First Lady Beauty Salon

+1 773-761-9114

6405 N California Ave, Chicago, IL 60645 United States of America

Open Today: -

Quick Facts About First Lady Beauty Salon

First Lady Beauty Salon has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments and categorize them accordingly.

Strengths:

1. Excellent customer service: Many customers have praised the staff at First Lady Beauty Salon for being kind, genuine, and warm-hearted. This indicates that the salon has a strong focus on customer satisfaction and creating a pleasant experience for their clients.

2. Skilled and talented professionals: Multiple reviewers have commented on the salon's talented stylists who are able to deliver the desired results. Customers have specifically mentioned Athir, the owner, as someone who listens to their requests and delivers exceptional results. This indicates that the staff at First Lady Beauty Salon are highly skilled and capable of meeting customer expectations.

3. Wide range of services offered: First Lady Beauty Salon offers a variety of services including haircuts, hair coloring, blowouts, eyebrow threading, fades, and facials. This indicates that the salon caters to a diverse range of customer needs, allowing them to attract a larger customer base.

4. Affordable prices: Several comments mention that the salon charges $7 for a haircut, which is considered a good bargain by some customers. This indicates that First Lady Beauty Salon offers competitive and affordable pricing, which can attract price-conscious customers.

Weaknesses:

1. Inconsistent customer experiences: While some customers have had positive experiences at First Lady Beauty Salon, there are also negative comments that indicate dissatisfaction with the services provided. Complaints range from bad experiences, disrespectful behavior, and high prices. This inconsistency in customer experiences suggests a lack of consistency in service quality.

2. Pricing confusion: One customer mentioned that the salon increased their prices from $7 to $10. This indicates a lack of transparency in terms of pricing changes, which can lead to confusion and dissatisfaction among customers.

3. Poor communication and misunderstandings: One customer described a negative experience where the stylist did not follow their instructions and trimmed their beard without permission. This suggests a lack of effective communication between the stylist and the customer, leading to misunderstandings and dissatisfaction.

4. Noise levels: One customer mentioned that there are often loud conversations when the boss is absent. This indicates a lack of professionalism and a potential disruption to the salon's atmosphere, which may impact the overall customer experience.

Based on the comments provided, it can be concluded that First Lady Beauty Salon has strengths in terms of excellent customer service, skilled professionals, a wide range of services, and affordable prices. However, there are weaknesses in terms of inconsistent customer experiences, confusion over pricing, poor communication, and potential disruptions to the salon's atmosphere. Addressing these weaknesses can help the salon improve its overall customer satisfaction and reputation.

Best TL Reviews

If i can give the gentleman Athir the owner 10 stars i would i asked for a layered haircut he was exceptional he listened to what i wanted and he delivered! Ask for the owner ladies for any haircut

This Barber shop is the best. The guy who cut my hair alway did a best job. Love going their.

The worst experience ever had in my life plus disrespectful and they’re very expensive

The guy who do the haircut for me his body language was telling me please leave me a tip. That’s funny

Been going here for years with my kids! This place is absolutely a neighborhood staple. The staff is the most kind, genuine, warm-hearted and talented professionals. I always walk out feeling refreshed and looking spectacular! Great Service & Great Prices = Great Business!

I have been to this location a few times, every visit has been pleasant. The stylist are friendly, and do a great job.

Some of the services at this location includes, haircuts, hair coloring, blowouts, eyebrow threading, fades, and facials

This location charges $7.00 for a haircut, not a bad bargain in my opinion.

Don’t ever go here, they charged me 25 for something I never asked for. I asked for a line up she trimmed my beard all the way down to a 1 without asking me or anything. I told her only lineup and she started making up stuff to make herself feel better. DO NOT GO HERE - worst haircut in Chicago area.

ITS PERFECT FOR A NEARBY QUICK FRESH CUT, BUT YHE ONLY THING IS THAT THEY KINDA INCREASED TYE PRICE FROM 7 TO 10 WHICH WORKS BAEED ON THEIR RATINGS AND IN COMPETITION..

AUSHUR KNOWS HOW To GET FADES DONE .

Sheeba is good and quick. Not much wait. Sometimes lots of loud conversations when the boss is gone but not from Sheeba.

Cut $10.

Parking on street.