LAVISH BEAUTY

+1 585-254-0760

426 Lyell Ave, Rochester, NY 14606 United States of America

Open Today: -

Quick Facts About LAVISH BEAUTY

LAVISH BEAUTY, as described by the comments, has a mixed set of strengths and weaknesses. In order to provide a comprehensive analysis, let's delve deeper into each aspect.

Starting with the strengths, one recurring theme mentioned in the comments is the quality of the products. Several customers expressed satisfaction with the hair and wig products, highlighting their good quality. This positive feedback on the merchandise suggests that LAVISH BEAUTY carefully selects its products to meet customer expectations. Additionally, one customer specifically mentioned EBIN products as the best, indicating that the store carries reputable brands and stands out in terms of product selection.

Another strength of LAVISH BEAUTY is its pricing. Multiple customers praise the store for offering good prices on their products and wigs. This affordability aspect positions LAVISH BEAUTY as a budget-friendly option for customers seeking hair and wig products.

Furthermore, the store's location seems to be an advantage for some customers. One comment mentions that the store is conveniently located within walking distance from where they live. This proximity makes it easier for local customers to access the store whenever they require hair or wig products. The store's close proximity may enhance customer loyalty and attract local clientele.

Moving on to the weaknesses, one customer expressed disappointment in the service received, stating that no one attended to them. This suggests a lack of attentive customer service at LAVISH BEAUTY. For businesses in the beauty industry, personalized and attentive customer service is crucial in ensuring customer satisfaction. By not attending to a customer, LAVISH BEAUTY risked losing their sales and potentially their loyalty.

Additionally, a customer mentioned that the store's staff wasn't able to assist them adequately. This suggests a lack of product knowledge among the staff members, which can result in a negative shopping experience for customers. Knowledgeable staff is essential for guiding customers, answering their questions, and ensuring they find the right products.

Another weakness highlighted in the comments is the store's limited selection of products and wigs. One customer mentioned that the selection was small, which may limit the variety of options available to customers. Having a limited selection can hinder customers' ability to find specific products or styles they are looking for, potentially leading them to seek alternative stores with better options.

Furthermore, the store's ambiance was criticized by one customer, who mentioned that it felt dark. The overall atmosphere and lighting in a store can greatly impact the shopping experience. A well-lit and inviting environment can make customers feel more comfortable and inclined to spend time exploring the store's offerings. In contrast, a poorly lit interior may give customers a negative impression of the place and make it less inviting.

In conclusion, LAVISH BEAUTY has several strengths and weaknesses as outlined by the comments. The strengths include the good quality of products, affordability, and convenient location for local customers. However, the weaknesses lie in the lack of attentive customer service, limited product selection, staff's inadequate assistance, and the store's dim lighting. By addressing these weaknesses, LAVISH BEAUTY can further improve its overall customer experience and strengthen its position in the market.

Best TL Reviews

I went on vacation to Rochester NY and I went to this hair store. I bought two a scarf wig and a headband wig... I love the wigs.New Jersey doesn't have the scarf wig....the headband wig either.... I'm satisfied about with it...

Love this store its the only hair store I will go to and have been going there for years

No one attended to me so I left, I'll go spend my money where I can get better service.

Among the products I have used EBIN products are the best!!

Good prices and good quality hair and wig products

Always a pleasure to come here and the merchandise is great quality for the price!!! Whenever my family and I want to purchase products or merchandise again, this is our go to!!! Not only is it convenient but it is also in walking distance from where I live!!! So great location, great merchandise, and great prices!!! You can't beat that!!!

Very professional employees always get good service and help promptly and respectfully. Great prices on wigs also, love this store!!!????????????

The prices are fair, however; they have a small selection of products and wigs for purchase. Store is kind of dark and the staff that was there when I went wasn’t to able to assist me.

Would I go again? Yes, the prices are very VERY reasonable but now that I know my way around the store it will be a better experience.