Quick Facts About A-1 Cut
A-1 Cut place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Great Haircuts: Multiple comments mention that the haircuts at A-1 Cut place are excellent. Customers are satisfied with their haircuts and recommend the place to others.
2. Polite and Friendly: The staff is commended for their polite and friendly demeanor. This creates a welcoming and positive atmosphere for customers.
3. Affordable Prices: A-1 Cut place is praised for its excellent prices. Customers find the prices reasonable and fair, especially for their children's haircuts.
4. Good with Children: There is a positive mention about the owner's approach with children. This indicates that the staff is accommodating and patient with younger customers.
5. Loyalty Program: A-1 Cut place offers a loyalty program where customers receive a card that is signed during each visit. After a certain number of visits, customers are rewarded with a free haircut.
Weaknesses:
1. Rude Behavior: One customer reports a negative experience where they were yelled at upon entering the establishment. This indicates poor customer service and lack of professionalism, which can have a negative impact on the reputation of A-1 Cut place.
2. Appointment-Only Policy: Several customers express their frustration with the owner's decision to only accept customers by appointment. This limits the accessibility for walk-in customers, who are considered the bread and butter of haircut businesses. Customers feel marginalized and believe this decision may lead to the owner going out of business.
3. Lack of Staffing: The owner stated that the appointment-only policy was due to a staffing issue. However, the problem persists even after a year, which suggests a failure to address and resolve the issue in a timely manner.
4. Failure to Honor Pre-COVID Promotions: One customer mentions that they had a fully stamped free haircut card issued prior to COVID, but were unable to use it. This indicates a lack of customer value and satisfaction, as promotions and loyalty programs should be upheld even during challenging times.
5. Inappropriate Comment: The last comment is unrelated to the quality of the haircuts or the customer service but includes inappropriate content. This comment should be disregarded as it does not provide any meaningful feedback about the strengths or weaknesses of A-1 Cut place.
In conclusion, A-1 Cut place has strengths in providing great haircuts, being polite and friendly, offering affordable prices, being good with children, and having a loyalty program. However, weaknesses exist in terms of rude behavior towards customers, adopting an appointment-only policy that marginalizes walk-in customers, a lack of staffing, failure to honor pre-COVID promotions, and inappropriate comments. These weaknesses, if not addressed, may have a negative impact on the success and reputation of A-1 Cut place.
Best TL Reviews
This is the place for great haircut. They're quick, so polite and have excellent prices! This is the only place my family gets their hair cut. Definitely should give them a try!
Sam is well respectful business owner. She cut hear very good. I have been her regular since covid 19 started. She do everything by herself.
Been to this establishment before without any problems. But today I walked in to see if she had any openings for a simple haircut. But for some reason as I stepped in she yelled at me said she was busy.
That was just flat out extremely rude. I will not ever come back to your establishment ever again. If you want people to call and make appointments then answer your phone.
I've been going to this place for many years to get my haircuts, the prior owner had a great relationship with just about everyone. The new owner who has been there for several years, I always had a good experience. The new owner has the right to destroy their own business if they want too. When COVID hit it was understandable haircut places had a huge problems opening because of the restrictions by the government. The new owner to restart business was only seeing people on an appointment basis, during COVID. Once all the COVID restrictions had been lifted the owner still kept appointments only, this was puzzling however I thought maybe there's an underlying issue I didn't know about. The owner told me it was a staffing issue, ok well I thought ok she'll get it taken care of, after more than a year she was still only accepting appointments only. I went in several times as a walk-in each time being told I must make an appointment. Business facts for haircut places, your bread and butter for financial reasons are the walk-in customers, appointments are for haircuts/styling that take very long time such as dye jobs, extensions, highlights etc. In the set times for these appointments you take walk-ins, then when its time you go back to your appointment you pause with your walk-ins and finish the appointment. Then go back to the walk-in's, until the next appointment and repeat the process. The logic of every customer is an appointment means there is no focus on walk-in customers, again walk-in customers are the bread and butter for any haircut business. I walked in today and simply asked are you still only taking appointments, the owner said yes you have to make and appointment. Well I had a free haircut card she issued and it was fully stamped prior to COVID and I couldn't use it, so I ripped it up and placed it on her counter and stated I will never come back. Like I said she can make the decisions, she is the owner. However as a very longtime customer I made the decision to not give my business $$$ to a business who marginalizes us walk-in customers. I wish her good luck however she will go out of business. (just my opinion)
Friendly and fast. Only place my husband go to.
She does wonderful hair cuts, and has such a wonderful approach with children. Thank you so very much!
Ladies are always very nice and talkative. The prices for my son's haircuts are $10 so fair pricing. And they give you a card that they sign every time that you go and eventually you get a free haircut :).
I went from a Virgin to a total Chad, all with the styling from Sam. Now I cant get rid of these new female stalkers, and currently residing in my bunker, waiting for my inevitable doom as they-- oh no... they manage to break the door open.
A-1 Cut Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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