Sky Nails

+1 610-338-0810

483 Baltimore Pike, Springfield, PA 19064 United States of America

Open Today: -

Quick Facts About Sky Nails

Sky Nails place has received mostly positive feedback from customers, highlighting some of its strengths such as a clean and friendly environment, a wide selection of colors and services, and talented nail technicians. However, there are also a few comments that mention weaknesses such as pricing changes, additional charges for certain services, rushing through nail appointments, and a specific incident where the customer had a negative experience with the service provided.

One of the strengths of Sky Nails place, as mentioned by multiple customers, is the clean and friendly environment. Customers appreciate the salon's cleanliness, which is an important factor when choosing a nail salon. A clean environment also contributes to a more pleasant and comfortable experience for customers. The friendly staff is also mentioned, indicating good customer service and a welcoming atmosphere.

Another strength mentioned by customers is the selection of colors and "kinds" available at the salon. This indicates that Sky Nails place offers a wide range of options for customers to choose from, allowing them to customize their nail designs according to their preferences. Having a diverse selection of colors and types of manicures/pedicures is a positive aspect for a nail salon, as it caters to different customer preferences and ensures that customers can find something that suits their style.

The talent of the nail technicians is another strength mentioned by customers. Positive comments about the quality of the nail services indicate that the technicians at Sky Nails place are skilled and capable of providing satisfying results. This is particularly important, as customers rely on the expertise of the technicians to achieve the desired outcome for their nails.

Customer recommendations are also worth noting as a strength of Sky Nails place. Recommendations can significantly impact a business's reputation and attract new customers. The fact that multiple customers have recommended the salon indicates a level of satisfaction and confidence in the services provided.

However, there are also a few weaknesses mentioned in the comments. One recurring weakness is the issue of pricing. One customer mentions that prices went up after the salon reopened following a shutdown. While it is natural for prices to change over time, it is important for businesses to communicate any pricing changes to customers. Price increases may affect customer loyalty, especially if customers feel that the new prices are not justified or reasonable. Additionally, another customer mentions being charged an additional fee for a service that they believed was included in the manicure service. Extra charges for services that are typically considered part of the overall service can lead to customer dissatisfaction.

There are also comments about rushed service and issues with complex designs. The comment mentioning rushed nails and lack of proficiency in complex designs indicates a weakness in attention to detail and possibly a lack of expertise in certain areas. Nail salons should strive to provide quality service and take the necessary time to ensure customer satisfaction, rather than rushing through appointments. Complex designs require precision and skill, so it is crucial for the salon to have technicians who are proficient in executing them.

One negative experience described by a customer details a specific incident where the technician did not follow the customer's request and caused damage to the customer's natural nail. This incident highlights a major weakness in communication and customer service. Not following the customer's instructions and causing harm is a significant failure on the part of the technician. In addition, the customer mentions that not all of the previous set of acrylic nails was properly removed, indicating a lack of attention to detail and not fulfilling the customer's request. Such incidents can lead to a loss of trust and customer loyalty.

In conclusion, Sky Nails place has several strengths, such as a clean and friendly environment, a wide selection of colors and services, and talented nail technicians. However, there are also some weaknesses, including pricing changes, additional charges for certain services, rushing through appointments, and incidents of poor service. It is essential for the salon to address these weaknesses and ensure consistent quality service to maintain customer satisfaction and loyalty.

Best TL Reviews

Nice place to get nails done. Clean and friendly staff. They did a good job on my dip nails. Cost $45 for dip manicure. She even tried out the colors on nails for me to see if i liked the color. I recommend this place.

Highly recommend this salon. Still a very satisfied customer in 2023!!

Always an excellent selection of colors and "kinds" ... Edna is terrific! NOTE: I am a "regular" customer, every 4-5 weeks (gel) for "mani-pedi" since moving to Delaware County.

Always a pleasant experience! Relaxing, friendly staff and customers! My "go to" place! AMPLE parking!!

I've been going to this salon for a few years and was very happy with their services. When they reopened after shutdown their prices went up, but I was okay with that. I always get the fill in gel manicure. Last time I was charged 3.00 for them to file back my nails, I was taken back on that charge since I thought that was part of the service. I will not be going back if they are going to add on those ridiculous charges.

The ladies were very nice and i was charged $65 for a full set of acrylics which seemed like a deal! My nails look beautiful, but the person doing my nails kind of switched up the design ( I gave them a picture of what I wanted my nails too look like) but they still look good! Will be visiting again

update: i most likely will not visit as much anymore, they rush the nails and aren’t that good when it comes to complex designs

I just want to say I will be going here from now on and lee is amazing !!! She was quick she was nice and my nails look amazing !!!! I will be back here

They’re amazing. I’ve been going for years and have never had one complaint! I’ve been trying desperately to get back but ya know…life????????‍♀️ Hopefully I get there soon!

I love this nail salon! Every time I go in there I’m greeted warmly and the service is always quick. My nails always last a few weeks, no issues, and they do a great job in a timely manner. I especially love the woman who does the pedicures she always takes her time and makes you feel pampered! Thank you so much ladies!

I used to go to this salon for years before COVID. I went back earlier this week because my normal salon was closed. I asked to have my acrylic nails soaked off and to get gel polish on my natural nails because my job doesn’t want us to have long acrylic nails anymore. Instead of soaking them off the lady attempt to pry them off and in the process ended up ripping off half of my real pinky nail. After I insisted that I wanted them soaked off and that her prying them off hurt she finally began to soak them off. She got maybe half of the acrylic off of my nails and just filed the rest down and put polish over them. So not only did half of my natural nail get torn off, she also didn’t actually take off all of the acrylic from my previous set like I asked. I would also like to add that she did file the acrylic down to blend with my natural nails but she didn’t shape them at all so I ran to the cvs down the street and bought a new file to shape them myself. This cost me $40 and was a complete disaster. I will not be returning. I should’ve waited for my normal salon to open back up!!!!