Quick Facts About Galaxy Nails & Spa
Galaxy Nails & Spa has several strengths based on the comments provided. First, many customers appreciated the cleanliness of the salon. They mentioned that the whole place is very clean and well-maintained, and the facilities are professional. This suggests that the salon prioritizes hygiene and creates a pleasant and sanitary environment for their customers.
Another strength is the friendly and patient staff. Multiple comments mentioned that the owner and technicians were understanding, patient, and provided excellent customer service. They were willing to accommodate customers who were undecided about their nail color and were described as sweet and helpful. This demonstrates that the staff at Galaxy Nails & Spa prioritize customer satisfaction and take the time to ensure that customers are happy with their services.
Reasonable pricing was also highlighted as a positive aspect of the salon. Customers found the pricing to be reasonable, suggesting that Galaxy Nails & Spa offers competitive prices compared to other nail salons in the area. This can be attractive to customers looking for quality nail services at affordable rates.
Additionally, some customers specifically mentioned the skill and expertise of certain technicians. They appreciated the work done by Danny and Tiffany, emphasizing their attention to detail and ability to deliver excellent results. This indicates that Galaxy Nails & Spa has skilled technicians who can provide high-quality nail services.
However, the comments also point out several weaknesses of Galaxy Nails & Spa. One recurrent issue was related to miscommunication or unprofessional behavior from the staff. One customer mentioned that there was a brief argument about who would do their nails, which could create an uncomfortable atmosphere for customers. Another customer reported that the owner had an attitude and quietly expressed dissatisfaction when the customer preferred to pay with Apple instead of cash or card, which may indicate unprofessionalism.
Some customers expressed disappointment with the quality of certain services. One customer mentioned that they left the salon crying on multiple occasions because their toes were left bleeding or jagged. This suggests that there may be inconsistencies in the skills and techniques of some technicians, leading to poor results and potential injury. Another customer mentioned that the technician did not properly handle their cuticles and made them bleed during a pedicure. This raises concerns about safety and attention to detail in the salon.
Sanitation also emerged as a weakness. One customer mentioned that there was no bag on the tub of water, suggesting a lack of cleanliness practices. Another customer reported that the foot tub was slippery and that the technician purposefully touched a cut, causing discomfort. These issues indicate that the salon may not prioritize proper sanitation and could potentially compromise the health and safety of customers.
In conclusion, Galaxy Nails & Spa has strengths in terms of cleanliness, friendly and patient staff, reasonable pricing, and skilled technicians. However, weaknesses include unprofessional behavior, inconsistent service quality, and potential sanitation issues. It is essential for the salon to address these weaknesses to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
First time going to Galaxy and i loved it. The manager/ owner is very sweet and straight forward. Reasonable pricing and very clean and maintaining CDC guidlines. The whole place is very clean and the layout is great too.
Excellent job on my nails and very patient with me being undecisive about the color i wanted. Highly recommend!
When I first got there, they were arguing who is going to do my nails for two minutes then after two minutes of Arguing they ended up asking which Payment will they be receiving I told them Apple after that the owner ended up doing my nails, then proceeded to have an attitude then asked me what Payment I was doing I told her apple but then the owner(lady) told me quietly speakin under her breath telling me she doesn’t take apple only cash/zell or (debit card would be an extra $20) I told her I didn’t care about the payment I was already doing apple then after paying,
Ask for Danny! The facilities were clean and professional. I got them done for my sisters wedding, but keep in mind, I haven’t had nails in about 6 years. I was absolutely thrilled with them!!! He was super understanding and careful with my nails. The pricing is reasonable and the environment was very friendly. I found my new go-to place.
Loved the old owners, but after giving the new owners a try, def won't use them again. Prices changed from one week to next, treated poorly and clearly the one technician didn't want to do my nails even though I got the appt with her. I would sat try it out.... make your own opinion, but after almost 30 years of getting my nails done, I rather find someone who can be more artistic and creative, not to mention friendly.
Just got my toes done and it’s the third time I leave out this salon crying because they leave my toes either bleeding or jagged. Not worth your money or service.
You can tell they gave my daughter someone new. He made her nails look lumpy and thick. Her cuticles look dry and the polish is too thick. This is by far the worst job I've seen. He even did my pedicure before her and made me bleed. He didn't even cut my cuticles or put oil on them. The lady that did my acrylic fill did a really good job. Her name is Tiffany.
It was not the best place to get a pedicure. They are unsanitary, no bag on the tub of water. The foot tub was slippery with idk what. I had a cut and the lady purposely would touch it and make me flinch n scream repeatedly. It was obvious she was not well trained. I asked for the callous treatment and they didn't even scrub anything off.....really half ass job. Was not pleased at all. And the painting of my nails....ohhhh what a disappointment, and i know my feet aren't perfect....but come one my right pinky does have a full nail....idk why she made it look like some of it was cut off. Just a lil heads up.
I moved here about 6 months ago and have been to many nails salon from SoCal to NorCal -I must say, this nail salon is exceptional. They have outstanding service and I have ALWAYS walked out as a happy customer. I have always felt welcomed here and I highly recommend Diane and her staff!
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Galaxy Nails & Spa Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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