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Qt Nails

+1 585-426-1666
Cornelia Dr, Rochester, NY 14606 United States of America
Open Today: Closed

Quick Facts About Qt Nails

Qt Nails place, as evidenced by the comments, has several strengths that contribute to its positive reputation. Firstly, customers consistently mention that the salon is very clean and professional, indicating that hygiene is a priority for the establishment. This is an important aspect for customers who want to feel comfortable and safe during their nail treatments. Additionally, the fact that the staff greets customers by name and makes them feel welcomed adds a personal touch to the salon experience, making customers feel valued and appreciated.
The salon also receives praise for the quality of their services. Many customers mention that the staff does an amazing job on their nails and feet, indicating that they have skilled technicians who are knowledgeable in their craft. This is further supported by the comment about the fantastic pedicure that included exfoliation and a massage with hot stones, showcasing their attention to detail and the effort they put into creating a relaxing and pampering experience for clients. Customers also note that the prices are fair, suggesting that Qt Nails place offers competitive pricing in comparison to other nail salons.
Qt Nails place seems to have a loyal and satisfied customer base, as indicated by repeat visits from customers who have had positive experiences. The fact that customers state that they will be coming back to the salon demonstrates that the service provided is consistent and reliable. This bodes well for the salon's reputation and long-term success.
However, there are also some weaknesses that are mentioned in the comments. One customer highlights that they overheard the staff gossiping about clients, which they perceive as unprofessional behavior. Gossiping about clients can damage the salon's credibility and make customers feel uncomfortable or judged. This is an issue that the salon should address in order to maintain a professional and welcoming atmosphere.
Another comment mentions a negative experience with one of the staff members. The customer states that they were treated rudely and that the salon is all about the money rather than guest services. This indicates a lack of customer service and a focus on financial gain rather than creating a positive experience for clients. It is important for the salon to prioritize customer satisfaction and ensure that all staff members are trained to provide excellent customer service.
Additionally, there are complaints about the quality of the nail treatments. One customer mentions that the gel polish chipped multiple times within a short period, indicating a lack of durability or improper application. This could be a result of using lower quality products or incorrect techniques. The customer also mentions that they paid more than usual for the gel polish, which suggests that there may be inconsistencies in pricing or a lack of transparency regarding charges. Finally, the comment about the staff filing a customer's finger until it bled raises concerns about the safety and professionalism of the salon.
In conclusion, Qt Nails place has several strengths including cleanliness, professionalism, personalized service, and skilled technicians. However, there are weaknesses related to staff behavior, customer service, and the quality of nail treatments. These weaknesses should be addressed by the salon in order to maintain a positive reputation and ensure customer satisfaction.


Best TL Reviews

I finally found my nail place. Very clean and professional. They greet me by my name and make me feel welcomed.
I just got a pedicure here. They did a fantastic job. She spent a lot of time on exfoliation and a good massage with hot stones. The price is very fair and they are friendly as well. It was a really nice surprise to find a place that did such a good job on a trip out of town.
Lisa made my first time there great!!!! She did amazing work on my hands and feet I'm definitely coming back
They are very Rude and gossiping about clients so we can’t understand, which it’s unprofessional.. It’s all about the cash not guest services after working so hard for our cash ..check my big toe .. not satisfied and she kicked me out because I complained and refused to do my nails but I still paid her .. I believe in karma and god s words .Be Kind ,love ,respect .. Couldn’t degrade my life over this Asians .. Remember I believe in Karma.. The owner( Lady ) needs to go for personal business class ., she s making so much money now She forgot her good costumers
I have a TERRIBLE habit of biting my nails and they have always done a wonderful job with my acrylics even though I know it's more difficult working with nothing. They're super sweet here too and I love the quality. It's the only nail place I go to.
Walked in, they fit me in and gave me what I wanted. ❤️
Great work they did on my feet and nails...I'm having all my pedicures and fill-ins done here!
I was in on a Wednesday to get nails filled with gel polish. (Thursday) morning paint was chipping. I have overlay with my own nails this never happens. So I go in they fix it. Same thing happens again By Friday morning. Now this is 3x’s its been fixed in 3 days. I told lady if it chips again I’m changing polish. So it chips I change polish after a few days all nails being chipped They charged me $25. I’ve never paid $25 for gel polish it’s usually $15. She says because I didn’t get a fill????it’s $25. But I was just in for a fill and they gave me horrible Diluted polish that would not stick. After this experience I will not be back. I don’t mind paying to change polish and this was their bad product it should have been the $15 they usually charge me or free. Not only that the lady filed my finger til it bleed. I’m over it

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Qt Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:30 AM - 05:00 PM
Sunday Closed

How to go there

Location