Quick Facts About Solo Nails
Solo Nails place, based on the comments provided, has both strengths and weaknesses. In order to thoroughly understand the strengths and weaknesses of the establishment, it is important to analyze each comment individually and identify recurring themes.
Starting with the strengths, multiple comments highlight the positive customer service experience at Solo Nails. Commenters mention that Joe and his co-workers are welcoming, friendly, and great with customer service. They make customers feel happy and comfortable during their visit to the salon. Additionally, the quality of the nails is repeatedly praised. Customers mention that their nails last a long time and are well done. Some even mention that they have been going to Solo Nails for many years, indicating a level of reliability and satisfaction with the services provided.
Another strength is the lack of appointment requirement. Commenters appreciate that Solo Nails operates on a first-come, first-served basis. This allows for flexibility and convenience for customers who may not have the ability to schedule appointments in advance. Additionally, some comments mention that the prices at Solo Nails are reasonable, which can be perceived as a strength for those seeking affordable nail services.
Moving on to the weaknesses, one recurring theme is the issue of long wait times. Multiple comments mention that the wait at Solo Nails can be long, ranging from 30 minutes to 2 hours. This can be seen as a weakness for customers who are looking for a more efficient and time-sensitive experience. The commenters express frustration at the lack of acknowledgement or prioritization when they arrive at the salon, leading to longer waiting periods. Additionally, the comment about the gel manicure being rushed and sloppy indicates a lack of attention to detail and overall poor service quality. This could be a significant weakness for customers who value a well-done job and expect to receive good value for their payment.
Another weakness mentioned is the language barrier. A commenter notes that if you don't speak Spanish or if you are not a regular customer, you may experience longer wait times or less attention from the assistants. This can alienate potential customers who do not fit into either of these categories and may deter them from visiting the salon.
Lastly, one comment mentions issues with the longevity of the gel manicure. The commenter states that the nail polish started chipping only three days after the service was done. This suggests a lack of durability in the products used or potentially poor application techniques.
In conclusion, Solo Nails place has strengths in terms of its welcoming customer service, quality of nails, lack of appointment requirement, and reasonable prices. However, there are noticeable weaknesses such as long wait times, lack of attention to detail, potential language barrier issues, and concerns regarding the longevity of certain services. These weaknesses may impact the overall experience and satisfaction of customers visiting Solo Nails.
Best TL Reviews
The shop might be a little hard to find but just keep looking . My go to place for nails , Joe and is fellow co workers are really great with customer service. They are Alexis happy to see you and very welcoming. The process is if you want acrylic nails for does the nails and the ladies will paint the nails and do the Pedicure.
There is no appointment required , it’s a first come basis.
Wait us usually 30 to 1 hour cause his proces are popular, but the service is worth it. My nails always last and the ladies who paint/ design your nails are always so helpful and friendly. Been going to Joe for more than 4 years.
I called in to make an appointment and was told they only accept walk-ins. Okay cool. So I go in the next day, and as soon as I walked in, I greeted the room and literally was acknowledged by no one except another young lady waiting to get her nails done. So I took a seat and no one even walked up to me to ask what service I was looking for. So about an hour and a half later I wondered if they even knew I was there so I go to one of the ladies who was with a client and I told her I wanted a gel manicure done. She looked at me and said when one of the ladies opens up, she'll take me. Okay cool. I waited about 2 hours and so before I was seated in one of the nail tech's chair. Who clearly looked and had the attitude of an over worked exhausted tech. I initially wanted 2 colors but the lady was so rude I opted out and just went with 1 color. I PAY FOR THE SERVICE I expect a well done job. The service was rushed through and sloppy and effortless. I didn't even want the hand massage. I just wanted to get out of here. Not going back. The gel job messed up my nails which I was working so hard to grow. Disappointed.
Muy Malo El servicio, la manicurista me atendio a mi y a otras 3 mujeres Al tiempo, hace 3 dias me hice las uñas en gel y ya se esta Callendo El esmalte . No recomiendo Este Lugar.
Solo nail the best in bergenline ave , 30 years making my nails in solo nail I recommend it ????????
I've been going to solo for 16 years, Joe the owner does the nails. My nails NVR chip or break. Its only him doing the aryclics so the wait can be long.. He has 2 ladies doing Mani/pedis
The best nails I have ever had! Well done by Joe who I found very personable and knows what he is doing. May be a little rough on the cuticles but nails last forever, plus you can't beat the price! I travel an hour to go to Joe.... he is well worth it!!!!
Do not recommend. If you are not a regular with the assistants/ don't speak Spanish expect to wait a long time. Last time I went on a friday morning. When I walked in, there were only 3 people ahead of me yet they were all doing acrylics & pedicures. Joe is the only person that does Acrylics so I didn't expect a long line since all I wanted was a gel manicure. More women kept coming in and the assistants were doing all of their pedicures instead of taking me. Since I had already waited an hour, I kept waiting. When the lady finally took me, she complained that I had gel on from before and let my fingers rest for 15 minutes in rubbing alcohol while she did another woman's pedicure. I was fed up because I had to put about 2 hours 1/2 worth of quarters into the meter. In the end, I just left. ABSOLUTELY RIDICULOUS!! People that came in an hour after me had already left. WHAT KIND OF SERVICE IS THIS? ALSO, WHEN YOU WALK IN, NOBODY BOTHERS ASKING WHAT SERVICE YOU WANT DONE. THE FIRST TIME I WENT, I DIDN'T KNOW THE LINE WAS ONLY FOR JOE AND WAS FORCED TO WAIT TOO. GAVE THIS PLACE ENOUGH CHANCES.
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Solo Nails Info
Amenities
Health & safety
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Mask required
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 09:00 AM - 04:00 PM |
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