service, ability to handle difficult dogs, and emphasis on communication are all positive aspects of their business. However, the negative review highlighting inconsistencies and pricing issues suggests a potential weakness. It is crucial for the salon to address and rectify such instances to maintain a strong reputation among its customers.
In conclusion, while Top Dog Grooming place demonstrates many strengths, it is imperative for them to address any weaknesses and ensure consistent and transparent communication with their customers regarding services and pricing. By doing so, they can continue to provide reliable and satisfactory grooming services for dogs.
Best TL Reviews
These girls are amazing! My pups first time there and they did a fabulous job even when they were super full and had to squeeze us in! I will definitely be going back! Thank you Brittany and Stephanie for taking such good care of Max! ❤️
Everyone takes great care of my 3 yorkies. Their cuts are perfect for my needs. I always explain what I want and they do what I want and confirm when I pick them up to make sure there isn't any last minute touches I want. Thank you!
They are wonderful, and always do such a great job on our terrier mix dog. She's super skittish, but they're very sweet to her and manage to get her looking good when she's less than cooperative. They also trim or Chihuahua's nails and he's a grumpy little guy, but they get it done quickly and don't let his grumblings bother them! I highly recommend them
I always go here. The ladies do a great job and are always very thorough and inform me if my dog has an issues they notice.
I bring my dog in for nail trims and the ladies here are so helpful and patient. My pup is very nervous about getting her nails done but they do a great job and ate very affordable at Top Dog Grooming.
I set an appt for my dog to be groomed and I. Asked if the price was the same. I was told it was with no change. I brought my dog their early this am. The main person dealing with me saw my dog and, didn't tell me of any price change just said she would call me back when she was done. When I came to pay, I had been told it would be $100.00 for my large dog. She angrily told me she would have to charge me to $120.00 because prices were going up? I was absolutely blindsided. She then put $4.80 more on without my consent. I feel like I was robbed. I will never go back. Very bad experience
Best groomer ever!! I picked up my daughter's dog after he was groomed a few weeks ago. I asked Brittany about grooming my dog because my dog is very aggressive towards other animals. She showed me a separate room where she grooms animals with "issues". I scheduled an appointment. When we arrived she greeted us and made my dog feel very comfortable! I was amazed! Top Dog Grooming is well worth the trip from ANYWHERE in the Treasure Valley!!
I took my little dog Moxie here first along with a dog I had at the time named Azula. They did really well but moxie wasn’t even trimmed. Just a bath and dry and nail cut. Which wasn’t bad but not what I had requested. Tried to make an appointment again today and the woman who answered was really rude, clipped and short with me. (and claimed “we don’t do small dogs”.) Well then why did you take my small dog previously? All in all I wouldn’t go here again. I would also suggest finding somewhere else.
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