Quick Facts About Eb Nails
Eb Nails place has a mixed reputation based on the comments provided. In order to provide a comprehensive analysis of its strengths and weaknesses, let's break down the feedback and evaluate each aspect:
Strengths:
1. Convenience: One customer mentioned that they needed their nails done last minute and were able to get an appointment in a time crunch. This suggests that Eb Nails place may be able to accommodate customers with urgent nail care needs.
2. Price: Several comments mentioned that the prices at Eb Nails place are relatively cheap. This may attract customers who are looking for affordable nail services.
3. Skilled Nail Technician: One comment highlighted the skills of a specific nail technician, Ms. Mei. This suggests that there may be competent staff members at Eb Nails place who can provide high-quality nail services.
Weaknesses:
1. Hygiene and Sanitation: There were complaints about poor cleanliness and hygiene standards at Eb Nails place. Customers mentioned dirty foot baths, reuse of files and items that should be disposed of after each client, and poorly painted nails. These issues may raise concerns about the salon's overall cleanliness and adherence to proper sanitation practices.
2. Unprofessional Conduct: Some comments mentioned unprofessional behavior, such as employees smelling like weed or the owner being absent most of the time. This can negatively impact the overall customer experience and reputation of the salon.
3. Inconsistent Quality: Several comments mentioned issues with the quality of the nail services. Complaints ranged from nails popping off within a week to poorly painted nails. Inconsistent quality can be a significant drawback for customers who expect long-lasting and well-done nails.
4. Lack of Customer Service: A customer witnessed a nail technician getting yelled at by the manager for cleaning the foot bath after a client left. This suggests a lack of consideration for both the employees and the clients' well-being. Poor customer service can deter customers from returning to the salon.
Overall, based on the comments provided, Eb Nails place has a few significant weaknesses that outweigh its strengths. The hygiene and sanitation concerns, unprofessional conduct, and inconsistent quality may result in a negative customer experience and impact the reputation of the salon. It is essential for the salon's management to address these issues in order to improve and attract more satisfied customers.
Best TL Reviews
I came in and got serviced a few months ago. Saw a nail tech get yelled at for cleaning the foot bath after her customer left. The manager was so in a hurry and told her she doesn’t need I do that because it’s about the clients hurrying up. After I finished my pedicure and paid I went into the wrong door to use to bathroom and saw they were reusing files and items that needed to be disposed after each client. The sink was brown and filthy ???????? I wouldn’t recommend. Cute nails but not worth my health!!!!
Nails popping off the first week, spent $80 when it was really a $60 set. Some Puerto Rican Lady did them….Don’t Go To Her she’s clearly trash. She didn’t even know how to do ombré ????…. The owner is barely there and she’s the best one on nails. If you don’t get the owner , don’t go
I’ve worked here and gotten service here. Prices are cheap because they don’t do good work. Very unprofessional. One of the workers always smells like weed and it’s ran down. Would not recommend.
I loved the salon before with the old owner. Hope she is doing well. The new owner Mei is great been doing my nails for 3 months now and she is good.
I paid $97.00 for these and my toes to be done 2 days ago.... I'm upset because they were poorly painted(gel) globs all over and then my polish didn't even cover my whole nail... hence why it appears to have been done over a week ago .... so disappointed in Clevelands nail techs....
My nails after 4 days of them getting done!
Has poor listening skills and are unprofessional!! Don’t waste your time or money‼️
I needed my daughter and my nails done last minute, on a time crunch, and was in the area. I already have been looking for a new nail salon with good quality. I looked at their reviews and decided to give them a try. I was far from disappointed! I showed a picture off of the reviews and actually got the tech that did that exact services. I also got EXACTLY what I asked for. My daughter needed a soak off and full set. She got what she asked for and I still made it to where I needed to be Early. The prices were WAY more then I normally pay with Pedicures included. But I still THANK YOU for saving the day!
My boss from work loves and raves about this place and also raves about Ms. Mei XOXO!!!! I needed my nails badly and I wanted to go to the professionals, and stay close to Home. My daughters school is right around the corner. I finally went in. A young lady did my nails she was so sweet and was really detailed in her work. Which for me is key and what I look for in a skilled nail tech! I didn’t catch her name, but I can’t wait to go back to her! She was superb ✨????????????????
Place Pictures
Eb Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places