D'Elegant Nails Salon 1367

+1 347-280-2111

1384 Grand Concourse, The Bronx, NY 10456 United States of America

Open Today: -

Quick Facts About D'Elegant Nails Salon 1367

Strengths: 1. Quality service: Many customers praised the quality of the service offered at D'Elegant Nails Salon 1367. They were satisfied with the results of their nail and hair services. 2. Friendly owner: The owner of the salon was described as nice and welcoming by a customer. This creates a positive atmosphere for customers and makes them feel comfortable. 3. Talented nail technicians: Some customers mentioned that the nail technicians at the salon were talented, especially when it came to acrylic nails and gel manicures. They appreciated the skill and expertise of the technicians. 4. Bilingual staff: The presence of staff members who were fluent in both English and Spanish was appreciated by a customer. This allows for effective communication and caters to a wider range of customers.

Weaknesses: 1. High prices: Several customers felt that the prices at D'Elegant Nails Salon 1367 were too high. They mentioned the high cost of services such as gel full sets and fill-ins, which made them question whether they would return. 2. Poor customer service: One customer complained about the attitude of a specific nail technician, stating that they had a nasty attitude and seemed disinterested in the work. Another customer mentioned the bad customer service experiences they had, including uneven nail fillings and a refusal to refund money. These negative experiences may deter potential customers from visiting the salon. 3. Lack of hygiene practices: A customer pointed out that not all employees sanitize the pedicure basin after each client, which can increase the risk of fungal infections. This is a significant concern for customers who prioritize cleanliness and hygiene. 4. Inconsistent experiences: While some customers had positive experiences with specific nail technicians, others had negative experiences. This inconsistency in the quality of service may create uncertainty for potential customers.

In summary, D'Elegant Nails Salon 1367 has strengths in terms of quality service, a friendly owner, talented nail technicians, and bilingual staff. However, the salon faces weaknesses regarding high prices, poor customer service, lack of hygiene practices, and inconsistent experiences. These weaknesses may impact the overall satisfaction and loyalty of customers.

Best TL Reviews

I like the quality of the service here but it was pricy. I did mid length gel full set with different color polishes and they charged me $65, and $40 for plain gel pedicure. Also had to pay a service charge of $8 on top of the $105 I paid for my nails plus tip the ladies.

The owner was really nice but the girl who did my nails (YANI) had a nasty attitude. She gave the vibe that she didn’t want to be there. Very rough and nonchalant while doing my nails. $50 for a FILL IN is crazy as well. Customer service is everything to me so I doubt I’ll go back unless I try someone else and besides the price is a bit much.

My girl Maggie is the best! She does every design I want exactly like it! I love her!!! If you need someone who good, doesn’t rush and is sweet please go see her! She is worth it all!

Everyone is nice. Service is great, but the only thing not everyone sanitizes the pedicure badsin after each client. Which can cause someone getting a fungal infection. They need to be more careful

The best service I’ve received in a while!!! Georgina saw me walk in and grabbed me up right away before leaving after assuming it was busy due to large capacity of people. I can be shy @ times so I’d like to compliment Georgina for making me feel comfortable & wanted in her environment. I was able to get my nails and hair done at the same time due to a portable dryer, this speeds the service to not have to lounging around all day! Georgina is fluent is English & Spanish.

Clean decorative environment.

Also prices are bearable!!

The nail techs seem to be talented when it comes to acrylic nails and gel manicures. I got a powder gel manicure, but the nail tech didn't seem to have much experience with this technique. In my understanding powder gel doesn't require uv light, but she used the light to dry my nails after using a normal gel topcoat. Also the powder gels were stored together in a plastic bag and it was clear that one of them had opened or spilled as all of the jars were coated in powder.

The space is extremely tight and crowded to the point where it can be very uncomfortable if you don't do well in a setting like that.

The nail on my index finger chipped less than 24 hours after my manicure...

This was the worst experience in my life doing my nails. If I could give it zero stars I would. The customer service was horrible. My nails were filled unevenly and I got a gel manicure and it wasn’t done well residue of my old polish was still visible and my nails were bumpy. It was literally disgusting. They refused to give me my money back and wanted me to wait hours to fix it. But it made sense since all the employees were drinking and clearly tipsy I don’t know how they haven’t gotten their service license revoked.

Esta fue la peor experiencia de mi vida haciéndome las uñas!! Si pudiera darle zero estrellas a este sitio lo haría. El servicio al cliente fue horrible los mas probable por que las empleadas estaban tomando y claramente borrachas. Mis uñas fueron limadas todas en formas diferente y el esmalte gel no fue aplicado correctamente tenía grumos y se veía fatal. Se negaron a devolverme el dinero y querían que esperara horas para que ellos arreglaran el tollo que hicieron. Por favor si quieren un buen servicio y no botar su dinero no vaya aquí!!!

Amazing nail place Mari is always outdoing herself with my nails and jorgina is an amazing owner always being mindful of peoples times and you can always go in and do everything in one place. I love Isabel as well for my feet she is amazing too. Would absolutely recommend!!!