Diva's Hair and Nails

+1 520-705-5124

Open Today: -

Quick Facts About Diva's Hair and Nails

Strengths of Diva's Hair and Nails:

1. Speedy service: Despite being super busy, Diva's Hair and Nails provides fast service. This is appreciated by customers who are looking to get their nails done quickly and efficiently.

2. Attention to detail: Many customers have praised the nail salon for its attention to detail. They are able to shape nails well, providing customers with nails that look great.

3. Customer service: Diva's Hair and Nails is known for its great customer service. Customers feel pampered and beautiful when they leave the salon. The staff is friendly and professional, creating a welcoming environment for customers.

4. Selection of colors and designs: The salon has a great selection of colors and designs for customers to choose from. This allows for customization and personalization, ensuring that customers can get the exact look they desire.

5. Willingness to correct mistakes: When customers have been dissatisfied with their nails, the owner of Diva's Hair and Nails has been willing to redo them for no charge. This shows a commitment to customer satisfaction and a willingness to make things right.

Weaknesses of Diva's Hair and Nails:

1. Inconsistent nail technicians: Some customers have had experiences where the nail technicians did not meet their expectations. This inconsistency in quality can be frustrating and lead to unsatisfactory results.

2. Language barrier: There have been instances where customers have had difficulty communicating with the nail technicians due to language barriers. This can lead to misunderstandings and result in nails that do not meet the customer's expectations.

3. Pricing concerns: Some customers have expressed dissatisfaction with the pricing at Diva's Hair and Nails. They feel that the services provided do not justify the cost, especially when compared to other nail salons in the area.

4. Durability of nails: A few customers have reported that their nails started popping off within a few days of getting them done. This raises concerns about the quality and durability of the nails, as customers expect them to last longer.

5. Lack of expertise in certain techniques: There have been instances where customers have requested specific nail techniques or styles, but the nail technicians at Diva's Hair and Nails were unable to fulfill those requests. This can be frustrating for customers who have a specific vision for their nails.

In conclusion, Diva's Hair and Nails has strengths in terms of speedy service, attention to detail, customer service, selection of colors and designs, and willingness to correct mistakes. However, there are weaknesses related to inconsistent nail technicians, language barriers, pricing concerns, durability of nails, and a lack of expertise in certain techniques. It is important for potential customers to consider these strengths and weaknesses when deciding whether to visit Diva's Hair and Nails.

Best TL Reviews

Went in for a full set. The lady couldn’t do the same color I wanted from a picture I showed but she did a great job on the shape of the nails. I do love the color and chrome, speedy service even though they were super busy. Definitely going back when I need a refill

Hands down the best nail salon in Casa Grande. They pay attention to detail and provide a great customer service. I have been going for 3 years and I always leave feeling beautiful and pampered.

This is my second time coming here and it was big mistake. Not only did they do an ugly job on my nails the first time, but this second chance that I gave them, they did a half ass job and charged me 50 dollars. I've done this same exact thing before at a different nail salon and it was only 30 bucks. And at least there, I had left satisfied. My nails are not even. There is dip powder all overall my hands. I only gave 2 stars cause they were at least kind of nice. But when she told me 50 dollars, I was shocked. Not worth the money at all. Very unsatisfied. I won't come back anymore.

Has a great selection of colors and designs, usually very busy, if possible make an appointment to help with the wait! Very professional and friendly!

I had set an appt. for July 4 for a full set for myself and my daughter. It was a mom/daughter date for my birthday that day. My daughter wanted coffin nails and told the tech what color and style she wanted which was matte blue. Nothing fancy, nothing extra but the tech had insisted she get a different color that the matte wouldn’t look good. In the process of prepping my daughter’s nails the tech nicked her finger a couple times. My daughter said “ouch” and the tech said “shhhhh.” Then when the tech was adding the color she didn’t do a matte, she did a blue with sparkle and glitter. Nothing close to what my daughter asked for. Additionally, she had really thick nails with glue all over her cuticles. My daughter was disappointed and after all that, they started popping off within 2 days.

I had gotten a full set and wanted a colored tip with a clear back. I don’t speak nail tech language, but to add to the difficulty of expressing my request, my nail tech did not understand English. I simply wanted the back portion of my nail to be clear and not pink as they are when you do pink and whites. I wanted a clear back and a colored tip. While the tech was in the process of doing my nails I wanted to confirm she was not going to apply the pink and the owner stood up and came over and was telling me that because I asked for clear, that changed my whole process, it would look stupid and I can’t get it done the way I had wanted. Well, this was my birthday, I am spending my hard earned money so I think it’s up to me how I want my nails to look. After that, the nail tech continued doing my nails and applied way too much acrylic. They were way too thick and did not look natural or even normal. I asked her to thin them out and she did but then made them so thin she put a hole through a nail and had to add additional product to build it back up then filed it down again. It was a long process and in the end my nails looks embarrassing, thick and not professional looking at all. I dropped well over $200 that day and felt like it was a total waste of money. I drove up from Tucson to keep this appointment. It was a waste of money, waste of time and within 3 days my first nail popped off. I’m disappointed that I spent so much money and they don’t even care about customer satisfaction.

I’m extremely happy with my nails needed to get them done for my wedding and I am glad I chose them! Thanks Brian!

I was upset with how my nails turned out and the owner offered to redo them for me for no charge. He did them exactly how I wanted and I left very happy. I have been going there for a while and even when I thought I was disappointed with the quality of my nails they made sure that I was satisfied with the outcome. Highly highly recommend!

I went in as a walk in and they took me right away even tho it seemed a bit busy. Everyone was super nice! My nails came out amazing and I’m super happy with them. I will definitely be returning!