Venus Nails

+1 256-351-9330

1605 Beltline Rd SW, Decatur, AL 35603 United States of America

Open Today: -

Quick Facts About Venus Nails

Venus Nails Place has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, let's analyze the comments:

1. "She cut my fingers with her drill, they're raised where she filled it in, she clipped them but didn't measure to see if they're even." - This comment highlights a major weakness of Venus Nails Place. The technician's lack of attention to detail and precision resulted in uneven and potentially painful nail services.

2. "The paint and shape look good, except none of my nails were crooked until she got ahold of them and now one of them is noticeably crooked." - This comment suggests that while the final appearance of the nails may be satisfactory, the technician's lack of skill or care caused damage and crookedness to the customer's nails.

3. "I only went there out of convenience because I had just got my hair cut at the place next door, who did an amazing job." - The fact that a customer chose Venus Nails Place out of convenience rather than for the quality of service suggests that the salon may not be a top choice for customers seeking the best nail services.

4. "When the lady got started on my nails she cut me (I started to bleed), she cut my nails so short that the meat under my nails is showing, she started to use a drill on my nails & started getting my skin, which hurt very bad!" - This comment reinforces the earlier weaknesses identified, further highlighting the technician's lack of skill and disregard for customer comfort.

5. "The jelly pedicure was amazing! I had a great experience with that, the acrylic, though, were poorly done." - This comment indicates that while the salon may have some strengths in certain services (e.g., jelly pedicure), it falls short in others (e.g., acrylic nails). The inconsistency in service quality is a weakness that customers may find frustrating.

6. "Tonight was my first time with Kim doing my pedicure. ... It was almost 8 pm when she finished but it was so worth it." - This comment suggests that some technicians at Venus Nails Place may excel in providing a positive customer experience, despite potential issues with time management.

7. "The color wasn't even close to what I wanted. The regular nail polish I picked from their selection. Then the lady cut my nails so short they bled. Kept cutting even after seeing the blood and then created hangnails JUST to rip them off. I pulled away and said stop she told me she was done anyways then charged me $70 at the door." - Negative experiences like this highlight a lack of communication between the technicians and customers, as well as a lack of empathy and customer service from the staff.

8. "This is my 2nd time going to Tom and he did a GREAT job both times! He's so patient and kind! He took his time on my nails and gave me what I wanted! He's the best! I'll keep making appointments for him to assist me!" - This positive comment indicates that Venus Nails Place has at least one skilled and customer-oriented technician, Tom, who consistently provides quality service.

9. "Very friendly staff. Best nail salon I have been to. The only one I will ever go to." - Positive feedback regarding the friendly staff suggests a potential strength of the salon in providing excellent customer service.

10. "Since I've moved to Decatur, I've had a difficult time finding a nail salon with the quality products. This is my third time seeing Tom and he is incredible!!!" - This comment further reinforces the strengths of Venus Nails Place in terms of product quality, specifically mentioning Tom as an excellent technician.

Based on the comments provided, it is evident that Venus Nails Place has both strengths and weaknesses. The strengths include friendly staff, quality products, and skilled technicians like Tom. On the other hand, weaknesses include a lack of attention to detail, inconsistent service quality across different technicians, and poor communication and customer service.

Best TL Reviews

I went for a fill in. She cut my fingers with her drill, they’re raised where she filled it in, she clipped them but didn’t measure to see if they’re even. She barely filed them when she was done with the actual fill in part. The paint and shape look good, except none of my nails were crooked until she got ahold of them and now one of them is noticeably crooked. I let her finish because she had already started but when I got up to pay she charged more than I paid for the original set at a much better place. I only went there out of convenience because I had just got my hair cut at the place next door, who did an amazing job

I went in wanting a manicure & gel polish. When the lady got started on my nails she cut me (i started to bleed), she cut my nails so short that the meat under my nails is showing, she started to use a drill on my nails & started getting my skin, which hurt very bad! My nails look worse now than before what I went in with & they still wanted me to pay for it.

I really appreciate the gentleman who did my pedicure that he listened when I asked to not go too deep when trimming the cuticles. The jelly pedicure was amazing! I had a great experience with that. the acrylic, though were poorly done. it has not been two weeks and one fell off the 3rd day and the others are lifting. i paid $55 plus a tip and it was a waste of money.

I always visit this location but tonight was my first time with Kim doing my pedicure.

I arrived at 6:35 after calling to confirm that they were open. The owner Tina said "come on in honey". Kim stayed to make sure I was taken care of. It was almost 8 pm when she finished but it was so worth it.

I went for a pedicure about 3 weeks ago, I showed them the color I wanted. They forced me to use gel even tho I didn't want it. The color wasn't even close to what I wanted. The regular nail polish I pick from their selection. Then the lady cut my nails so short they bled. Kept cutting even after seeing the blood, and then created hang nails JUST to rip yes rip them off. I pulled away and said stop she told me she was done anyways then charged me $70 at the door.

This is my 2nd time going to Tom and he did a GREAT job both times! He’s so patient and kind! He took his time on my nails and gave me what I wanted! He’s the best ! I’ll keep making appointments for him to assist me!

Very friendly staff. Best nail salon I have been to. The only one I will ever go to

Since I’ve moved to Decatur, I’ve had a difficult time finding a nail salon with the quality products. This is my third time seeing Tom and he is incredible!!! I’m rough on nails and my acrylics last for at least three weeks. He’s so patient and passionate about his work. My nails always look BEYOND fly.