Deka Lash - McMurray

+1 724-318-4083

3527 Washington Rd, McMurray, PA 15317 United States of America

Open Today: -

Quick Facts About Deka Lash - McMurray

Deka Lash - McMurray Place has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the establishment, it is important to consider the different aspects mentioned in the comments.

Starting with the positive feedback, several customers praised the skill and expertise of the lash artists. Comments such as "The girl that did them was great!" and "Cassie was great! She took her time and my Mega Volume lashes look great for my photo shoot tomorrow!" indicate that there are competent and talented lash artists at Deka Lash - McMurray Place. This is a strength of the establishment as it shows that they have skilled professionals who can provide quality results.

Additionally, convenience is mentioned as a strength in some of the comments. One customer mentioned the time-saving convenience of not having to fuss with mascara or strip lashes every day. Another customer appreciated the easy access and parking available at the location. This indicates that Deka Lash - McMurray Place provides convenience for their customers, which can be a significant factor when choosing a beauty service provider.

Furthermore, the cleanliness of the facility is highlighted in the comments. One customer mentioned the "very clean facility" and another mentioned the "clean environment." This demonstrates that Deka Lash - McMurray Place maintains a hygienic and sanitary salon, which is essential in any beauty establishment.

On the other hand, there are several weaknesses that can be identified from the comments. One recurring complaint is the high cost of the services. A customer mentioned that the lashes were "extremely expensive" and another commented that it was a "waste of money." This suggests that the pricing at Deka Lash - McMurray Place may be a weakness, as some customers felt that the services did not justify the high cost.

Another weakness mentioned is poor communication and customer service. One customer expressed disappointment in the lack of communication during their eyebrow lamination appointment, stating that the technician did not introduce herself or speak throughout the process. Additionally, another customer had a frustrating experience with a missed appointment and lack of response from the salon, leading to a refund dispute. These comments suggest that there may be issues with customer service and communication at Deka Lash - McMurray Place.

Lastly, there is a comment regarding the inability to address specific areas due to medical circumstances. A customer mentioned that their lash artist was not able to do anything with the areas where their lashes were not growing in properly due to chemotherapy. While this is not necessarily a fault of the establishment, it highlights that Deka Lash - McMurray Place may not be able to accommodate certain individual circumstances.

In conclusion, Deka Lash - McMurray Place has strengths in terms of skillful lash artists, convenience, and cleanliness. However, there are weaknesses related to high cost, poor communication and customer service, and limitations in addressing specific individual circumstances. These aspects should be considered when deciding whether to visit Deka Lash - McMurray Place for lash services.

Best TL Reviews

I had eyelash extensions done for my wedding. The girl that did them was great! The experience was perfect my complaint is how long they lasted and how expensive they were. I wouldn’t mind spending that kind of money if they lasted. They looked absolutely beautiful on fri when I had them done and sat for my wedding but by sun morning they were already falling out. I cleaned them didn’t use mascara on them and followed all their directions but after less than a week of having them they were completely gone. I’m very disappointed! They are extremely expensive so for them to last less than a week is upsetting. I was very excited to have them done so I’m really disappointed that they didn’t last.

I would never come here again. The girl doing my eyebrow lamination didn’t even introduce herself or speak the whole time. I have never had a brow lamination before and she didn’t talk me through the process or anything. Also never taught me about after care just handed me oil. The brow lamination also didn’t work at all. My eyebrows are back to normal. It was so uncomfortable the whole time I was there I couldn’t wait to leave. It was a waste of my time and money.

Meagan did my lashes for a formal event. I love the look and the time saving convenience of not fussing with mascara or strip Lashes every day. I saw Megan again and I like them even more than I did the first time!

Update to my original review: after deciding to continue with Deka Lash, I have now cancelled my membership. I had an appointment on 9/21/22 at 9am. I walked in the door at 8:58 and was told that Meagan would be right with me. Finally at 915 while still waiting, I was told that Meagan was “on her way”. Since I had another appointment in the opposite direction immediately following, I could not wait for her to arrive. I called the telephone number that the tech gave me and was assured that the salon would reach out to me. Since then, I’ve called and texted on 6 subsequent dates and haven’t received a response! When an appointment is missed, the client is charged. I didn’t ask for that same consideration, I asked only for the balance on my membership to be reimbursed, a whole $32. To receive no response at all from the franchise owners and for them to refuse to refund my $32 is an absolute disgrace!

Cassie was great! She took her time and my Mega Volume lashes look great for my photo shoot tomorrow! Will definitely be back!!!

I had a good experience with Shannon … she was great… I had an issue with dekalash auto appointment system bc it sent me to the wrong dekalash but the operator helped me but it was a bit awkward bc it made me late… the link for directions in the reminder text took me to a dekalash the city over which wasn’t open but I got there ( to the right place )pretty soon after

Chelsea is great as a master lash artist! Plenty of parking, easy access from RT19, clean environment and personable, knowledgeable staff!

Very clean facility. My Lash expert provided very good service. I've never had this process done before and didn't realize that the false eyelashes are connected to your real eyelashes. I'm going through chemo and have some splotchy areas where my lashes aren't growing in and Caitlyn was not able to do anything with these areas. Not her fault, But I wish I would have known this before I made the appointment

Meghan at Deka Lash was amazing! She made me feel comfortable and at ease for my first time lash lift. She was very professional and efficient and I would definitely recommend her to all my friends. My lashes look great and I am so happy I decided to go see Meghan.