Lovely Nails

+1 954-784-1199

1052 W Sample Rd, Pompano Beach, FL 33064 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails Place is a nail salon that offers a range of services including pedicures, gel manicures, full sets, and eyebrow grooming. Upon analyzing the comments provided by customers, we can identify several strengths and weaknesses of the establishment.

One of the strengths mentioned by a customer is the quality of their eyebrow grooming service. The customer claimed that it was the best they had received in a long time. This positive comment indicates that Lovely Nails Place may have skilled technicians who excel in eyebrow grooming, possibly attracting customers seeking this specific service.

However, the weaknesses identified by customers outweigh the strengths. Several customers complained about the rushed and rough services they received, particularly regarding pedicures and manicures. These comments suggest that the nail technicians at Lovely Nails Place may lack attention to detail and may rush through their services. This rushing could lead to poor results, such as crooked nails, bleeding cuticles, and polish bubbles. Incompetency was another issue raised, with one individual stating that the nail technician painted over their cuticles, causing pain and discomfort. Moreover, there were complaints about the speed of the manicures, with customers feeling that the process was too fast and not thorough enough. This lack of attention to detail and roughness in their services is a significant weakness, as it can lead to customer dissatisfaction and negative experiences.

Another weakness highlighted by customers is the poor customer service experienced at Lovely Nails Place. One customer mentioned that the customer service was not the worst, but this can still be perceived as a negative aspect. Customers expect a pleasant and professional interaction with the staff, and any poor customer service will tarnish their perception of the establishment as a whole. In addition to experiencing subpar customer service, some customers felt racially discriminated against. They claimed that the manager racially profiled customers and provided preferential treatment to Caucasian races, while making African Americans wait for service. This racist behavior is not only morally wrong but also reflects poorly on the establishment as a whole.

Price was another issue raised by customers, with one person stating that they paid $50 for a service that did not meet their expectations. This comment suggests that the prices at Lovely Nails Place may not align with the quality of their services. Customers expect to receive value for their money, and if they feel that the services received do not justify the price paid, it is likely to result in negative reviews and a decrease in customer satisfaction.

Inconsistency in service was another weakness mentioned. One customer commented that they had been coming to Lovely Nails Place for years for their eyebrows, but this visit might be their last. They got a mediocre manicure for a high price, with the gel polish not covering the entire nail and the design not being as requested. This inconsistency in service can lead to trust issues among customers and a decline in customer loyalty.

Overall, the strengths of Lovely Nails Place lie in their eyebrow grooming service, which was praised by a customer. However, the weaknesses are numerous and impactful. These weaknesses include poor attention to detail, rushed and rough services, customer dissatisfaction, racial discrimination, high prices for mediocre services, and inconsistency in service. Addressing these weaknesses is crucial for Lovely Nails Place to improve customer satisfaction and maintain a positive reputation in the industry.

Best TL Reviews

Pedicure was fine, but when it came to my full set the nail tech seemed to be either rushing or incompetent. She put the polish on way to thick and had to go back in several times to add more acrylic, refile crooked nails, etc. In the end I was left with polish bubbles. Oh, and one of my thumb nails is longer than the other!

I paid $50 dollars to get my nails and it wasn't even what I ask for, my cuticles was bleeding and I'm in so much pain I can't even wash my hands without feeling pain, what's worse is he painted over my cuticles.The customer service wasn't the worse.

I usually come for lashes. Came for a pedicure. Horrible! Extremely rough and rushed. Made mu toe bleeding until it could bearly stop. Unapologetically rough. Don't ever.get a pedicure here.

Honestly went in for gel manicure ???? it was possibly the fastest manicure I've ever gotten. It was more like color change. She rushed barely cleaning my nails when I asked to use new tools she gave an attitude ???? ???? then asked to make sure and clean my edges ugh $30 wasted

The manager racially profiles for different prices and will service ANY race before African Americans, making us wait an hour before we are serviced. He will also lie and act like he doesn’t know how to preform certain nail techniques to avoid doing African Americans- rudely brushing them off to other staff while he caters to mostly Caucasian races. This place is overpriced, out-dated, no grey polish and racist

I've been coming here for years for my eyebrows but this might be the last time honestly. I got a Mani pedi and for $78 my Mani was BASIC. Gel polish didn't cover my whole nail, gel got onto my skin and instead of saying that he couldn't do the design I asked for, he gave me something else that made me look 12. When I went to pay with a card like I always do, I was asked if I can go to an ATM. Please do better.

I went for my eyebrows and ended up getting a full set as well, they did an amazing job. Far and away the best my nails have been done in a long long time. Definitely will be coming back!!

Horrible Service! If I could give no star I would , I usually don’t write reviews But When You Literally Don’t Get What you Paid For , Even after trying to make the nail technician fix his error then have to Pay 52$ ! For a refill and toes !!! Then it’s something you complain about . Nails trash , Toes trash , customer service trash . The same man did my toes and nails . He cut my toes down with out asking me , he made em uneven ,he was rough as hell ! And he was as fast as the speed of light ! I came in at 2 and left at 2:45 ????????‍♀️. He was pushy and basically forcing to get gel . As I’m sitting there , I started reading the signs “no refunds” “we have the right to receive service “ . Anyway the color I got was off white which is a very complicated color because of the way you have to stroke it & takes multiple coats and if you not a professional it won’t come out the way it’s supposed to, he kept rushing me to put my hands under the uv light , I put my hand in there and he would tell me all the way and then one of my fingers got messed up and as soon and I told him he said it’s okay I’m like ????. Then I realize the stroking on my nails was hideous so I said I wanna change the color and he replied “ I DONT HAVE TIME TO CHANGE THE COLOR “ I’m Like You Need To Fox It Then And He Just Added The Clear Coat And Told Me To Put It In The Dryer. Then He rush me to take em out and I said it’s not dry and he was like yes it is and when he was adding the gloss to make it shine and wiping the oil off he made a dent in it and just gave me back my hand and was like your done , so as I’m looking at the finish product I see the dent I’m like umm look and he just grabbed my hand Nd started taking off the polish and I was like I wanna change the color and he ignored me and told me I was done . And the manger The was cashing me out saw my nails and made a face ???? . And I was like wow never again.