Quick Facts About Lee's Beauty Supply Inc
Lee's Beauty Supply Inc has several strengths that contribute to its success. One of the main strengths is the store's wide variety of products. Customers appreciate the large selection of hair care and beauty products available, as mentioned in multiple comments. This variety allows customers to find exactly what they need in one place, saving them time and effort.
Another strength is the store's size. Customers appreciate the spacious layout of the store, as it provides a comfortable and enjoyable shopping experience. They mention the store being huge and having a lot of selections. The availability of free parking is also highlighted in one of the comments, indicating convenience for customers.
The staff at Lee's Beauty Supply Inc is praised for their friendly and helpful nature. Customers describe them as welcoming and mentioned receiving assistance from them. This positive customer service experience is a significant strength, as it creates a pleasant shopping environment and encourages customers to return.
Additionally, the store is commended for its proximity to a major intersection. This prime location enhances the accessibility of Lee's Beauty Supply Inc, attracting more customers and increasing foot traffic. The requirement of face masks for both customers and employees is also mentioned, indicating the store's adherence to safety protocols during the pandemic. This demonstrates a commitment to the well-being of both customers and staff members.
On the other hand, there are a few weaknesses that could be addressed by Lee's Beauty Supply Inc to further improve the business. One comment mentioned that the customer did not receive help with the wigs, despite the great selection. This indicates a possible area where the store could improve their customer service. Training staff members to be more attentive to customers in need of assistance, especially in specific sections like the wig department, could enhance the overall shopping experience.
Another weakness highlighted in one of the comments is the lack of representation of Black-owned beauty supply stores. The customer expresses their desire for more Black-owned establishments, given the significant amount of money spent by African-Americans on hair products. This comment presents an opportunity for Lee's Beauty Supply Inc to address this concern, either by collaborating with or promoting Black-owned businesses in the area to provide a more diverse range of products.
In conclusion, Lee's Beauty Supply Inc has numerous strengths that contribute to its positive reputation, including a wide variety of products, a spacious store layout, friendly staff, and a convenient location. However, there are a few weaknesses, such as the need for improved assistance in specific sections and the lack of representation of Black-owned beauty supply stores, that could be addressed to further enhance the customer experience and promote inclusivity in the industry. Overall, Lee's Beauty Supply Inc appears to be a popular and well-regarded store with the potential for further growth and improvement.
Best TL Reviews
I love this store specially Wigs section variety styles and the manager. SHE IS VERY LOVELY SMILE WOMEN & Always they have New WIGS every week.
Very easy shopping. ???? THANK YOU!
First time visiting. This place is HUGE! Wide variety of hair, hair products and more. Staff was very friendly and helpful. Prices were very good.
Great selection but didn't get help with the Wigs
Amazing store has a big selection of beauty supplies.
Best beauty supply store in Pontiac. They even have a large clothing section.
Big beauty supply store a lot of selections they even have clothes leggings..... And OMG they have all the fidget and giant pop it toys there for sale obviously, that my daughter loves and are usually very hard to find!!!!
Full service local hair care store. Located at a major intersection. Lots of free parking available on site. Face masks required for all customers and employees. Sales on a number of products available.
Why is it we African-Americans give beauty supply stores( owned by Asians) 95% of their business and they watch us like a Hawk. We need to open Black Owned beauty supply stores since we spend the most money on our beautiful hair styles. I'm just saying
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