Quick Facts About Heavenly Nails Salon
Heavenly Nails Salon, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Excellent customer service: Many customers praised the staff for their kindness, attentiveness, and willingness to go above and beyond to ensure satisfaction. The receptionist was able to accommodate last-minute appointments, showing flexibility and responsiveness.
2. Talented nail technicians: Several customers mentioned the skill and talent of the nail technicians. One customer specifically mentioned the hand-drawn details, showcasing the level of artistry present at Heavenly Nails.
3. Accessible and accommodative for handicapped individuals: One customer with a handicap praised the salon for its responsiveness and accommodation, making their experience simple and easy.
4. Pleasant environment: Customers appreciated the ambiance of the salon, describing it as pretty and attractive. The positive environment provided good vibes and a comfortable experience.
5. Reasonable pricing: Some customers found the pricing to be fair and reasonable for the services provided.
Weaknesses:
1. Inconsistent quality and service: Multiple customers mentioned inconsistencies in the quality of work and service. This included issues with slow service, inconsistency in the finished results, and noticeable differences in treatment between different nail technicians.
2. Subpar pedicure experience: One customer experienced disappointment with their pedicure, specifically citing a lazy paint job and the need for a fix. Another customer mentioned a rushed pedicure experience compared to their friend who received better treatment.
3. Staffing issues: One long-time customer mentioned staffing issues, which resulted in not being able to see their regular nail technician. This inconsistency in personnel led to concerns about the consistency of work quality.
4. Nail quality and professionalism: A customer expressed dissatisfaction with the appearance of the nails, noting that they looked cheap and unprofessional despite the pleasant design. The customer felt they could have obtained better quality at a lower price from a different source.
5. Poor nail application and hygiene: One customer had a negative experience with the application of gel nails, with streakiness, unevenness, and bubbling being prominent issues. The salon's cleanliness was also called into question, with mention of an unpleasant smell and towels in poor condition.
In summary, Heavenly Nails Salon has strengths in terms of customer service, talented nail technicians, accessibility, pleasant environment, and reasonable pricing. However, weaknesses in consistency, pedicure experiences, staffing, nail quality, and application/hygiene indicate areas that need improvement in order to provide a consistently satisfying experience for all customers.
Best TL Reviews
I went in with my friend to get our nails done for her wedding and we had a wonderful experience! Everyone was so nice and went above and beyond to make sure my design was exactly what I wanted. The gal who did the tiny, hand-drawn details is so talented! I couldn't have been happier with the results and I will definitely be back :)
I came into Heavenly nails today and was thankful that the receptionist was able to squeeze me in for a last-minute appointments. I got an acrylic full set done on my hands that I loved and the nail technician was very kind.
I also got my toes done for a shellac pedicure but I was disappointed once I got home and realized the paint job was very lazy. The nail tech was very nice but seemed to not paint my whole nail (pictures attached). I even pointed out how my big toe was completely painted but he claimed it was my cuticle (compare left to right) . For some reason this was specifically an issue on my right foot and not on my left. Since I paid so much and made sure to tip, I was upset once I got home and saw this. I will call in the morning to see if I can get it fixed but I feel like a simple white gel pedicure should not be messed up like this.
I am typically not a picky person and try to be as understanding as possible but I hope that Heavenly nails is able to fix the pedicure.
I have been going here for years to get my nails done. Recently, they have had some staffing issues I’m assuming and so I cannot get my regular nail person. Now I understand that from time to time we need to try new people but in addition to the slow service I have found that there is consistency issues in the work. I’m just a little disappointed that I might have to shop around for a new place. Hopefully they get staffed up soon.
Heavenly nails had a very pretty interior and environment. I got good vibes and my nails look great. The design looks pretty and simple. The nails itself did however look a bit cheap and not very professional, it looks like nails I could’ve got for $5 on shein. The finished result was not worth $53. I could’ve saved over 40 dollars if I had just ordered a duplicate on a cheaper website.
I totally recommend heavenly nails to everyone for this area, the team is super attentive & has awesome customer service!
My mother in law is handicap, this is something that I typically have to plan for however the team was responsive & so accommodating. They truly made our experience simple, easy & the quality of service is always perfect.
Thank you for all of your help!
Going to leave an honest review. The lady I had did a great job on my nails. They look just like the picture I showed BUT she did not push my cuticles back and it looks like I have had these nails for almost over a week. They look grown out. Three of my nails are noticeably crooked and I just want to take them off because they look very embarrassing.
I went with my friend to get pedicures here, and we had two very different experiences. For me, I got a new lady that really didn’t seem to be happy to be there. I got a two minute massage (if that) on each foot, and she rushed to get me to a drying counter (no one was even waiting). My friend got treated very well. She got a nice five minute (at least) massage on each foot, her nails perfectly painted, and she left feeling very pleased. We literally paid for the same packages (basic pedicure), she just had a more experienced lady. I was disappointed. She and I have a usual place that we go to that I think we will stay with, but if there is a next time because we want a Sunday pedicure, I’ll make sure to ask for someone other than the unhappy new lady I got.
I decided to go to Heavenly Nails in search of a new nail salon. Well... I definitely won't be coming back. The nail tech did a terrible job on my nails. They were super streaky even after 2 coats. The application was uneven and bubbled as well. I had gel on my skin and parts of my nails weren't even covered in the gel. The salon had an interesting smell and the towels were in desperate need of replacement. I came home and filed my own nails just to get then to the shape I wanted. I also had to peel gel off the sides and tops of my skin. Highly suggest you go elsewhere.
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Heavenly Nails Salon Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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