Cost Cutters

38020 US-18, Prairie du Chien, WI 53821 United States of America

Open Today: 09:00 AM - 06:00 PM

Quick Facts About Cost Cutters

Cost Cutters, as evident from the comments provided, has both strengths and weaknesses in its operations. This analysis will consider these factors to provide a comprehensive understanding of the salon's performance.

One of the apparent strengths of Cost Cutters is the quality of service provided by some of its stylists. In the first comment, a customer expresses gratitude towards the stylist for giving them the haircut they wanted. The stylist is commended for being understanding and patient, despite being the only one cutting hair at the moment. This highlights the dedication and professionalism of the staff members, contributing to a positive customer experience.

Another strength of Cost Cutters mentioned in the comments is the availability and flexibility of appointments. In one comment, a customer mentions being accommodated at the last minute before leaving on vacation. This demonstrates a willingness to cater to customers' needs and a commitment to providing timely service.

However, there are also distinct weaknesses highlighted in the comments. One recurring issue is the inconsistency in the quality of haircuts. Multiple commenters mention receiving unsatisfactory haircuts, where the stylist did not adhere to their requests or did not meet their expectations. This inconsistency could indicate a lack of proper training or supervision of stylists, leading to varying levels of skills and expertise among the staff.

Furthermore, the comment that mentions encountering different staff members on each visit suggests a lack of employee stability. The absence of consistent staff could hinder the development of client-stylist relationships, which are crucial for providing personalized service. In contrast, the positive comments that specifically mention individual stylists reinforce the importance of building long-term relationships with clients. Therefore, the frequent turnover of staff members could be seen as a weakness, as it impacts the salon's ability to maintain a loyal customer base.

Several negative comments highlight instances of rudeness and poor attitudes from the stylists. In one comment, a customer describes a stylist's terrible attitude, resulting in them leaving without receiving a haircut. Another comment mentions feeling turned away and encountering rude behavior from the staff, even though they had been a loyal customer for years. Such negative experiences can significantly impact the salon's reputation and deter potential customers from seeking services at Cost Cutters.

Another weakness worth considering is the issue of communication and consistency in salon policies. One commenter mentions being turned away from a haircut despite having made an appointment, while another states that sometimes appointments are needed, and other times walk-ins are accepted. Inconsistencies in policies can lead to confusion and frustration among customers, undermining their trust in the salon's services.

In conclusion, Cost Cutters has both strengths and weaknesses as highlighted in the comments. Some of the salon's strengths include the dedication and professionalism of certain stylists, flexibility in appointment scheduling, and friendly customer service in some instances. However, weaknesses such as inconsistent haircut quality, high employee turnover, rude behavior from stylists, and inconsistencies in salon policies can negatively impact the customer experience and reputation of the salon. Addressing these weaknesses should be a priority for Cost Cutters to enhance customer satisfaction and attract a loyal clientele.

Best TL Reviews

Great service! I can't thank the stylist enough for giving me exactly what I was asking for. I wish more people would be understanding and patient with her for she is the only one to cut hair at the moment. Being short staffed and getting qualified applicants is not easy so simple. She doing what she can and doing it great! Thank you again!????

Like Courtney. Made an app 9/25 at 10:30. Waited til 10:45. Trisha told me she was going to give me a brush to comb out my hair. I told her it would break off & needed to be wet, then said I'd have to brush it myself cause it was matted. I have curly hair. She had a TERRIBLE attitude & I left. Never done that before, or had a stylist be so RUDE!!!

Took my daughter to get hair cut. Stylist did not cut her hair like the picture I provided. She cut a bunch of layers up the back that were choppy and not blended at all. Looks horrible with her straight, fine hair. Also sides were not even. I had to schedule another appointment at a different salon to get it fixed the best they could.

What a bunch of stuck up conceited woman who think they're better than everyone else. Turned me away from a haircut twice in two days. Unacceptable! Very rude too. I've been a loyal customer with Cost Cutters for over two decades. Never again!

I have been going to Kortney for years. She is the only one I trust to cut mine and my children's hair. She is amazing at what she does. Takes her time and really listens to what I want. This salon really has a great group of girls working there and is the place to go in Prairie Du Chien for all your hair needs!

My wife and I have been going to Kortney for over a year and we love her! Not only does she make you feel comfortable and pampered, she is a genuinely sweet lady that cares about her clients!

Always friendly. They got me in at the last minute before I left on vaca to Alaska,they are awesome I love going there!

It's hit and miss at this place. Might get a good haircut one time and not so good the next time. And hardly ever see the same people working there. And one time it's walk in only, then the next time they say I need an appointment. No consistency what so ever.