Quick Facts About Angel Nails
Angel Nails is a nail salon that has received a mix of positive and negative comments regarding their services, customer service, and overall experience. In order to provide a comprehensive analysis of their strengths and weaknesses, it is necessary to examine each comment in detail.
Starting with the negative comments, it is evident that several customers had negative experiences with the lady who does eyebrows, who is believed to be the owner. They describe her attitude as disgusting, appalling, and hateful. One customer mentioned that she was upset about a broken nail and an employee's failure to properly apply a stone on another nail. The lady was rough in repairing the broken nail and did a sloppy job attaching the stone. The customer had to ask her to fix it again, which resulted in a poorly done repair. Additionally, this same customer mentioned that the owner became even more upset and started speaking loudly in another language. Another comment also mentioned that the owner has a negative attitude and lacks customer service skills. These weaknesses in customer service and attitude are significant as they affect the overall experience for the customers.
Furthermore, one customer expressed disappointment with the addition of a $5 tip on their receipt without their consent. This indicates a lack of honesty and transparency, which can be considered a weakness in the salon's business practices. It is important for businesses to be transparent and seek customers' consent before adding additional charges.
On the positive side, there are customers who are pleased with the salon's services and atmosphere. They mention feeling welcomed and treated like family, emphasizing the friendly and pleasant atmosphere. One customer particularly appreciated the beautiful work on their nails and feet and commended the positive attitude of the staff. Another mentioned being a loyal customer and appreciating the wide selection of polishes, designs, and technicians. These positive comments highlight the salon's strengths in providing quality services and creating a welcoming environment for customers.
However, it should be noted that one positive comment expressed satisfaction with the salon but did not provide specific details regarding the quality of service or reasons for loyalty. While loyalty speaks to a positive aspect of the salon, it is important to consider the credibility of the comment without specific details.
The negative comments also mentioned issues related to hygiene and sanitation. One customer complained about a leaky roof and large bugs flying around the store. Another expressed concerns about unsanitary practices and not having a dryer for regular polish. These hygiene-related issues highlight weaknesses in maintaining a clean and comfortable environment for customers.
Lastly, it is necessary to address a comment that brings racial factors into the discussion. While it is important to acknowledge different experiences and perspectives, it is crucial to focus on objective observations and evidence-based assessments rather than generalizations or discriminatory statements.
In conclusion, Angel Nails has several strengths, such as friendly atmosphere, quality work on nails, and a wide range of options. However, weaknesses have been identified in terms of customer service, attitude, honesty, hygiene, and general business practices. These weaknesses should be addressed and improved upon to provide a better overall experience for customers.
Best TL Reviews
The lady who does eyebrows I believe may be the owner of the shop is horrible! Her attitude is disgusting! The customer service at the shop is the worst I have ever seen. I went there to get a broken nail fixed and she was so upset that my nail was broken and one of my other nails was missing a stone due to her employee not doing a good job in the first place. As she was repairing the broken nail she was very ruff and did a horrible job applying the stone back on the nail. You can see all the glue that dried on the nail, I was barely able to see the stones. I told her to fix it, I am paying my money not for a sloppy service. She got even more upset and started speaking her language louder and louder. She eventually fixed it horribly, I threw the money on the counter and walked out. I will never come back to this horrible shop. I only come because they are my back up shop when my regular salon is busy. They do not provide great work for their customer service to be this horrible. I highly do not recommend this shop and do not recommend the owner to do your nails!!!! I would rate this shop a Zero if that was available.
Always a pleasure to have my nails and toes done they always make me feel like family. I moved out of state to DC 7 months ago. Came down the otherday preparing for my graduation,I stopped by to get my pedicure and manicure done they had so much joy to see me. Everytime I'm in town I will continue to go there as you don't find many places that treat you as family.
Check your receipts!!!
Went and got my eyebrows waxed and tinted. The cost was $22, and i paid with my credit card...i didnt check my receipt until weeks later while cleaning my car. Why did this lady add a $5 tip for herself without asking me?
Entitled and dishonest!!
Very pleased with the beautiful work on my nails and feet as well as the pleasant atmosphere and everyone has such a Wonderful Attitude!
I have found My new Nail Salon!!
I actually will never go anywhere else to do my nails. I’m always welcomed here by name. They have a large selection of polishes, designs, techs, etc. The owner is what I would refer to as a friend. I absolutely love Angel nails. I cannot recommend them enough and if I’m out of town I will wait to get back home just to come here. I always have full service here. Nails toes brows lashes etc. I am a loyal customer and always will be. Thank you for existing Angel Nails. Lol
Yours truly
Ashley!
Do NOT GO HERE THE WORST CUSTOMER SERVICE EVER DENIED ME SERVICE BECAUSE I WANTED A POLISH CHANGE BUT WASN’T SERVICED AT THEIR SHOP INITIALLY BY FAR THE WORST EXPERIENCE AND COMPLETELY DENIED MY SERVICE. BY THE WAY VEEY UNSANITARY ROOF LEAKAGE AND HUGE BUGS FLYING EVERYWHERE IN THE STORE. THIS PLACE DEFINITELY NEEDS TO BE PUT OUT OF BUSINESS‼️
The lady that does the eyebrows I think is the owner, her attitude is disgusting & appalling. I told them I wanted to soak off my nails, sat me down with this girl who starts to take them off and then breaks my nail to the point where I start bleeding and then she tells me it was already broken. The guy that did not my pedicure speak no English. I’m telling him not too short and he still cutting. He cut it to the flesh, then the owner comes to me and tells me that is because my nail was broken so he had to cut it down. Plus they have no dryer so if you get regular polish you have no way to dry your nails. They polish then you’re out the door.
I wish BLACK PEOPLE would wake the hell up and stop supporting these people and their establishment. They don't like us.The trashy ones who do eyebrows is so hateful.Black people stop giving these people your money!!! STOP IT!!! Y'all deserve zero star
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Angel Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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