Quick Facts About Nail Tips
Nail Tips place has both strengths and weaknesses based on the comments provided. I will discuss each aspect in detail below.
Strengths:
1. Amazing work: Despite some negative experiences, several commenters praised the quality of the work done at Nail Tips place. The manicures and pedicures were described as amazing and detailed, suggesting that the technicians have good skills in their craft.
2. Hannah's pedicure: One commenter specifically highlighted Hannah's pedicure as the best. They appreciated her attention to detail, ability to handle rough spots, and friendly demeanor. This indicates that at least one staff member provides exceptional service.
3. Family atmosphere: Another positive aspect mentioned was the family atmosphere at Nail Tips place. It was stated that the salon has built long-term relationships with clients and their families over many years. This indicates that the staff has established a sense of familiarity and trust with their customers.
Weaknesses:
1. Poor customer service: Several comments mentioned rude and unprofessional behavior from the staff. They complained about being ignored, facing arguments with employees, and feeling disrespected as paying customers. The lack of professionalism and customer service training reflects poorly on the salon.
2. Pricing issues: Some customers expressed dissatisfaction with the prices at Nail Tips place. They felt that the prices were too high, especially considering the lack of additional services like stones or intricate nail art. This suggests that the salon may be overpricing their services and not providing enough value in return.
3. Billing and payment problems: One customer mentioned a specific issue with the billing process. They claimed that their credit card was charged an additional $5 without their consent, and the salon was unresponsive to their concerns. This reflects poorly on the business's ethics and customer support, potentially damaging its reputation.
Other Considerations:
1. Lack of skill in specific services: A few commenters expressed disappointment with certain services. They mentioned that the salon did not excel in gel nails or real pedicures. This suggests that Nail Tips place may have limitations in providing certain specialized services, potentially resulting in customer dissatisfaction.
2. Long wait times: One customer complained about the long wait times at the salon. This can be inconvenient for customers and may deter them from returning or recommending the salon to others. Improving efficiency and managing appointment times better could help address this issue.
In conclusion, Nail Tips place has both strengths and weaknesses. While the salon is praised for its high-quality work and one specific staff member's exceptional service, there are significant concerns regarding poor customer service, billing problems, and high pricing. Addressing these weaknesses would help improve the overall customer experience and the salon's reputation.
Best TL Reviews
New to neighborhood, visit this location on 02/9/23. I arrived at 5:30 and requested manicure and pedicure with designs. The lady available did my pedicure and the gentleman did my manicure. The work was amazing. I gave both $10 each in cash. The reason for the 1 star is for the simple fact I paid with my credit total for service was $75, which I signed my receipt $0 tip since I paid in cash. The charge pended for the $75 until 02/13/23. It went from $75 to $80 withdrawn from my account. I called the business and she says no manager, I called 6 times over a two day period. I finally had to dispute the charge after going up there and being advised manager is not in. Please check your receipt and bank statement. They are adding additional monies that do not BELONG to them. Great work, VERY BAD BUSINESS ETHICS. Word of caution.
Went in lady was rude all she cared about was being on the phone, I steady kept saying I’ll get the gel she kept sending me to the guy that apparently didn’t know how to do gel definitely wouldn’t recommend this place I like how the other girl does it but she was busy she’ll lose good business & Tips because the lack of professionalism from the others…. Yeah I’m not coming back here!
Hannah's pedicure is the best?! She takes her time, with every rough spot. Smiles, detailed worker, chooses your best palette! Family atmosphere includes a relationship with clients and their families over many years!
Prices too high they are trying to accommodate for lack of customers. Do anybody agree with $60 for these nail? No stones no real art...nothing
This is my gel manicure one day and $70 later. I haven’t been to this shop in over a year and was reminded why I won’t be returning. When I went back the owner told me she nor anyone else could fix it.
Last Result & Last Time!! Unprofessional! Priced at $45 when I entered Spa finished $55 and started an argument with me in front of Customers. One thing you will not do to me as a Paying Customer is Disrespect Me, I have no problem paying what I owe but DO NOT try to beat me out of more because of your Lack of Customers just close it down or accommodate customers in more ways ( lashes, more colors, more customer service training for You Lady in the First Chair) Don’t waste your time or $ it’s not worth it! ZERO STARS
Long wait ,let the man do my nails twice and didn't last and doesn't give real pedicure only two women recommend the younger one and one with short hair ... DONT WASTE YOUR TIME
Just experienced this nail shop for the very first time. I went in for an eyebrow wax, but when she finished, they didn't have much shape to them. And they weren't even. Mind you, I sat there about 20 minutes. No one told me how long the wait was or anything. I proceeded to show the employee a picture of a nail design I saw online to see if they did that particular design. She abruptly answered me NO and walked away when I proceeded to ask her another question. So I just walked out of this salon. Horrible service. Never again.
Nail Tips Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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