Lovely Nails

+1 828-464-0080

508 10th St NW H, Conover, NC 28613 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails, based on the comments, appears to have both strengths and weaknesses. To provide a comprehensive review, let's analyze each aspect in detail.

Starting with the strengths, one customer mentioned that Mary at Lovely Nails consistently provides great nails. This demonstrates that the salon has skilled technicians who are capable of delivering satisfactory results. Additionally, another comment mentioned that the prices at Lovely Nails are reasonable, attracting customers with competitive pricing. This affordability could be a significant advantage for customers seeking quality nail services at a lower cost.

Furthermore, Lovely Nails is commended for its cleanliness. Multiple comments emphasized the cleanliness of the salon and the fact that tools are sanitized after every use. This attention to hygiene is crucial in a salon setting, providing customers with peace of mind and reducing the risk of infections.

Another strength mentioned by a few customers is the availability of appointment slots. Being able to schedule an appointment in advance ensures that customers have their allotted time to get their nails done, avoiding long wait times and potential disappointment.

On the other hand, there are clear weaknesses highlighted in the comments as well. One major issue is the rushed and unsatisfactory service experienced by multiple customers. Comments include instances where technicians were rushing or seemingly overwhelmed by attending to multiple customers simultaneously. This leads to poor attention to detail, resulting in uneven nails, sloppy application, and dissatisfaction among customers.

Additionally, there were complaints regarding the use of incorrect or subpar products. One customer specifically mentioned their disappointment with gel nail polish that only lasted four days, despite gel polish typically being known for its longevity. The use of gel polish instead of regular polish without consent is another misstep that suggests inconsistent service quality.

Another weakness mentioned is the inconsistent quality of the work. While many customers praised the salon for their satisfactory results, there were instances where customers received subpar or rushed services. This inconsistency can be concerning for potential customers who rely on consistent and reliable service.

Furthermore, some customers expressed discontent with the prices charged at Lovely Nails. They felt that the prices were higher compared to other nail salons while not delivering the same quality. This can be seen as a significant drawback, as customers expect fair pricing in exchange for the services received.

Lastly, one customer cited poor customer service, stating that they felt rushed and dissatisfied with the overall experience. The mention of old color remaining on the nails and unsatisfactory shaping reflects a lack of attention to detail and customer needs.

In conclusion, Lovely Nails has its strengths, such as skilled technicians, reasonable pricing, cleanliness, and appointment availability. However, the salon faces weaknesses including rushed and inconsistent service, use of incorrect or subpar products, variation in work quality, higher pricing compared to competitors, and poor customer service. These weaknesses may deter potential customers from choosing Lovely Nails as their preferred nail salon.

Best TL Reviews

Came to get my nails done for my wedding. Well, this is not the design I wanted, along with the fact that the lady was rushing, and huffing when I was trying to tell her they were not even. Well, they look like dookie and I’m so disappointed. I didn’t see anything lovely about these nails ????

Second most uncomfortable experience I've had in this town. I asked for a deluxe hot stone pedicure with regular polish. The girl decided to upsale herself and use gel polish and she didn't do my Houston massage. Won't be going back there. Ever!!!

Must visit Mary every 2 weeks for her great nails.

I came here to have my nails done for my bridal shower. It was my first time. It was the closes place to my house, so I figuered id give it a try. They didnt seem like they were too busy, but thw lady doing my nails, was not able to just focus on me, she was going back and forth between me and another customer. I asked fot gel nail polish, which this was only my 2nd time using gel nail polish. The process she used was different from the other place i used before. At first the nails looked decent, but the next day and days following i kept noticing how sloppy they looked, and on the forth day they just looked terrible, so I took them off. 4 days is all it lasted. I was so shocked, and the prices were a lot higher so needed less to say I am disappointed in the whole situation. My toes do still look ok, just used regular polish on them. I dont leave reveiws usually, but the gel nail polish is known for lasting much longer than regular, and i literally didnt get a full week of use out of them.

I've been coming here close to 10 years. Prices are very reasonable, and service is always good. It's very clean, tools ARE sanitized after every use!! I get the regular pedi with regular polish and it lasts about 3-5 weeks and I wear steel toes 5-6 days a week. I get the gel polish on my fingers and lasts my about 5 weeks. If they are busy sometimes they do rush a little but have always been happy with the service. I've been else where, and I am charged for cut down, color change, and the prices never stayed the same. I always come back to lovely nails, they are by far the best and cleanest.

We've been going here for a little over a year now. 95% of the time our nails turn out really good! If they're in a hurry you might have one or two that aren't perfect but compared to some other places we really enjoy going to Lovely Nails. Best to make an appointment so you have your allotted time to get your nails done. The shop is always clean. The ladies are always nice.

Overly price, only reason I came here is because I have a tight schedule and the card machine was down where I go and went here instead do to time limit. My nail place ,my nails can last up to 3 weeks(acrylic with gel over lay) and this place not even 4 days later the gel was peeling off so not only over price but very poor quality. I will never return and rather wait for my place when I have time!!

My first time and my last time the customer service and the service here was horrible and rushed they left some of the old color on my nails the shaping was horrible it all was just bad and I will not be going back that was a 110 wasted and then had to pay to have them redone