Quick Facts About Mario's barber shop
Mario's barber shop has several strengths that contribute to its positive reputation and customer satisfaction. One of the key strengths is Mario's exceptional skills with children, especially those with sensory sensitivities. The comment states that Mario has a way with kids, earning the trust of their son to only have his hair cut by him. This indicates that Mario is patient, understanding, and able to create a comfortable environment for children, making his shop ideal for families with young kids.
Another strength highlighted in the comments is the quality of the haircuts provided by both Mario and Carlos. Customers consistently mention that they receive amazing cuts from these barbers. One customer even mentions how Carlos was able to understand and execute the specific cut the customer had been trying to explain to other barbers. These positive experiences indicate that the barbers at Mario's have the necessary skill and expertise to meet and exceed customer expectations.
Furthermore, customers appreciate the cleanliness and friendly atmosphere of Mario's barber shop. The comments mention that the establishment is clean, and one customer specifically mentions that Carlos provided a great service and lined them up well. These positive experiences highlight the attention to cleanliness and the friendly demeanor of the staff. These factors contribute to a pleasant experience for customers and create a welcoming environment.
Additionally, the long-standing loyalty of some customers further indicates the strengths of the barber shop. One comment states that they have been coming to Mario's for five years and plan to continue. This customer loyalty suggests that Mario's consistently delivers high-quality service and meets the needs of customers, creating a strong customer base.
However, there are also some weaknesses that need to be addressed in order to improve the overall customer experience at Mario's barber shop. One significant weakness mentioned in the comments is the inconsistency of the shop's operating hours. One customer complains about the shop being closed despite their advertised opening at 8 am. This inconsistency can lead to frustration and inconvenience for customers who make the effort to visit the shop based on the stated opening hours. In order to address this weakness, it is crucial for Mario's barber shop to update and adhere to accurate opening hours, ensuring that customers can rely on the shop's availability.
Another weakness is the fact that the shop has closed early on multiple occasions. One customer expresses disappointment and frustration due to this issue, indicating that this has led to them seeking services elsewhere. This weakness negatively affects the shop's reputation and customer loyalty. To overcome this weakness, it is important for Mario's barber shop to effectively communicate any early closures to their customers and provide alternative solutions, such as rescheduling appointments or offering discounts for the inconvenience caused.
In conclusion, Mario's barber shop has several strengths, including exceptional skills with children, high-quality haircuts, cleanliness, and a friendly atmosphere. However, there are also weaknesses that need to be addressed, such as inconsistent operating hours and early closures. By addressing these weaknesses, Mario's can further improve the customer experience and maintain its positive reputation in the community.
Best TL Reviews
Mario does amazing with our son's hair. He has sensory sensitivities, so a hair cut usually ends up a hot mess with anyone else. Mario has a way with kids that has granted him our son's trust for his hair to be cut only by him.
Constantly closed early. I drive all the way out from east mesa to get my hair cut here. Or I mean I used to. Came out too many times to find a closed shop. HOURS ARE NOT ACCURATE or dependable. never coming out here again. Playing around with your store hours with gas prices as high as they are.
Friendly, Clean establishment. Carlos lined me up ! . I'll be back
I’ve been coming to Mario’s barber shop for about 5 years. Will continue to go for many more
Gotten plenty cuts from Mario & Carlos. Both really good. Carlos literally gave me the perfect cut I been trying to explain to barbers who don't listen. Carlos asked questions and had the aesthetic vision to pull through. Highly recommend this place. Best cuts for the price!
Says they open at 8 am to 5 pm Monday thro Friday. I'm here and it's 8:10 and it's closed. If you don't open at 8 don't put your business opening hours at 8 smh
She was excellent. Little short but very nice cut for me And my husband.
Mario’s is absolutely the best barber in Arizona. Great family, great staff, great service!
Mario's barber shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places