Masters' Touch Barber Shop

+1 618-462-7621

1100 Milton Rd, Alton, IL 62002 United States of America

Open Today:

Quick Facts About Masters' Touch Barber Shop

Masters' Touch Barber Shop has a number of strengths based on the comments provided. The first and most apparent strength is the skill and talent of Kevin, the barber. Multiple comments praise him as the best barber ever, highlighting his ability to deliver great haircuts and create a welcoming atmosphere. This consistency in quality and skill is a significant advantage for the barber shop, as it ensures that customers are satisfied and likely to return.

Another strength that is mentioned is Kevin's cool personality. The comments emphasize that he is a pleasant person to be around, which adds to the positive experience of getting a haircut at Masters' Touch Barber Shop. This personal touch can make customers feel comfortable and build a rapport between the barber and the client, encouraging loyalty and repeat business.

Additionally, the comment mentioning Kevin's dedication to his vocation and his status as a throwback to classic barbers suggests that he has a strong work ethic and a passion for his craft. This can be a significant strength, as it demonstrates his commitment to providing excellent haircuts and superior customer service. Customers are likely to appreciate this level of care and attention to detail, which can further contribute to their overall satisfaction.

The comment mentioning the great conversation, lessons learned, and laughter at the barbershop also points to a positive aspect of Masters' Touch Barber Shop. The ability to engage customers in interesting conversations and create a lively atmosphere can enhance the overall experience of getting a haircut. This unique and enjoyable environment can set the barbershop apart from others and make it a preferred choice for customers seeking not just a haircut but also a positive social experience.

Although the comments are generally positive, there are some weaknesses that can be identified as well. One main weakness mentioned is the issue of punctuality. A comment states that Kevin arrived late to the shop, causing customers to wait for an extended period of time. This lack of punctuality can lead to frustration and inconvenience for customers, especially those who have busy schedules or limited time available for a haircut. Furthermore, the comment suggests that Kevin's tardiness has occurred more than once, indicating that it may be a recurring issue. This could potentially deter customers from returning or referring others to the barbershop.

Another weakness mentioned is Kevin's tendency to talk too much. While some customers may enjoy engaging in conversation during their haircut, excessive talking can result in a longer duration for each haircut, as mentioned in one of the comments. Customers who prefer a quick and efficient haircut may find this problematic, especially if they have time constraints. Additionally, the comment suggests that Kevin's excessive talking may have contributed to the delay in completing the haircut, adding to the frustration experienced by some customers.

Another weakness that can be inferred from the comments is the lack of responsiveness to phone calls. One comment specifically mentions that Kevin never answers his phone despite having a number for customers to contact him. This lack of communication can lead to difficulties in scheduling appointments or obtaining information. Potential customers who are unable to reach the barber through phone calls may be discouraged from visiting the barbershop altogether.

In conclusion, Masters' Touch Barber Shop has several strengths, including the skill and talent of Kevin, his cool personality, the atmosphere in the barbershop, and the engaging conversations that take place. However, it also has some weaknesses, such as issues with punctuality, excessive talking, and a lack of responsiveness to phone calls. By addressing these weaknesses, such as improving punctuality and communication, the barbershop can further enhance the overall customer experience and ensure that customers continue to choose Masters' Touch Barber Shop as their go-to place for haircuts.

Best TL Reviews

Best barber ever!!!! Great atmosphere great barbershop old school talk

Kevin took me In last minute appointment. Hair cut was great very happy with my cut and very cool personality. Definitely my Barber going forward.

Kevin is the worst barber I have ever met in my life.. first of all he has no respect for his new customers. He Never answers his phone. Why do you even have a number if you don't answer your phone.. he comes in when he want to. I got there at 9:30am he got there at 10:00am. It was a total of 3 heads waiting for him. So he had us to sign a clipboard so we no what order we are in. He started on the first guy then another customer walks in and sign his name on the clipboard.then when finish with the first customer then the customer who just walk in jump everybody.we all looking like what just happen. Not only that, he's really slow and he talks to much.. let me remind you I got there at 9:30 but Kevin walked in at 10 . I got out of there at 12:45. The guy who jump us must have been his friend and he had a lot of hair to cut and his Beard. He must don't care about losing a customer. This was my second time there and the first he was late and he was slow. So I gave him another shot.. but the second time just took the cake .. I will never return there and I will not be referring my friends and family there.. back to my st.louis spot they charge 15 and he charges 20. I was just trying to stay close to home.. Kevin I hope you change for the Better✌????

Kevin is by far the best barber I've ever seen. He takes his time and makes sure you're happy with your cut. He takes tremendous pride in his vocation, and he's a throwback to classic barbers. He is the reason so many people come back to the shop over and over again. He's just a really good dude.

There's always great conversation to be had, lessons to be learned, and laughter to be heard. Just make sure you come correct when you're there. Pull your pants up, don't curse in front of ladies or children, and always be respectful of opinions that differ from others.

And maybe if you catch him on a good day he'll bring out his trombone and play you the smoothest music you've ever heard!!

Great guy with a lot of talent. Really treats his customers well and takes care of them. Yeah you might wait a little bit for your cut, but I believe that just shows the time he takes on each person. He really cares to get them looking nice and clean, and not just rushing through each client. This is definitely my go to guy as long as I’m in town.

Kevin is highly skilled as a barber and pleasant company. The place is busy so please keep extra time for the visit.

Wish I had heard about this place years ago. Kevin is as genuine and masterful as they come. Ask for the secret sauce.

Kevin is a good dude. He takes art in his work and delivers a fresh cut every time