Miky's Beauty & Wigs

+1 678-489-5307

939 Glynn St N A, Fayetteville, GA 30214 United States of America

Open Today: -

Quick Facts About Miky's Beauty & Wigs

Miky's Beauty & Wigs place has a mixed reputation based on the comments provided. It is important to consider both the positive and negative aspects to get a comprehensive understanding of the strengths and weaknesses of the business.

One of the strengths mentioned by a customer is the wide variety of products available at the store. The store is described as huge with plenty of stock, which is a positive attribute for customers who are looking for specific beauty and hair products. Additionally, the customer appreciated finding the perfect color match for their hair and expressed a willingness to return to the store.

Another strength mentioned is good customer service. One customer specifically stated that the store has good customer service, indicating that the staff is helpful and attentive to the needs of their customers.

However, there are several weaknesses mentioned in the comments that must be addressed. One concerning issue is the pricing discrepancies and the alleged intentional overcharging. A customer mentioned that they bought hairpacks with different prices but were charged the higher price for all of them, suggesting a potential lack of attention to detail or dishonesty. Another customer also mentioned that prices were marked incorrectly and there were arguments about it with the staff. These incidents reflect poorly on the store's integrity and customer relations.

Another significant weakness is the complaint about outdated products being sold. This creates potential health and safety risks for customers, as expired beauty products may not be as effective or could potentially cause harm. Furthermore, the confrontation between a customer and the older lady who claimed to be the manager highlights rude and unprofessional behavior on the part of the staff. This incident, combined with the alleged presence of bugs on the hair products, raises concerns about the store's cleanliness and professionalism.

Another weakness that stands out is the negative experiences related to returns and exchanges. One customer mentioned that they were treated rudely by an older Asian woman when attempting to exchange a defective item. The customer felt that their long-standing support for the business was not rewarded with respect and good service. This incident reflects a lack of appreciation for loyal customers and suggests a decline in customer service as the business gets busier.

Lastly, several comments mentioned the high prices of the products at Miky's Beauty & Wigs place. While the wide variety of products is seen as a strength, it may also contribute to higher prices that some customers find off-putting. The mention of spending over $100 in one visit also suggests that the prices may be inflated compared to other options.

In conclusion, Miky's Beauty & Wigs place has strengths such as a wide variety of products and good customer service. However, it also has significant weaknesses, including pricing discrepancies, outdated products, unprofessional behavior, and high prices. These weaknesses reflect poorly on the business and undermine the overall customer experience. Improvements in pricing accuracy, customer service, and quality control are necessary for the business to thrive. Additionally, addressing concerns about cleanliness and the presence of bugs is crucial to ensure the health and safety of customers.

Best TL Reviews

First time here. Recommended by my stylist because I was having a tough time finding gray pre-stretched hair for my updo and bun. Found the perfect color match to my own hair. The store is huge and has plenty of stock and I'll be going back.

Check your receipt, I purchased 5 packs of crochet hair, 4 were $5.99 and 1 was a different color @6.99. they opted to ring up all 5 at @6.99 when they are clearly marked 5.99 on the pack. I have a 9 am appt. tomorrow And can't take them back. I will make sure I buy my hair early from the African American owned shop in Stockbridge. I am sure it was on purpose as I have had to point out prices before.

BEWARE OF OUT DATED PRDUCTS SOLD AT THIS BEAUTY SUPPLY!!! I went in to purchase a relaxer and discovered their products were out dated. When I asked the older lady about the date she was very rude and pointed her finger in my face as she responded to my question about whether the numbers at the bottom were the expired date. She replied pointing her finger at me "I do not know!" When I begain to complain about how rude she was towards me with her response she said "You makin me sick to look at you, get out of here!" I asked for the manager and she said very rudely "I am the manager!" There was no reason for her rudness. Apparently, she knew the product was out dated and still placed it on her shelf to be sold. She was embarrassed and didn't expect a customer to pay attention to this detail so she tried to retaliate against me with her rude behavior. Also, I discovered that bugs were crawling on some of the hair. I couldn't get a picture of this because she continued to yell at me and asked me to leave as I was trying to get a picture of the bug crawling on the hair in the package. This place needs to be investigated and inspected. DO NOT SHOP HERE UNLESS YOU WANT YOU HAIR TO FALL OUT!

Very nice and well stocked store. Customer service is good as well.

This place is very unprofessional. I dont recommend shopping here. They up-charge prices and they are very rude. Save your money !

Super unprofessional they mark prices wrong, up-charge then argue with you about it. Shop black owned stop giving these Asians your money. Food , hair stores, gas stations they don’t respect or support us!

I’m a local hairstylist and I purchased a pair a earrings a few days ago along with over $100 worth of supplies per usual. Today I noticed the back of the earrings don’t snap but of course I didn’t realize it until I went to put them on this morning. However, I brought them back in today to exchange and the Asian woman(older woman with bob cut) behind the counter rudely says she needs my receipt. However I told her there return policy written directly in front of the register states I can exchange. It DOES NOT say I need a receipt to exchange. Also, just so you gain more of an understanding they all know me in there including her. I come there several times in one week spending $100’s of dollars and I also would send my clients there. It’s unfortunate because I used to like this store because I felt like they weren’t rude like most. But with time and the busier they get that one woman in particular gets more rude. This isn’t the 1st time but it’s definitely the last! Most often it’s not what you say but they way you say it. You must have respect for ppl and customers who support your business. I won’t shop there anymore!

this is a beauty supply that me and my mom have been going to for YEARS. they have a wide variety of things and they get the job done. it is quite pricey and we are quick to spend over 100 dollars in here but it’s very nice and i love it.