C&C Nails And Spa

+1 734-261-0354

29199 Plymouth Rd, Livonia, MI 48150 United States of America

Open Today: -

Quick Facts About C&C Nails And Spa

C&C Nails And Spa has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:

Strengths: 1. Good color selection: Several customers mentioned that the salon offers a wide range of colors to choose from. Having a diverse selection allows customers to find their desired shades easily, catering to various preferences.

2. Artistic nail technicians: Many customers appreciate the nail technicians' creativity and ability to come up with beautiful designs. This suggests that the staff at C&C Nails And Spa possess artistic skills, allowing for unique and personalized nail designs.

3. Excellent service: Positive comments highlight the great service provided by the staff. Customers appreciate the attention to detail, the lack of rushing during the process, and the overall quality and outcome of their nails. Providing excellent service ensures customer satisfaction and loyalty.

4. Skilled technicians: Customers specifically mention individuals like Brian and Jolie, praising their expertise and the quality of their work. Having skilled technicians who consistently meet customers' expectations enhances the reputation of the salon and attracts new customers.

5. Clean and organized salon: One customer specifically mentions that the salon is clean and well-organized. The cleanliness of the salon is essential for maintaining a good reputation and ensuring a hygienic environment for customers.

6. Reasonable prices: A positive comment mentions that the prices at C&C Nails And Spa are reasonable. This can attract price-sensitive customers who are looking for quality service at an affordable cost.

Weaknesses: 1. Poor customer service: Negative comments indicate instances where customers felt ignored or mistreated by the staff. One customer even mentioned a potential racist incident. Poor customer service can lead to negative reviews, loss of customers, and a damaged reputation for the salon.

2. Limited customer interaction: A customer mentioned that none of the workers said anything to them during their visit. This lack of communication can result in a less friendly and welcoming atmosphere for customers, affecting overall satisfaction and return visits.

3. Pricing: While one positive comment mentioned that the salon is worth the price, another customer noted that the salon is on the pricier side. This suggests that the pricing may not be consistent, potentially making it less competitive compared to other nail salons in the area.

4. Quality issues: A customer mentioned that their white shellac turned yellow and chipped within four days. This suggests potential issues with product quality or improper application, which can lead to dissatisfaction among customers.

5. Hygiene concerns: One customer mentioned a dead bug on the floor that remained there for an extended period. This raises concerns about the cleanliness and upkeep of the salon, potentially impacting the overall experience for customers.

Based on the comments provided, C&C Nails And Spa has several strengths, such as artistic nail technicians, good color selection, skilled technicians, excellent service, and a clean and organized salon. However, there are weaknesses, including poor customer service, limited customer interaction, potential pricing inconsistencies, quality issues, and hygiene concerns. Addressing these weaknesses can help improve the salon's overall reputation and customer satisfaction.

Best TL Reviews

Lady made a face when I said I wanted white shellac. Maybe she made the face because it’s popular and it ended up turning yellow and chipping within 4 days.

I also asked her twice to straighten my nail, see pic for the result.

There was a huge dead bug in the floor that they walked past continuously.

Legend has it, it’s still there.

I’m so happy with my Halloween inspired nails! Brian did an excellent job and it didn’t even take that much time! Brian is definitely my go to nail tech and he never disappoints. He also keeps his nail salon clean and organized. Highly recommend coming here to get your nails done!

Great service, good color selection. Not too long of a wait. Reasonable prices. Will return!

Love this place they always do a great job, they have very artistic nail techs always doing and coming up with beautiful designs.

After reading multiple reviews online I decided to give Brian a try…and he didn’t disappoint. He was very nice, paid attention to detail, didn’t rush the process but still got me out in under 45 minutes. I don’t think my nails have ever looked so nice. He officially has a recurring customer.

obsessed with my nails ! a bit on the pricier side but you get what you pay for , and im in love. definitely worth it , and definitely intend on going back.

I liked them at first but I came in to get my nails done the other day and NONE of the workers said anything to me and they were taking people that came AFTER me and just ignored me completely. It felt RACIST. I will not be back and I will not recommend others to come to this establishment.

Response to owner: there is nothing to talk about I found a new shop easily

Jolie is the best, and she’s so sweet. Her acrylic is perfection! And I can always show her a picture of what I want and she 100% nails it every time.