Express Barber Shop

+1 313-808-7988

2001 Springwells St, Detroit, MI 48209 United States of America

Open Today: -

Quick Facts About Express Barber Shop

Express Barber Shop has both strengths and weaknesses based on the comments provided. It is important to consider these factors when deciding whether or not to visit the establishment.

Starting with the weaknesses, one common complaint is that some of the barbers lack skill and experience. One customer mentioned that a young barber had no idea how to fade hair, which is a crucial technique in barbering. This may deter potential customers who are looking for a precise and well-executed haircut. However, another customer pointed out that the older barbers seem to do a slightly better job, indicating that there are more reliable options available within the shop.

The prices at Express Barber Shop are also criticized as being higher compared to other barber shops in the area. This can be a major drawback for budget-conscious customers who are seeking affordable haircuts. With so many other options available, customers may be tempted to choose a cheaper alternative, especially if they believe the quality is not significantly better at Express Barber Shop.

Another significant weakness mentioned is the inconsistency in opening hours. One customer complained that the shop claimed to open at 8 am but did not actually open until 10 am. This can be frustrating for customers who have made early morning appointments or who prefer to get their haircuts done before starting their day. The lack of punctuality suggests a lack of professionalism and may drive potential customers away.

Another significant customer complaint is the unprofessional behavior of some barbers at Express Barber Shop. One customer mentioned that some barbers were drinking and possibly under the influence while cutting hair. This is highly inappropriate and can compromise the quality and safety of the services provided. It is essential for a barber shop to uphold professional standards and ensure a clean, safe, and sober environment for customers.

In terms of strengths, some customers have highlighted positive experiences at Express Barber Shop. One customer praised the barbers for being kind and knowledgeable, indicating that they possess good customer service skills. This can contribute to a positive atmosphere and make customers feel comfortable during their visit. Another customer stated that the shop has an overall good vibe, further emphasizing the pleasant experience they had.

One customer mentioned that Express Barber Shop is their go-to place for haircuts, indicating that the establishment has established a loyal customer base. This suggests that there may be some barbers who consistently provide high-quality haircuts and satisfy their customers' needs. However, it is important to note that the positive experiences expressed in the comments are outweighed by the negative ones, indicating a lack of consistency in service quality.

One final weakness mentioned by a customer is the wait time at Express Barber Shop. They mentioned waiting for two hours for a haircut and suggested implementing appointments to reduce waiting times. This can be a major inconvenience for customers, particularly those with busy schedules or families with children who may have difficulty waiting for long periods. Implementing an appointment system could improve customer satisfaction and efficiency.

In conclusion, Express Barber Shop has both strengths and weaknesses based on the comments provided. While some customers have positive experiences and appreciate the friendly atmosphere, others have voiced concerns about the lack of skill, high prices, unprofessional behavior, and long wait times. These factors should be taken into consideration when deciding whether or not to visit the establishment.

Best TL Reviews

The young guy who cut my husband's hair has no idea how to fade... If you go there, make sure one of the older gentlemen cuts your hair as they seem to do a slightly better job. The prices are higher compared to other barber shops in the area. I would not recommend a haircut from this place.

This business needs to change the hours of operation.. they state they are open at 8am but really don’t open til 10am.. ridiculous. Any other time they take forever and it’s very unprofessional to be drinking and under the influence when cutting someone’s hair.

I went with my two boys out of 4 barbers working 3 were busy the fourth barber didn’t acknowledge us the third finished cutting and went on lunch and the second finished tried to jump us and when told my kids were next he took of his cape and went to drink his beer outside with the 4th outside. Left one barber we just walked out cuz we were disappointed went down to el Tijeraso where they were much more professional!!!

Muy amables y expertos

My family has been going to this place for a while now but recently there was two issues my family incurred and that was that barbers don't know how to cut I highly recommend some where else my dad was bleeding from the ear and my nephew as well at the time they were going there I dont know who is in charge but you need to fix that soon and for others reading this u should go to a different place to cut your hair .

They take forever. Only one person is very skilled so if you want a special cut for a kid, be ready to sit and wait for hours.

Great place tbh, everyones nice and polite and has an overall good vibe

Dos horas esperando para un corte. todos los barberos tienen sus clientes. Creo que si atendieran nada más con citas no tendrías que esperar tanto tiempo.