Quick Facts About JL Nails & Spa
JL Nails & Spa, as evident from the comments above, has both strengths and weaknesses. In order to analyze them comprehensively, let's break them down.
Strengths:
1. Friendly Staff: Multiple comments mention that the workers at JL Nails & Spa are friendly, particularly in relation to pedicures. This indicates that the staff is attentive and creates a welcoming atmosphere for customers.
2. Well-Decorated Place: One comment highlights the nicely decorated ambiance of JL Nails & Spa. This suggests that the establishment has put effort into creating an appealing environment for customers.
Weaknesses:
1. Low-Quality Nail Work: Several comments express dissatisfaction with the quality of nail work at JL Nails & Spa. Customers mention crooked nails, poorly painted nails, and rough feet after a pedicure. This indicates a lack of attention to detail and skill in executing nail services.
2. Communication Barrier: A reviewer mentions that the employees at JL Nails & Spa speak their own language, making it difficult for customers to understand what is being said. This language barrier can create a sense of exclusion and dissatisfaction for non-native speakers.
3. Rushed Service: Multiple comments criticize the rushed nature of the service at JL Nails & Spa. Customers express that as soon as regulars arrive, the service quality diminishes significantly, implying that the establishment prioritizes long-standing customers over newer ones. This can lead to a negative experience for new customers who feel neglected.
4. Ineffective Redos: One comment mentions that the technician at JL Nails & Spa agreed to redo their nails but failed to fulfill the request effectively. This indicates a lack of accountability and competence in rectifying mistakes.
5. Painful Experience: A customer recounts a painful experience at JL Nails & Spa, mentioning that they were hurt during the service. This indicates a lack of attention to customer comfort and raises concerns about the level of expertise and professionalism of the staff.
6. Lack of Organization: A comment mentions that JL Nails & Spa does not prioritize customer time and is unorganized. This suggests a lack of efficiency and professionalism in managing appointments and ensuring a smooth experience for customers.
7. Overpriced Services: One customer expresses dissatisfaction with the pricing at JL Nails & Spa, mentioning that $92 for a full set and pedicure is overly expensive. This indicates that the prices charged by the establishment may not be justifiable in relation to the quality of service delivered.
In conclusion, while JL Nails & Spa has some strengths such as friendly staff and a well-decorated place, it also has several weaknesses including low-quality nail work, a communication barrier, rushed service, ineffective redos, painful experiences, lack of organization, and potentially overpriced services. These aspects contribute to an overall negative experience for customers and may discourage them from returning or recommending the place to others.
Best TL Reviews
I give this a one star because the workers there are super friendly but their work is bad. Barely went there today and one of my nails are crooked and the guy didn’t paint well my nails. In total for a full set & pedicure was $92 which is overly priced ! Didn’t like my nails at all. I don’t recommend getting your full set here but overall they do well on pedicures
They were welcoming in the beginning. But as soon as regulars come in everything began to feel rushed. They also speak their language so you don't know what's being said, but their actions have proved me to be right twice! Never ever again am I going back! Nothing has changed. The lady at the front on the right, the owner I guess is the ring leader and feared! Terrible place.
I hope this helps ANYONE who is reading this and in advance thank you for taking the time to read my review.
My first visit was a year ago and had a pedi done and left the place with rough feet. I decided to give it another try last week March 14th with my mother. I initially wanted a pedi but decided to treat myself with a full set manicure and had a design in mind. I showed the technician a picture of what I wanted and she kept insisting on changing my mind about what I wanted. Why ask what I want if the work is going to be totally not what I wanted?
The work was rushed and not done properly. I had acrylic sitting on my cuticles and skin on the sides of my nails. To top it off two nails were lifting and made them stick upward. Some rhinestones I had were touching cuticles. Before leaving I told the technician why did she leave my nails in such manner, she agreed to redo the next day. Next day upon arriving I mentioned my nails hurt from all the acrylic laying on my skin and cuticles and some acrylic was not covering the natural nail properly and I wanted them all taken off and redone..
A woman named Linda voluntarily agreed to redo my nails. I specifically told her I wanted them all off and redone because it was very uncomfortable from such poor job. She said she would but only did two nails that were lifting, she happily said “Don’t worry I’ll make it nice” but sadly it was not nice. As she was removing rhinestones from a nail which had acrylic on the side of my pinky proceeding she hurt me so bad I literally was CRYING FROM PAIN she had to stop. She knew the person who had initially did the work had done a very bad job and wanted to fix it but then looked like she felt rushed as people were entering..as she added rhinestones to my nails she placed them in a very sloppy manner.
I have never left a place of business so hurt (literally), upset, and unhappy. I spent a total of $55 on my nails alone.
The place is very nicely decorated but that’s about as good as it gets here. I really wish I would have gotten a refund. The same day rhinestones were falling off. BAD SERVICE I regret going, my pinky still hurts after days of being there. ????????????
First time nails love them didn't know you could ware them 3weeks and friendly staff will be going back.
This location used to be our go-to, but we’re never coming here again. My mother was attended by the woman who is usually the one greeting and working by the front desk (idk if she’s the manager or something). The service was absolutely terrible. She kept harshly yanking on my mom’s hands and feet and her filing was harsh too. My mom exclaimed multiple times that she was being hurt. The thing that angered me the most was that this women spoke in a harsh and demeaning manner and kept snapping her mouth at her because the no-chip lamp kept burning my mom, which lead to her taking her hands out before the lamp turned off. We were understanding that it would ruin the nail polish, but why would she keep her hand in if she’s being burned?? On top of that, she didn’t seem to take her time and seemed to be in a rush to finish. We have never had this problem before, which is disappointing. Hope the staff here gets a reality check on their attitude because it was honestly too much.
The technician rushed through my Mani & Pedi. Didn't even allow me to wash my hands before applying lotion and polish to my finger nails. Pics are exactly one hour after my Mani/Pedi. My nails look horrible.
They don’t care about your time very unorganized. Save your time and money go somewhere else.
Súper mal trabajo, el gel horrible y el pedicure me dejaron mis pies súper feos los tenía mejor antes del pedicure