Arzath Tire Co

+1 704-629-9528

1010 Gastonia Hwy, Bessemer City, NC 28016 United States of America

Open Today: Closed

Quick Facts About Arzath Tire Co

Arzath Tire Co has both strengths and weaknesses based on the comments provided. However, it's important to note that the sample size is small, and the comments may not represent the overall impression of the company. Nonetheless, let's analyze the strengths and weaknesses according to the comments.

Strengths:

1. Good prices: Multiple comments mention that Arzath Tire Co offers competitive prices on their tires. This could be seen as a strength as customers appreciate affordable options.

2. Quick service: One comment highlights the fast service provided by the shop. This can be a significant advantage for customers who need their tires fixed or replaced in a timely manner.

3. Availability of tires: One comment specifically states that the shop had the tire the customer needed. Having a wide selection of tires in stock can be viewed as a strength, as it ensures that customers can find what they are looking for.

4. Customer service: A few comments mention good customer service, with employees going out of their way to assist customers or being friendly and helpful. Positive customer service experiences are always a strength for any business.

Weaknesses:

1. Dishonest business practices: One comment alleges that the shop tries to charge customers for unnecessary repairs and that one worker pocketed money. This indicates a potential weakness in terms of the company's integrity and trustworthiness.

2. Rudeness: A few comments mention rude behavior from the owner. Poor customer service and rude behavior towards customers can have a negative impact on the reputation of the business.

3. Gender-based pricing: One comment highlights gender-based pricing, with females being charged more for a used tire. This indicates potential discrimination and can be a significant weakness for the company.

4. Inconsistency in pricing: Another comment suggests that pricing may vary depending on factors like the gender of the customer. Inconsistency in pricing can create distrust and dissatisfaction among customers.

5. Lack of oversight from the owner: One comment suggests that the owner should be more present at the establishment to ensure proper management. This lack of oversight can lead to poor business practices and a negative customer experience.

In conclusion, based on the comments provided, Arzath Tire Co has strengths such as good prices and quick service, along with weaknesses such as alleged dishonesty, rudeness, gender-based pricing, inconsistency in pricing, and lack of owner oversight. It is crucial for the company to address these weaknesses and focus on improving customer satisfaction and trust.

Best TL Reviews

I have been going to this shop he has great tries and good prices. He gets them on quick I'll be staying with him for many of more years to come

Great place to get your tires fixed and good prices

servicio rápido, el caldo es gratis jajaja

I would never recommend this rude place. The way they do business....Trying to charge people and tell them they need repairs, when it's not needed, and one of the worker put money directly into his pocket. I wonder why he didn't give me a receipt for charging me to look at my vehicle. Stay far away from this place! Do yourself a favor and go somewhere more reputable.The owner should be around more often and run his establishment correctly. I'll be sure to tell everyone not to go to Azarath.

I want to tell everyone that my experience with Arzath Tire Company today was fantastic. I has been at work over on the west side of Shelby and didn't get out of the plant until about 5:25, well, Arzath Tire appears to be a family owned business and after a hard day's of work I can assure you ever one was more than ready to go back home...... However, this attitude was not what I saw today. They waited until I could get to their shop and I quickly felt like I was not in their way. The two used tires that I have bought from them are in great condition and roll down the highway like new ones. These are great people and very good at customer care and service service. There is NO DOUBT I that I have found the tire shop where I will do all my shopping for car tires.

They had the tire I needed .but if you're a female expect to pay more for a used tire.. decided I wasn't going to pay that much and left. Husband went there later in the evening and asked for the exact same tire and had to pay $20 less

Great customer service!! Changed 2 tires. The guy put some air in my front tires and didn't realize that they were low on air. Great Job!!!

The owner is very rude!! He tried to charge me $5.00 for air in my tires. Then he gives you a price on tires what he think is right. Would not recommend, go to discount tire.