Charm Nail Salon

+1 704-951-8354

181 Cross Center Rd #2, Denver, NC 28037 United States of America

Open Today: -

Quick Facts About Charm Nail Salon

Charm Nail Salon has several strengths as mentioned in the comments. One of the strengths is their cleanliness. Multiple customers comment on how clean the salon is, which is important for maintaining good hygiene and ensuring a safe environment for customers. Being clean can also contribute to a sense of professionalism and trustworthiness.

Another strength is the talent and speed of the nail technicians. Customers appreciate that the technicians are skilled and can provide a fast service without compromising on quality. This is important for customers who are busy and want to get their nails done efficiently.

Charm Nail Salon is also praised for staying up to date with current trends. This shows that the business is aware of the industry and strives to provide the latest and most fashionable nail designs. This can attract customers who are interested in staying trendy and want to have unique and stylish nails.

Reasonable prices are another strength mentioned by the commenters. This implies that Charm Nail Salon offers competitive prices compared to other salons in the area. Fair pricing can attract customers who are looking for affordable options without compromising on the quality of the service.

Location is another strength mentioned indirectly. One customer mentions driving over 30 minutes to reach the salon, suggesting that Charm Nail Salon may be located in a convenient or desirable area. This can be beneficial as it indicates that the salon attracts customers from a wider geographical area.

Additionally, the commenters mention the friendly and helpful staff as a strength. It is important for customers to feel comfortable and welcomed in the salon environment. Friendly staff can enhance the overall experience and make customers more likely to return.

However, there are also weaknesses mentioned in the comments. One customer expresses disappointment with the service and management when it comes to pricing. This suggests that there may be inconsistencies in pricing and possibly hidden fees. Inconsistent pricing can lead to confusion and customer dissatisfaction.

Another weakness mentioned is poor customer service. Multiple commenters mention instances of rude behavior from staff members and a lack of understanding. This can create a negative atmosphere and discourage customers from returning. Good customer service is crucial for maintaining positive relationships with customers and ensuring their satisfaction.

Language barriers can also be a weakness. One customer mentions that the staff member who did their toes did not speak English and was rude. This can lead to miscommunication and customer dissatisfaction. It is important for salon staff to be able to effectively communicate with customers to understand their needs and provide the best service possible.

In summary, Charm Nail Salon has strengths in terms of cleanliness, talent, speed, staying up to date with trends, reasonable prices, and friendly staff. However, weaknesses include inconsistent pricing, poor customer service, and language barriers. Addressing these weaknesses can help improve the overall customer experience and attract more customers to the salon.

Best TL Reviews

I go to Charm every 2-3 weeks. I’ll also get my eyebrows waxed here too!

I have tried so many nail salons in the area and I really think Charm is the best. They’re very clean and very talented and fast . They always are up on the current trends and strive to make you happy ! I find their prices to be fair too. I drive over 30 minutes, but it it worth the trip ! Below is a pic of my manicure today. We did a nude chrome mani. Perfect relaxing shade for me :)

Try Charm ! Especially if you’re from up north and struggling to find your tribe ! The staff here knows what they’re doing !

I just got my nails done here and I am in loveeee!! i waited around 20 ish minutes to get my nails done but the lady got straight to it! she constantly made sure that i liked everything and just the environment of the place was so lovely i felt so comfortable here! would most definitely recommend ????

Ashley is absolutely amazing!!!!! My nails are always perfect!!! I show her a picture of a certain design and she does it 10000000x better. Plus she is so fun to talk too and so genuinely sweet ❤️

Took my two small daughters to get their nails done. What was suppose to be a fun girls day of pampering was completely ruined. Both of my daughters under the age of 10 received gel polish. As I checked out my total was doubled from the prices off the sheet that I was given. When I asked questions in regards to this the management became extremely rude. None of the prices are ever the same when we come & that day almost everyone when checking out asked why their service was more than usual. Not to mention they tried adding their own tip on my card without my approval. A tip amount should be something the guest decides on not just added by the salon member. Gel polish also came off in two days! Definitely will not be back!

Customer service was horrible the man that did my pedi had an attitude about me wanting to change the color. Over priced way too much! They clipped my nails didn’t even ask me what shape I wanted I’m disappointed They were rude as well weren’t understanding and caught an attitude when I asked about the price. The owner even padded me on my back saying “so sorry about that”.

Lilly and Holly are the Best!

Husband and I enjoyed our Valentine's Day ???? Mani/Pedi's

This was my first time here and I was not impressed. The lady that did my toes was extremely rude to my mom and I. I was in a mood after that. The lady that did my nails was so nice and she apologized for the lady that did my toes. I won't be back because of that. If you don't speak English that's fine but be nice.

First Nail salon I’ve been to that I actually like and could see myself going to for awhile. The people are nice and helpful when you not sure on a color to get!!