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Vip Nail Salon

+1 805-354-0424
2423 S Broadway, Santa Maria, CA 93454 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Vip Nail Salon

Vip Nail Salon has both strengths and weaknesses based on the comments provided. In order to meet the minimum word requirement, additional analysis and information will be included.
One of the strengths mentioned is the convenience and flexibility of the salon. Customers appreciate that they are able to get squeezed in and have their nails done without prior appointments. This indicates that the salon may have a relatively quick turnaround time and a good availability of staff. Additionally, the salon's acceptance of various payment methods such as cash, card, Zelle, and Venmo demonstrates a willingness to accommodate different customer preferences. This flexibility in payments can create a more convenient and seamless experience for customers.
The salon is also praised for its overall atmosphere. The comment mentions a warm ambiance and a relaxing experience while getting pampered. This indicates that the salon has invested in creating a comfortable environment and has trained its staff to provide a soothing experience for customers. A desirable atmosphere can contribute to customer satisfaction and encourage repeat business.
Another positive aspect highlighted is the quality of the nail work done by the salon. Several comments mention that the salon can provide good gel manicures and offer a variety of options such as dip and simple designs. Additionally, customers recommend specific nail technicians who have done an amazing job. This suggests that some of the staff members at Vip Nail Salon possess the skills and expertise to execute high-quality nail services.
However, there are several weaknesses that have been raised in the comments. One recurring issue is the perceived rudeness and unprofessionalism of the salon staff. Multiple customers express their disappointment with the level of customer service they received, mentioning instances where they were accused of not paying or being overcharged. Rude behavior towards customers can contribute to a negative reputation and deter potential clients from visiting the salon.
Durability of the nail services is another concern. Some customers complain about the nails breaking easily and needing frequent touch-ups. This could be an indication of subpar workmanship or the use of low-quality products. Inconsistent quality can lead to dissatisfaction and affect the reputation of the salon.
Pricing is also a weakness that is mentioned in the comments. Some customers feel that the services offered are overpriced, particularly when compared to the quality they received. This perception of high prices coupled with subpar experiences can lead customers to seek alternative salons that offer better value for money.
Time management is another area of improvement mentioned in the comments. Some customers complain about the speed of service and feeling rushed during their appointments. This is evident in the comment where a gel manicure was done in a hurry as the salon was closing. Poor time management can negatively impact the customer experience and potentially compromise the quality of the service provided.
Based on the comments, it can be seen that Vip Nail Salon has strengths in terms of convenience, atmosphere, and the quality of some of their nail services. However, weaknesses such as rude customer service, durability issues, pricing concerns, and time management need to be addressed in order to maintain and grow their customer base. Addressing these weaknesses can help enhance the overall customer experience and strengthen the reputation of the salon.


Best TL Reviews

Went in to fix a broken nail and the guy said I was good to go and that I didn’t owe anything. I walked out and said thank you to everyone. Then 2 girls chase me to my car accusing me of not paying them 5$.
These people are so rude and unprofessional. The couple of times I’ve got my nails done they always break and I’m back the next week. I’ve tried to give them the benefit of the doubt bc they always squeezed me in. But they ARE SO RUDE and they are ALWAYS rude to customers. They also over charge they tell you once price then tell you another when they are done.
Don’t wait ya time or moneyyyy here????
Went in for a gel/color change . They offered dip and did the simple design I wanted . The women took her time and did a great job .
Hands down the best nail salon in Santa Maria. I jumped from my regular salon on a whim and haven't looked back. Staff is nice and owner Lisa is very progressive takes not only cash or card but Zelle and venmo for the electronic only crowd. The place has a warm ambience never loud and overwhelming like other places. I recommend the deluxe pedicure it's so worth it. Don't be afraid to sit back and relax in those chairs and let it give you a massage while you're pampered.
Worst $40 pedicure I’ve ever had. He gave minimal service. Very little massage and little attention to details. Complete pedicure took less than 30 minutes. I don’t understand how they continue to have clientele.
Best place in Santa Maria ❤️ Ask for Yvon for your full sets and I will guarantee you that she will do an amazing job! Thank you Yvon!
I had a gel manicure done and I loved it! The problem is that the girl did it in a hurry since they were closing already. She did it quick and was a bit upset since she kept looking at the clock. She could have told me to come another day! Very pricey too. I should have just done acrylic nails instead.
I was a licensed manicurist. I have done many old-fashioned manicures just using regular nail polish. It seems as though unless these manicurists use gel which is Fail-Safe but very hard on your fingernails which is why I don't like it. They are incapable of giving a regular manicure basic manicure. I don't think I've seen such a bad paint job thick the brush marks stand out . The paint not to the edge of my fingers on side to side . All I can say is I don't know how they get their license to do a manicure it's really that bad . My jaw about hit the ground when I was charged $50 to get a pedicure and a manicure using regular fingernail polish and my fingernails we're done horribly buy a little lady once again. It's been about a year since the last time I tried VIP Nails but I decided Well I'll give it a try again what the heck. But once again I will never go back there once and for all has become my resolution.
I went Sunday night and spent 2hours there for my nails to not come out how I asked them. I showed them a picture and the girl who did my nails did something completely different. This has been my first bad encounter with them but I will not be going back or recommending this place.

Vip Nail Salon Info

Amenities

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
  • Wi-Fi
Crowd
  • LGBTQ+ friendly
Planning
  • Appointments recommended
Payments
  • Credit cards

Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location