Nail Spa

+1 731-286-8037

1130 TN-3 #12, Dyersburg, TN 38024 United States of America

Open Today: -

Quick Facts About Nail Spa

The Nail Spa place has received a mix of positive and negative comments, indicating both strengths and weaknesses. In order to analyze the strengths and weaknesses of the Nail Spa place, let's break down the comments provided.

Strengths: 1. Good service: One comment mentions that the workers always do a great job, suggesting that the Nail Spa place provides quality service to their customers. 2. Skilled staff: Another comment praises Mimi for doing a great job on a gel manicure, indicating that the staff at the Nail Spa place are skilled and capable of providing good nail services. 3. Customer loyalty: One comment mentions that the customer loves getting their nails done at the Nail Spa place and wouldn't dream of going anywhere else, indicating that the Nail Spa place has successfully built customer loyalty.

Weaknesses: 1. Poor customer service: The first comment highlights the bad service experienced by a customer and their elderly father. They were not acknowledged or provided any information about the wait time, leading to frustration and disappointment. 2. Inattentive nail technicians: Another comment mentions that the nail technicians often forget about customers while they are sitting at the drying machine, leading to delayed service and smudged nails. 3. Inadequate nail services: Several comments indicate that customers were not satisfied with the quality of the nail services provided. Issues such as nails being crooked, uneven, or wider than nail beds, along with grown-out polish, suggest that the Nail Spa place may have some difficulties in providing consistent and high-quality services. 4. Long wait times: One comment expresses frustration over the long wait time of 2.5 hours to get their nails done. This indicates a problem with time management and efficiency at the Nail Spa place. 5. Rude behavior: One comment mentions that a technician was rude and blamed the customer when asked to fix their nails. This indicates a lack of professionalism and poor customer service. 6. Inadequate pedicure experience: Another comment highlights issues with the pedicure experience, such as cold water and nails breaking off soon after the service. This indicates a lack of attention to detail and proper care during the pedicure process.

In conclusion, the Nail Spa place has some strengths such as skilled staff and customer loyalty. However, they also have several weaknesses to address, including poor customer service, inattentiveness, inadequate nail services, long wait times, rude behavior, and inadequate pedicure experience. These weaknesses need to be addressed in order to improve the overall quality and customer satisfaction of the Nail Spa place.

Best TL Reviews

Very bad service. I took my 74 year old father I. So we could get pedicures before his cancer treatments. We were very early and waited patiently, even though no one acknowledged us when we came in. After about 30-40 min my dad asked how long it would be. The workers spoke to each other in another language but never bothered to answer him. We finally left after an hour. What an unprofessional and rude bunch of people work here!!

Takes forever to get my feet done because the nail techs are always moving and taking care of other customers. They forget about you while sitting at the drying machine. Smudged my nails. Ive tried several times and its never gotten better.

I went and got acrylics done. When I walked in I told them a full set but wasn’t given a choice of if I wanted to do gel polish or not I was told to pick out a gel color so I did. Didn’t mind paying a little more honestly cause I went because I didn’t have time to do my own nails today. I should have saved my money. My nails are crooked, uneven, flat, and the ends of my nails are wider than my nails beds and I have pretty big nail beds. Also the polish looked grown out because it was so far from my cuticles. I was nice paid my bill and came home and I’m currently taking my nails off at 11 at night because they are bothering me so bad and I’m not picky at all. I’m just super unhappy but to nice to say anything. I’m not sure if the guy has gotten lazy after doing nails for 28 years as I asked how long he’s been doing them when he first started or what but they aren’t good.

They always do a great job

It took them 2.5 hours total to even do my nails. They left bubbles in the polish on the last coat and most of my nails are uneven and not all the same shape. My sisters nail broke off within the first 12 hours of having them and she had longer nails to begin with. He also started her nails and then left her sitting for 40 mins while he worked on other customers. Pedcicure water was cold.

I love getting my nails done here! Tony and his staff are AMAZING! I wouldn’t dream of going anywhere else!

Mimi did a great job on my gel manicure! This this is my 3rd visit and I will absolutely return.

They grinded my nails down and made me been twice and now my fingers are sore . They left bubbles under the last coat and while they were drying they started to leave bubbles and ruffles on my nails that look awful. When I showed him and got him to fix them he said "this you fault not mine" rude as heck!!! And my bails are still messed up. I do not recommend this place . I will not be going back !!