Quick Facts About Citlalli's Beauty Salon
Citlalli's Beauty Salon has received both positive and negative comments, providing insight into its strengths and weaknesses. In analyzing these comments, we can summarize the following strengths and weaknesses.
Strengths:
1. Quality of service: The salon has received several positive reviews praising the quality of service provided by certain hair stylists. Customers appreciate the skill and expertise of stylists like Nubia and Celia, who consistently deliver excellent results.
2. Accommodating staff: Despite some complaints about the wait time, customers have mentioned that the salon staff are accommodating. They will make an effort to understand the customer's desired hairstyle and provide satisfactory outcomes.
3. Cleanliness and professionalism: One customer mentioned being satisfied with the cleanliness of the salon. They also praised the professionalism and communication skills of their stylist, Juanita.
4. Price: A customer reported that they found the salon's prices reasonable, paying $16 for a women's haircut. This suggests that the salon offers competitive pricing compared to other establishments.
Weaknesses:
1. Weekend rush: According to one comment, the salon tends to get extremely busy on weekends, resulting in longer wait times. This could be problematic for customers who prefer a more tranquil and less crowded environment.
2. Inattentive staff: Some customers have expressed dissatisfaction with the lack of customer service upon arriving at the salon. They complained about not being acknowledged or greeted by the staff and a lack of assistance in answering their questions about wait times.
3. Inconsistency in pricing: One customer claimed to have been overcharged for a simple hair trim, mentioning a price of $18 for a service that did not include a hair wash. This inconsistency in pricing can lead to customer dissatisfaction and a perception of being overcharged.
4. Poor customer service: Multiple negative reviews emphasized the rude and unprofessional behavior of the salon's staff. Customers mentioned instances of being skipped over on the sign-in sheet and encountering arguments and conflicts among the staff members in front of clients.
5. Language barrier: One comment was written in Spanish and expressed frustration with the lack of professionalism, disrespectful behavior, and poor communication skills of the staff members. This suggests that the salon might have communication issues with non-English speaking customers.
In summary, Citlalli's Beauty Salon has some strengths, including skilled stylists, reasonable pricing, cleanliness, and professionalism showcased by certain staff members. However, the salon also has weaknesses, such as busy weekends, inattentive and rude staff, inconsistencies in pricing, and potential language barrier issues. It is important for the salon to address these weaknesses to ensure a positive customer experience and maintain a good reputation.
Best TL Reviews
This place is good to go during the weekdays not weekends. During the weekends it's too busy plus the people sometimes they don't even say hi to you. All the girls work here never say welcome to the customer, when people get to this place there is no body to answer there questions like how long would be the waiting time.
THIS THE BEST PLACE TO GET YOUR HAIR CUT DONE PERFECT ???? I HIGHLY RECOMMEND CITLALLIS HAIR SALON.. ASK FOR CELIA SHES VERY NICE AND WILL TAKE CARE OF YOU.
I won’t go anywhere else to get my hair done! I will not let anyone other than Nubia do my anything to my hair! She’s amazing! There is a wait because the girls here do a great job. The wait is always worth it! If you don’t like waiting plan ahead and make an appointment. The ladies there are all very accommodating!
Very satisfied by the level of service, cleanliness, and price. Came in on a Monday with no wait time. Paid $16 plus tip for a women’s hair cut. Juanita was most professional in communicating my desired hairstyle, cutting, and styling. Will definitely be returning here for future hair cuts.
I have been coming here for about 8 years, and I can finally say I will never come back. I asked to get my hair trimmed charged $18 to simply cut 4 inches off, I didnt even get my hair washed. Definitely over priced with rude customer service. I do not recommend.
Honestly one of the worst places I have came to. You could be next on the sign in sheet, and they will still skip you. Has happened to me 3 times back to back. Last time I ever come here or recommend anyone here.
I absolutely love this place , I’ve been coming here for about 6 years , the workers always give me exactly what I ask for , there is a wait at times but you can always call ahead and make an appointment.
Ayer tuve una muy mala experiencia!!! Com mis hijos era Ian muchacha y la otra era Ian señora y Las 2 personas trabajavan ayi entre Ellas 2 se peliaron Por que Ian mandava ala otra a que le cortaran do pelo ani hijo una delas muchachas ya se queria ir y enpeso a cortarle el pelo a mi hijo muy mal modosa de mala manera!!!! La mera verdad me dio muncho coraje y mas cuando no hijo se iva subiendo ala cilla y le dijo rapido niño que ya cerramos!!! Wooow me para y me puse in lado de mi hijo mientras la otra muchacha acavava de cortarle ami otro hijo cuando voltie a verlo to-do llorando se salio y se fue al carro mi hijo tiene 14 años fui hacia donde estava el para ver lo que le pasava y me enseño su Corte chueco lo regrese y le en señe al muchacha y me dijo to-da molesta que asi iva ese Corte wooow to-do chueco y de in la mad Grande que del otro y se molesto la señora mi hijo tambien ya estava molesto se regreso y le dije porfavor aregre selo y dijo pues que le voy a reglar si lo tiene bien selo juro que lo tiene to-do chueco Las 2 muchachas muy inprfesionales honesta mente nunca 2 enpliadas se tienen que poner alegar en frente de Los cliented muy mala experiencia nunca nunca refresaria poor nada del mundo esta Lugar no lo recomiendo no te atienden bien son inprofesionales y inrespetuosas y groseras ????
Citlalli's Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
How to go there
Location
Places
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