Angel Nails

+1 410-420-8981

11 Red Pump Rd, Bel Air, MD 21014 United States of America

Open Today: -

Quick Facts About Angel Nails

Angel Nails has a variety of strengths and weaknesses based on the comments provided by customers.

Starting with the strengths, one of the most common positive aspects mentioned by customers is the clean and friendly environment of the salon. This creates a pleasant atmosphere for customers and contributes to their overall experience. Along with the clean environment, the staff at Angel Nails is also praised for being nice and providing good customer service. This is an important factor in ensuring that customers feel valued and taken care of during their visit. Additionally, many customers appreciate the fact that the salon offers a range of services including manicures, pedicures, lashes, and brows. This variety allows customers to get multiple beauty treatments in one place, which is convenient and time-saving.

Furthermore, Angel Nails is commended for its special treatment of children. One customer mentioned that the salon has pedicure chairs specifically designed for kids and that the staff were sweet and kind towards their 4-year-old daughter. This demonstrates that the salon caters to the needs of different customers, including families with young children, and creates a welcoming environment for them.

In terms of weaknesses, there are a few complaints about the quality of services provided at Angel Nails. One customer had a terrible experience where the color they picked did not match what was being painted on their nails. They were yelled at by the nail technician and experienced poor customer service. Additionally, the customer noticed that their acrylic nails looked crooked after leaving the salon. This indicates a lack of attention to detail and skill in providing quality nail services.

Another customer expressed disappointment with their gel manicure, stating that the polish had already come off within a short period of time. This raises concerns about the durability and longevity of the nail services provided at Angel Nails.

Furthermore, there are a few comments about the dissatisfaction with nail shapes and colors. One customer mentioned that the heart shape they requested did not turn out as expected, and another customer received a different color than what they had requested. These instances highlight a lack of accuracy and attention to customer preferences.

Price is also a factor that some customers mentioned. While some customers appreciate the good prices offered at Angel Nails, others expressed disappointment with the quality of the services in relation to the amount they paid. This suggests that the price may not always reflect the value and satisfaction of the services received.

Overall, Angel Nails has strengths in terms of a clean and friendly environment, a variety of services, and special treatment of children. However, there are weaknesses related to poor customer service, lack of attention to detail, and inconsistency in meeting customer preferences and expectations. These areas for improvement need to be addressed in order to enhance the overall customer experience at Angel Nails.

Best TL Reviews

Terrible experience on 12/07/22. I have been a customer here for a long time, but took a little hiatus from getting my nails done and decided to treat myself last Wednesday. The color I picked did not match what the bald nail tech was painting on my nails, I spoke up and he yelled at me that I picked the wrong color and continued to snap at me and walk away from the nail station we were at, with the male manager just sitting right there. Then he tried to be light hearted with me when I told him I didn’t appreciate how he spoke to me. It wasn’t until the manager got involved and realized I was not playing around. So disappointed with the customer service, especially as a long time customer. I do not plan on going back. Plus I realized when I got home my acrylic nails looked crooked, can’t believe I paid $50.

“Tee” takes VERY good care of me and today was no different . I love my manicure, pedicure, lashes and brows done today by “Tee”. I even met a nice young lady who had her nails dolled up beside me. I see hers made the internet ???? Great work Angel Nails ????

super clean and friendly environment! tina took her time and did a great job

Angel nails has a very nice staff, decent prices, clean, quick and great service. Thank you angel nails!! You’re the best!!

I originally brought my 4 year old here because she wanted to get her nails done for her birthday and it was a wonderful experience. We went back yesterday to get her nails and toes done for upcoming wedding events and it was stellar again! They have pedicure chairs that are specifically designed for kids, and the staff were so sweet and kind each time. I have recommended to all of our friends with littles and will definitely be going back

Very disappointed in my ($42) gel manicure. My nails are unevenly filed, the gel was hardened to the side of my finger nail n was very uncomfortable to get fixed the heart shape looks nothing like the pictures I showed the lady I wanted neither does the color ( was supposed to be silver glitter over black) I got what looks like rainbow over black. Nail polish was left on the skin by my nails…. I’m so disappointed I will not be returning. I’m not one for confrontation and the damage was already done so I just paid and left, learned a lesson to not go again. A friends mother went with us as well she got acrylic with gel and was equally disappointed. I do not recommend this place. I’m a mom of 6 so rarely gets time to myself so it was completely disappointing If I had the money I would have went straight to a new salon and had it done correctly.

The lady was so nice they have good prices

I recommend going there!

I was there last Thursday for a gel manicure, most of the polish has already come off, won’t be back.