Quick Facts About Exotic Nails
Exotic Nails has received a mix of positive and negative comments from customers. Through analyzing the comments, we can identify the strengths and weaknesses of the salon.
One of the biggest strengths of Exotic Nails is the skill and professionalism of their nail technicians. Andy and Eagle receive high praise for their work. Andy, known as the "GOAT," is described as quiet and focused, providing a calming atmosphere for customers. Eagle is called a "BEAST" on pedicures and is known for getting the job done right without any mistakes. The positive experiences with these technicians highlight their expertise and ability to provide quality service.
The cleanliness of the salon is another strength mentioned by customers. The environment is described as clean, and the staff is efficient in keeping the salon tidy. This is an important factor for customers when choosing a nail salon as cleanliness and hygiene are crucial for a safe and pleasant experience.
The efficient and attentive service is also mentioned as a positive aspect of Exotic Nails. Despite having a small staff, the salon manages to handle multiple clients, ensuring that each customer is taken care of. This efficiency is appreciated by customers who want a smooth and timely experience.
The price point of Exotic Nails is mentioned as being moderate, which can be seen as both a strength and a weakness. Some customers find the prices reasonable for the quality of service provided, considering it a good value for their money. However, other customers express disappointment with the pricing, feeling that they were overcharged or misled about the costs. This inconsistency in pricing can lead to confusion and dissatisfaction among customers.
The renovations and upgrades mentioned in one of the comments show that Exotic Nails is making efforts to improve its facilities. The new location and upgraded salon chairs and tech booths are seen as positive changes that contribute to a nicer and more upscale salon atmosphere. These updates can attract more customers and enhance their overall experience.
One weakness mentioned by a customer is the issue of nail lifting and poor durability. The customer had her nails done with gel polish, but they started lifting after a few days and eventually came off. When she asked for a fix, she was told she would have to pay for it. This highlights a weakness in the durability and longevity of the nail services provided by Exotic Nails.
Another weakness mentioned is the level of customer service and communication. Some customers complain about rude employees, which they attribute to cultural differences and language barriers. Clear and friendly communication is essential in a service-based business, and any issues in this area can lead to customer dissatisfaction.
Limited options for regular polish and the lack of design options on regular polish are mentioned as drawbacks by one customer. This indicates a limitation in the variety and choices available for customers who prefer regular polish over gel. It is important for a salon to cater to the preferences of all customers and offer a wide range of options.
In conclusion, despite receiving positive comments regarding the skill and professionalism of certain technicians, the cleanliness of the salon, and the efficiency of the staff, Exotic Nails also has areas that need improvement. These include consistent pricing, durability of their nail services, communication with customers, and offering a wider range of options. By addressing these weaknesses, Exotic Nails can further enhance their strengths and provide a better overall experience for their customers.
Best TL Reviews
Andy is the GOAT!! He’s been my nail tech for over 1 year and he NEVER disappointed me. He’s very quiet yet focused on his work, professional, and provides a calming atmosphere. Eagle is a BEAST on the pedicures and always get me right with no errors. Kim (Eagle wife) perfects my eyebrows every trip. Exotic Nails is a once a month stop for me for self care. I don’t have any issues with breakage or lifting of my nails whatsoever. 5/5 stars ✨ for my Exotic team.
$60 for a FILL IN on “solar” nails and gel polish (when she used acrylic) when I was told $35 plus $5 for a nail repair and $10 for the toenails to be painted. They got such an attitude when I asked to fix I just let it go... Judge for yourself. This is absolute garbage... not worth $40... I’ve been here before and it wasn’t that bad There is one guy who is good there but he wasn’t in when I got there... everyone else just rushes through... but I did have to ask them to redo the French tip the first time I went because it was sloppy on ends... the only reason i went today was bc they were the only place open on Sunday. My usual place is closed for renovations and I’ll be so glad when they are open again bc this is just sad. Never again.
Small staff. Quiet, quaint & very efficient. My nail tech was attentive & proficient. Environment was clean. Several clients visited during my stay. Moderate price point for services offered. First time coming here as my primary nail tech was unavailable. This may become my Plan B nail salon. However, they are good enough for Plan A.
Update: August 2022
New location...the suite next door. Same staff. Different services. New price point. Still under renovation. Salon chairs upgraded. Tech booths upgraded. Once completed should be a nicer salon.
Update: November 2022
Reno done. Very spacious. More than enough salon chairs & stations. Bright, clean, modern interior. Upscale ambiance. Same pleasant staff. Staff are accommodating and work diligently. Used to be my Plan B salon is currently my Plan A.
I went to get a full set with gel polish and it was gorgeous for about 3-4 days, but my nails started lifting. By the week and a half mark I had four nails to come off. I asked if they'd fix it & the young lady I spoke to said I'd have to pay for them to fix it. This was a 70$ set with a tip. I won't be going back.
I have been in Evans area for 6 years and tried every nail salon in the area found this to be the best place for nail art, regular dip and gel nails. Andy is my go to for dip and nail art as I was recommended a year ago by a coworker. His skill is the best I have ever found. Others have complained about rude employees but misunderstand cultural differences and language barriers. I personally do not go for conversation but quality skill and consistency and this is lacking at many other salons.
This is my first time going here, and I received a pedicure. They placed plastic lining into the bowl before putting the water in. They provide you with a list of pedicures where you can choose from basic, spa, deluxe spa, etc. The price point is based on the pedicure you receive. Also, they provide you with three books to choose for your color, including gel color. Overall, I enjoyed my experience.
The first couple of times with Andy were ok! Then I let someone else do them and it wasn’t as great. I also wanted designs on 2 nails for my bachelorette party and he said they don’t do designs on regular polish only gel….that’s non sense. REGULAR was used way before gel so why not!!? They also have limited colors of regular polish. The regular polish they do have is cheap…
Very nice atmosphere and personnel. After I arrived, they got very busy with several new customers walking in. My technician didn't rush through my pedicure so she could get to the next customer. She took her time. A different technician did my manicure and I feel she rushed a little more than I'd have liked. I went for the spa pedicure, so I spent more than I planned to, but it was an overall enjoyable experience. I'll definitely go there again.
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Exotic Nails Info
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Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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