Nail Republic

+1 847-653-6139

815 Devon Ave, Park Ridge, IL 60068 United States of America

Open Today: -

Quick Facts About Nail Republic

Nail Republic Place is a nail salon that has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is the friendly staff. Multiple comments highlight the friendliness of the staff, showing that they create a welcoming and positive atmosphere for customers. This can contribute to a pleasant overall experience for clients.

Another strength is the cleanliness of the salon. Commenters mention that the salon is clean and spacious, and one even notes that they were impressed by the addition of a plastic bag to the pedicure tub. A clean environment is important for a nail salon as it ensures a hygienic and sanitary experience for customers.

The ability to replicate nail designs and provide quality results is also a strength mentioned. Customers were satisfied with the acrylic nails they received, commenting that they got exactly what they asked for and were happy with the end product. This shows that the salon has skilled technicians who can create beautiful nails.

Personalized service is another positive aspect mentioned. Some commenters note that the salon takes the time to chat with customers and get to know them, creating a more personalized experience. Additionally, one customer received a small discount and had extra services accommodated, such as nail art and removal of a previous set. This level of attention to individual needs can contribute to customer satisfaction and loyalty.

However, there are also weaknesses mentioned in the comments that should be addressed. One complaint is about the quality of the paint job, with a customer stating that it looked sloppy. This indicates that there may be inconsistencies in the quality of the nail services provided, which could be a weakness for the salon.

Another weakness mentioned is an uneven nail length after a pedicure. The commenter notes that they had a broken nail that was fixed with acrylic, but the technician did not make it the same length as the other toe, resulting in an obviously uneven appearance. This lack of attention to detail could be a weakness in terms of overall service quality.

There are also complaints about poor customer service and negative experiences. One customer describes their nails as looking like a 5-year-old did them and expresses dissatisfaction with the price and the technician's decision-making. Another customer had a series of acrylic nails come off quickly after getting them done for a wedding, which suggests a lack of durability and could be seen as a weakness in terms of the quality of the service provided.

One particularly negative comment describes an incident with the manager where the customer felt humiliated and mistreated. The manager allegedly took a photo of the customer without permission and made the customer feel uncomfortable. This highlights a significant weakness in the customer service and professionalism of the salon, as the manager's actions were inappropriate and unprofessional.

In conclusion, Nail Republic Place has strengths in terms of friendly staff, cleanliness, the ability to replicate nail designs, and personalized service. However, weaknesses are evident in the inconsistent quality of services, lack of attention to detail, and poor customer service. Addressing these weaknesses would be important for the salon to improve its overall reputation and customer satisfaction.

Best TL Reviews

I am very happy with my acrylic nails! I got exactly what I asked for and am very happy with the end product. Very friendly staff, and very clean! Next time you want to get acrylics done ask for Michelle!

Update: got home and took a closer look. Not the greatest paint job, looks sloppy. Will stick to doing it myself. Not mad I had them done as they did most of the work for me. Went in for a pedicure on a Saturday, called made an appointment for 1p and they called me early, which was great. The salon was clean and spacious, they added the plastic bag to the pedicure tub which I was impressed by. The tech was very friendly. I also had a broken nail which they were able to fix for me with acrylic. The only thing is that she didn't make it the same length as my other toe so they look obviously uneven. Had I known she wouldn't automatically lengthen the entire nail I would have asked her to. I usually do my own pedicures and have all the tools necessary but I just didn't have time since I have a trip upcoming. I can easily fix the length myself. Overall great experience.

My cousin recommended this place to me so I tried it out. Yen did my nails. I wanted long acrylic nails, I showed Yen a photo of a nail design I wanted and she replicated it so well. The shaping of my nails are beautiful. The quality of my nails and the design are amazing. I’m obsessed with these nails. This salon is 40 minutes away from my house, but I’d gladly make the drive out to get my nails done by Yen. 10/10 would recommend.

Loved my first visit! My nails are so nice and she did exactly what I asked for with very little direction. This shop is also different where they chat with you and try to get to know you a bit. She even gave me a small discount because I had some extras like removal of a full set from a different salon I visited not even to weeks ago - that didn't last at all (that review is next on my list), then nail art which she drew inspiration from a picture I showed her. This is definitely my new nail salon.

WORST NAIL PLACE EVER!!!!

VERY BAD COSTUMER SERVICE

MY NAILS LOOK LIKE A 5 YEAR OLD DID THEM.. PAID $30 FOR SOMETHING THAT SHOUOD HAVE BEEN 5 WORKER TRIED TO CONVINCE ME TO CHANGE THE COLOR OF MY NAILS AND ENDED UP DOING WHAT SHE THOUGHT WOULD LOOK GOOD I DID NOT TELL HER TO DO SO

I just finished a manicure and pedicure at this amazing place. The service is excellent!, all the girls are insanely professional! I highly

recommend this place

Super super disappointed. I came here because they are right by my work. I got acrylics not too long not too short and I explained they were for a wedding. I got them done in a Friday, and the wedding was Saturday and my pinky nail had fully come off like a stick on nail. Next day comes my pointer finger comes off, next day I’m washing my hair another ones comes off. Today my thumb nail came off. They didn’t break off, they fully came off like a glue in nail. Mind you I paid 55 dollars for them. Super disappointed and don’t even want them fixed I just want my money back.

I was so very disappointed after my two friends and I had an amazing experience with the women who gave us mani pedis. I was not planning to pay for more than myself, however my friends said they both didn’t have enough so I offered to pay for them. Once I was finished with my nails (which I adored and so did my friends), I went up the the front desk to pay. The total was more than what was in my bank account, but the woman who did my nails already swiped my card. It declined which for anyone is already humiliating… I immediately went back to my nail station, grabbed my phone, and called my dad to transfer money into my account to pay. As I was calling, I walked back up to the front desk where the manager was now present. She snapped a photo of me on her phone while I was hanging up. After my dad was able to put the money in my account, I asked the manager to swipe my card again. When she did, she printed a different customers receipt and said it was declined. I told her now I had more than enough in the account and showed her my banking app. After showing her that I also asked her to delete the photo of me because I had done nothing wrong and I was more than happy to pay for the service that I received because I work in the service industry and understand needing to be payed for your service. She then said she deleted the photo (I didn’t see her delete it) and swiped my card again. The receipt printed out and I took my card away from her and took the receipt as well. After gathering my things, I told her I would never return here again and I do not wish to. It was over priced for what we received and I don’t think what happened to me what okay AT ALL! You can have surveillance cameras with my face on it, but not on your iPhone. I was only prepared to pay for myself. ($55- no chip + polish change on toes) My friends were both $70 each for medium acrylics and color change on toes! I was very generous in my eyes for going out of my way to pay for them. The manager made me feel so humiliated.