Quick Facts About Hawaii Nails and Spa
Hawaii Nails and Spa place has several strengths based on the comments provided by customers. One of the strengths mentioned is the quick service, which is appreciated by customers who value efficiency and convenience. Additionally, the staff is described as sweet, attentive, and welcoming, indicating that they provide good customer service. Customers also mention that the staff does a great job with their nails, both in terms of design and technique. The inclusion of extras such as masks, hot stones, scrubs, and cooling gel during manicures and pedicures is another strength that customers appreciate, as it adds an element of luxury and attention to detail to their pampering experience.
The cleanliness of the salon is also highlighted as a strength, with customers mentioning that it is clean and well-maintained. This is crucial in a nail salon setting to ensure the safety and hygiene of customers. Reasonable prices are also mentioned as a positive aspect, indicating that customers find the services offered to be good value for their money.
One weakness identified in the comments is the need for appointments. While some customers did appreciate the ability to walk in without an appointment and be accommodated, others mentioned that appointments are recommended and that walk-ins may experience longer wait times. This suggests that the salon might face challenges in managing their appointment scheduling and staffing levels to meet customer demand. Additionally, one customer mentioned that there were only three people working, which could contribute to longer wait times and potential delays in service.
Another weakness highlighted in one customer's comment is the perceived lack of organization and the salon appearing a little old. This indicates that the salon may need to invest in better organization systems and potentially update its aesthetics to create a more modern and cohesive environment.
There is also a negative comment regarding the lack of greeting and poor customer service. This suggests that there might be instances where the staff does not provide adequate attention and assistance to customers, impacting their overall experience. Customer service and communication are crucial aspects of any service-oriented business, and this comment indicates that improvements may be needed in these areas.
In conclusion, Hawaii Nails and Spa place has several strengths, including quick service, talented staff, attention to detail, cleanliness, reasonable prices, and a welcoming atmosphere. However, weaknesses are identified in the need for appointments, potential organizational issues, and instances of poor customer service. Addressing these weaknesses and building on their strengths can help Hawaii Nails and Spa place improve and provide an even better experience for their customers.
Best TL Reviews
Was a great visit and they were quick. Love the color and design I picked.
I am from Miami so this nail place was very different to me. Appointments are recommended. I tried to walk in but there was a wait as they had appointments set up and there were only 3 people working. I got my eye brows done. The lady did an amazing job. She asked and suggested accordingly. The place came off a little old not fully organized.
Didn't have an appointment but got me right in. I felt really pampered and my nails look great! Would definitely come back again and recommend to others!
Staff is very sweet and attentive. They did a great job, too. They covered everything and did so fairly quickly. Prices were reasonable. I will definitely go back.
My mom my sister my sisters fiance and my husband came and got pedicures today. The staff was very kind and we had a great experience. Will definitely be returning and recommending to others
I always am super impressed with my experience here:) Super friendly, clean and one of the best pedicures in town:)
Very welcoming staff, I got a really nice manicure and pedicure with some extras (mask, hot stones, scrub, cooling gel). I like that they paid attention to detail! They know what they’re doing.
I went in for a acrylic removal. Nobody greeted me. When somebody final asked what I needed I was told they were busy. And She just walked away. There were customers there but she did say how it would be or anything. They would be no stars if I could do that. I wouldn’t recommend this place to anybody.
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Hawaii Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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