T L Nails and Spa

+1 269-321-9534

6386 S Westnedge Ave, Portage, MI 49002 United States of America

Open Today: -

Quick Facts About T L Nails and Spa

T L Nails and Spa has received several positive comments from customers highlighting its strengths. The strengths of the salon can be summarized as follows:

1. Thorough and high-quality service: Many customers praised T L Nails and Spa for their thorough and meticulous work. They took their time and provided excellent service, ensuring the customers were satisfied with the results. This quality service contributes to their positive reputation and customer loyalty.

2. Welcoming and friendly atmosphere: Numerous comments mention the welcoming and friendly atmosphere at T L Nails and Spa. Customers felt comfortable and valued as the staff made personal connections and engaged in friendly conversations. This warm atmosphere creates a positive experience for customers, making them more likely to return in the future.

3. Honest and experienced staff: Customers appreciated the honesty and experience of the salon staff. They provided valuable advice based on years of experience, giving customers confidence in the services provided. This expertise contributes to the salon's reputation for quality and reliability.

4. Reasonably priced: Multiple comments mention that T L Nails and Spa offers reasonable pricing for their services. This affordability is appealing to customers who want high-quality nail care without breaking the bank. The combination of quality service and reasonable prices can attract a wide range of customers.

5. Appointment respect: Customers appreciate that T L Nails and Spa values appointments and respects their scheduled time. This shows professionalism and consideration for customers' busy schedules. By being punctual and honoring appointments, the salon creates a positive experience and builds trust with their clients.

6. Durability of services: Many customers praise the longevity of the nail services provided by T L Nails and Spa. The dip manicure, in particular, was mentioned as lasting for two weeks or even longer. This durability demonstrates the salon's commitment to using high-quality products and techniques, ensuring customer satisfaction and value for money.

Despite these strengths, there are also some weaknesses mentioned in the comments:

1. Run-down appearance: One customer mentioned that the salon's interior appeared run-down. This may be a turn-off for customers who value a visually appealing and modern environment. Improving the salon's appearance could enhance the overall customer experience and attract a wider clientele.

2. Busy times: One comment mentioned that the salon can become busy at times, resulting in longer wait times. While the positive comment suggests that making appointments can help with timeliness, addressing these busy periods and reducing wait times could improve the overall customer experience.

In conclusion, T L Nails and Spa has several strengths that contribute to its positive reputation. Thorough and high-quality service, a welcoming and friendly atmosphere, honest and experienced staff, reasonable pricing, appointment respect, and durable nail services all contribute to the salon's strengths. However, addressing the run-down appearance and busy times could further enhance the overall customer experience.

Best TL Reviews

First time going here, they did a really thorough job and took their time! Definitely recommend, they make you feel welcome as well and give you an honest opinion on your nails. Will be going back.

I loved this place! I have been to at least 5 salons in 6 months trying to find that one that did awesome work, reasonable priced, clean and friendly! Danny had all of these traits! He was so honest. And gave advice from years of experience. I found my go to salon and tech!

Still a great place with awesome service.

A lot of people hate this salon, but I stopped in last week because I didn't want to go to my usual place in the mall during the Christmas season. My expectations were very low, but they did a satisfactory job on my nails. Not the most beautiful salon on the inside (I'll admit it was a bit run down to put it nicely), but the staff was friendly, and I didn't have to wait at all.

This salon was very welcoming and as i was sitting down you could tell they make personal connections with their clients and the man there love to joke around aswell as get his work done and done well. A young man working there was very nice and seemed quite expirenced for his age. All in all i loved this place it nothing fancy but thats not a bad thing, their pricing qas very reasonable and allows room for a trip.

I love getting my nails done here. They seem to be very busy at times, so calling in advance or making an appointment really helps with timeliness. They respect appointments. The quality of this place is amazing. They do my nails so well, I get the dip every time. But last perfectly for 2 weeks, and could go longer if you want, but i get bored of my color after a while.

Lisa does my nails and I love them! She takes her time and makes you feel important! Always super friendly. I love that the shop is small. Much better than any around the area. It is quiet and relaxing. They do great work. Tianna has a awesome personality also! ????

My wife loved it here! She said everyone was super friendly and they did great work!

They did an awesome job with my gel mani/pedi and are all so nice! Thank you so much, I’ll definitely be back!!!