Quick Facts About DELIGHT NAILS & SPA
Delight Nails & Spa, based on the comments provided, has both strengths and weaknesses.
One of the strengths is the positive feedback regarding the quality of service and the skills of the nail technicians. Comments such as "Such a great job!" and "Her nails were beautiful" highlight the satisfaction of customers with the end result of their nail services. The mention of Briana, an African American nail technician, also highlights the diversity and inclusion of the salon, which can be seen as a positive aspect in today's society.
Another strength mentioned is the fair pricing of Delight Nails & Spa. The comment "Fair pricing too!" indicates that customers appreciate the affordability of the services provided, which can attract a wider range of clientele.
Additionally, the comment "Always a great experience! Excellent customer service!" suggests that the salon excels in providing an enjoyable and customer-focused experience. This aspect is important for retaining customers and promoting positive word-of-mouth.
On the other hand, there are weaknesses that need to be addressed. One customer complained about the reliability and punctuality of the salon, stating "This is not the first time that I've been dissatisfied" and "the lady told me she had to CALL SOMEONE TO COME IN!" This highlights a lack of professionalism and organization on the part of the salon. Punctuality is an important aspect in the service industry, and this weakness can lead to a negative customer experience.
There are also complaints about specific services provided by the salon. One customer expressed dissatisfaction with the eyebrow service, stating "DO NOT GET YOUR EYEBROWS DONE HERE" and "She made one thinner than the other." This indicates a lack of skill or attention to detail from the technician performing the service. Such negative experiences can significantly impact the reputation of the salon.
Lastly, there is a mention of a negative smell within the salon, with one customer comparing it to Publix (a supermarket chain). This highlights a potential cleanliness issue that needs to be addressed. Unpleasant odors can create a negative experience for customers and contribute to a less than desirable atmosphere.
In conclusion, Delight Nails & Spa demonstrates strengths in terms of the quality of the services provided, fair pricing, and customer satisfaction. However, there are weaknesses in terms of reliability, punctuality, skill in performing certain services, and cleanliness. It is important for the salon to address these weaknesses to improve overall customer experience and maintain a positive reputation.
Best TL Reviews
Such a great job! I’ve lived across the street for 3 years and just found this gem, I’ll be back! ???? Fair pricing too!
I’ve read the reviews ! I have to say if you have an issue here from what I’ve seen you’re probably just used to walking all over people and it’s not unfair to ask for a little respect
in this world even as a nail tech. I like that the ladies working here stick up for each other and don’t let people walk all over them!
I was on a mission to get my nails done for an interview when I stopped at Delight Nails. Imagine my surprise to get my nails done by a young African American girl, Briana! I don't often get my nails done, but when I have, in the past, I never saw people who look like me providing the service. Briana is awesome. Her nails were beautiful, and she informed me that she did them herself. Ladies, treat yourselves and stop in and ask for Briana. You won't be disappointed!!!
My Technician Pat took her time! I recommend asking for her!
Always a great experience! Excellent customer service! Thus salon is always my first choice!
This is not the first time that I've been dissatisfied. On one incidence my nails literally popped off after the 4th day. This most recent time I arrived as soon as they opened. I would have been the first client. The lady told me she had to CALL SOMEONE TO COME IN! Once she called, she told me the individual would be here in 20 minutes!! I got there on time because I was on a schedule. Do not have your establishment open if your workers are not there to te render services. I will not be returning.
God I wish I could give this place no stars. The service is so bad. They did my brows with a razor, the smell of salon is so bad . They make Publix look bad….and my friend even got her nails done and they charged her extra for some ugly nails. DO NOT GO HERE!!!
HORRIBLE!!! DO NOT GET YOUR EYEBROWS DONE HERE. I got mine done today (July 12) First of all they were 20 minutes late to open. I told the lady please just clean up my brows, I do not want a lot taken off or a changed shape!! By the time she was done I knew she messed them up by her body language and the way she passed me the mirror. She made one thinner than the other and literally took off a whole patch making one eyebrow way shorter than the other. She was completely defensive and unapologetic and said she didn't do that. I pulled up before and after pictures to show her and she still was unapologetic. They are horrible.
I came in kinda last minute towards the end of the day but had no wait and no problem getting what I needed done. I let her do kinda whatever she wanted and they turned out beautiful! She was friendly I felt like I still had some say in what she was doing she asked questions throughout the service. First visit so hopefully next time is just as good but I’ll definitely back she was so talented!
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DELIGHT NAILS & SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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