Quick Facts About Lee's Beauty Supply
Strengths:
1. Nice and helpful staff: Many customers mention that the staff at Lee's Beauty Supply is friendly and accommodating. This creates a positive and welcoming atmosphere for shoppers.
2. Reasonable prices: Customers appreciate the affordability of the products at Lee's Beauty Supply. The store offers a wide selection of hair and hair products at reasonable prices, making it an attractive option for customers looking for budget-friendly options.
3. Organized and clean store: Customers praise the cleanliness and organization of the store. A well-organized store enhances the shopping experience and makes it easier for customers to find what they need.
4. Wide selection of hair and beauty products: Lee's Beauty Supply is commended for its diverse range of products. Customers mention that they can find everything they need, from hair to hair products, wigs, hats, purses, and accessories. This comprehensive selection caters to various customer preferences and needs.
5. Good customer service: The staff is noted for being kind, courteous, and helpful. Customers appreciate the effort made by the staff to assist them in finding the products they are looking for.
Weaknesses:
1. Quality issues with products: One customer had an unfortunate experience with a purse purchased from Lee's Beauty Supply. The handles snapped off after just a few hours of use, indicating a potential quality issue with the products sold. This raises concerns about the durability and reliability of products at the store.
2. Limited return policy: Despite the quality issue, the customer was only offered an exchange if they brought the bag back to the store. This could be inconvenient for customers who live far away, as it places the burden on them to return the faulty product. A more flexible return policy could improve customer satisfaction in such situations.
3. Uncomfortable encounter with security guard: A customer reported feeling uncomfortable due to inappropriate comments made by a security guard. This reflects poorly on the store's ability to provide a safe and inclusive shopping environment. Addressing the behavior of staff members and ensuring a harassment-free environment is crucial for maintaining a positive reputation and customer loyalty.
4. Inconsistent feedback: While the majority of reviews are positive, there are a few negative experiences mentioned by customers. This inconsistency in feedback suggests a potential lack of consistency and quality control within the store. Addressing any discrepancies and ensuring consistent customer experiences is essential for maintaining a positive reputation.
Conclusion:
Lee's Beauty Supply has several strengths that contribute to its positive reputation, including a friendly and helpful staff, affordable prices, a wide selection of products, and a clean and organized store. However, there are also weaknesses that should be addressed to maintain and improve customer satisfaction. These weaknesses include quality issues with products, limited return policy, uncomfortable encounters with staff members, and inconsistent feedback. By addressing these weaknesses, Lee's Beauty Supply can further enhance its strengths, cultivate customer loyalty, and improve its overall reputation.
Best TL Reviews
Visited this location on 9-30-22 and purchased a purse. They were nice during the transaction.
I used the bag at the airport today and the handles snapped off. They are glued on the bag and we’re not secure.
I called on 10-1-22 and told them what happened. They only offered an exchange if I bring the bag back to Toledo!
No one expects to spend $40 for a bag and have it break in hours.
Avoid this shop!
Very nice store. I only been here a couple of times and really don't have any negative experiences. The workers were all nice and helpful. HOWEVER, the only negative is that the last time I came in with my boyfriend and the security guard made me feel very uncomfortable. He made countless comments about my boyfriend and I. I don't know why he felt the need to comment but he did. We were just enjoying a nice day out together. From the literal MOMENT we walked in, he was making weird comments about us. Even when my boyfriend left out he still was coming up to me saying weird things. ????????????♀
Very nice people every time I go in there
I love this place because their prices are very reasonable and the store is organized and very clean
Wonderful, Kind, Courteous & Very Helpful They Carry Wide Selection of Hair & Hair Products of All varieties. Love Going There Anything You Want & Need In This Store & Staff is Wonderful Too Always Try Help You find What You are Looking For. Thank You Guys You Truly Are The Best in The City.
Love this place ????. From wigs to hats, purses and accessories. Everything for hair.
Very nice & always has what you are looking for!
They make me feel at home everything. Good helpful staff. Great prices
Place Pictures
Lee's Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:30 AM - 05:30 PM |
How to go there
Location
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